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Sheraton Agoura Hills Hotel

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461 Reviews from our TripAdvisor Community

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Showing 446: English reviews
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Ridgecrest, California
Reviewed 2 days ago NEWvia mobile

We came down to spend a day at the Ronald Reagan Presidential Library. We booked for 2 nights thinking we would celebrate an early wedding anniversary relaxing and enjoying a break from our busy work schedules. The Reagan Library was fantastic (writing that review next) but were somewhat let down by our hotel experience. The staff are very nice; no...

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Helpful?
Thank Catlynn217
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for staying with us and sharing your valuable comments.We sincerely apologize that you did not enjoy your visit and have shared your concerns with the appropriate managers. We take your feedback very seriously as we take great pride in the product and service we provide our guests and are always looking for ways to improve. Please contact me...

Westlake Village, California
Reviewed 4 days ago NEW

I am a local resident and due to some work at our house I needed to stay at a hotel. I found the Sheraton really nice. It was current, clean and trendy. The only reason I didn't give it a 5 rating is for two reasons: 1) They are charging $14 a night for parking which is ridiculous as we...

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Helpful?
Thank opmom24
Casper
Reviewed 4 days ago NEW

The hotel was clean and VERY comfortable! We were there the weekend of 2/17-2/19 and had a TERRIFIC bartender!! Food is good - drinks are good - a little pricey but good. They are located just across the street from a great Microbrew bar and grill called the Twisted Oak, as well as a fabulous Italian Restaurant!

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Helpful?
Thank WyoWheat
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your fantastic comments and we are truly delighted that you had a great experience! Looking forward to serving you soon.

Laguna Niguel, California
Reviewed 5 days ago NEW

I came away from my recent three day stay at the Sheraton in Agoura and I have to say I was gravely disappointed. We have stayed at this hotel three times and this was by far the worst. The hotel was having difficulties after the California rainstorm and that is understandable. But we were in a room that was not...

Review collected in partnership with this hotel
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Helpful?
Thank Kgub
Management response:

Please accept my apologies for our failures. Honestly I must say your experience is not the norm. Typically we get high marks on our cleanliness with that said I will discuss with our housekeeping manager your comments. Again our food get good marks for quality and taste. I will admit our menu offerings are a bit boring and have been...

Annecy-le-Vieux, France
Reviewed 6 days ago NEW

This hotel is well placed nearby the 101. Rooms are up to the standards with excellent beds. Bathroom is cleaned and well equipped with all required accessories. I suggest to follow the environmental friendly program you will be able to save 5$ on your your food at the hotel ! Breakfast is of good quality but could offer a broader...

Review collected in partnership with this hotel
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Helpful?
Thank Stephane L
Management response:

Thank you for taking the time to review our hotel. We really appreciate your kind comments. I hope we are able to serve you again in the future. Regards, josh

Stockton, California
Reviewed 6 days ago NEW

We have stayed here 4 different times every time one of the elevators breaks down. Internet is horrible I was told by front desk to "upgrade"" to $19.95 and it would be complimentary when I checked out I was billed $243 for internet use. Check your bill!

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Helpful?
1Thank bspnoza
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for taking the time to share your valuable feedback from your recent stay with us. We take your inputs very seriously as we take great pride in the product and service that we provide our guests and are always looking for ways to improve. We sincerely apologize that you did not enjoy your visit and please contact me...

Sioux Falls, South Dakota
Reviewed 6 days ago NEW

My husband and I stayed at the Sheraton Agoura Hills Hotel for our son's wedding and although the location is not ideal if you're planning on walking to shops, restaurants, bars, sites, etc., our room was great (maybe the most comfortable bed ever!) and the service was truly exceptional. For only being a 3-star hotel, I was surprised and delighted...

Review collected in partnership with this hotel
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Helpful?
Thank laurengraceb304
Management response:

Thank you so much for your review and kind words. Honestly we have a team that love to provide great service. Sure we are not perfect but we care and try to make your stay great. It was so nice to read about your experience it made me proud. Warm regards, Josh

Bellingham, Washington
Reviewed 1 week ago

Our "go-to" hotel whenever we visit family and friends. This Sheraton is perfectly located for our visits to Simi Valley, Moorpark, the San Fernando Valley, and shopping in Westlake Village and Thousand Oaks. The rooms are spacious, clean and have a multitude of outlets/ports for charging a laptop, phones, etc. Service in the bar area is friendly, and the menu...

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Helpful?
Thank Rick L
Reviewed 1 week ago

I was there on business trips several times. Very standard & welcoming Sheraton hotel: front desk staffs, facilities, heated pool, lounge....etc. I especially loved its location: go through the hill you will be at Zuma beach, WOW! Overall Thousand Oaks is a very lovely town. Would return for sure.

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Helpful?
Thank Yi Y
Seattle, Washington
Reviewed 1 week ago

I have stayed at this hotel twice and this second time is the last. Agoura Hills is not a cheap area and I have high expectations. However, for $140 with tax, prepaid with AAA discount, I got what i paid for. I was given a Handicap room. I am not Handicapped. I am pretty sure that if I parked in...

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Helpful?
1Thank scott m
Ronald R, Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for patronage of the Sheraton Agoura Hills Hotel and taking the time to share your valuable feedback from your recent stay with us. We sincerely apologize that you did not enjoy your room and have shared your concerns with the appropriate managers. We take your feedback very seriously as we take great pride in the product and service...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Region: United States > California > Agoura Hills
Price Range: ₹ 8,758 - ₹ 16,713 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Agoura Hills Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Agoura Hills Hotel staff and other travellers.
1 question
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San Luis Obispo, CA

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Questions? Get answers from Sheraton Agoura Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else...”
 of 5 bubbles scottmP9268XJ, 13 Feb 2017 | Read review
“Try to get above 2nd or 3rd floor and on an end. Much quieter. 5th floor is best”
 of 5 bubbles jrodenhausen, 26 Dec 2016 | Read review
“I like to stay on the west side of the building. there is a side enterence there and parking is much less congested than on the east side.... from car to room in 2 minutes”
 of 5 bubbles korvesm, 16 Dec 2016 | Read review
“Get a room that faces the back of the hotel if you want super quiet. If you want a view, get a room that faces the mountains.”
 of 5 bubbles Sheryl731, 31 Oct 2016 | Read review
“ask for room facing the mountains”
  • view from hotel room
  • the world comfiest bed (I'm my opinion!)
 of 5 bubbles 933neilg, 25 Oct 2016 | Read review
5 of 5