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Candlewood Suites Alabaster

Traveller (20)
Room & Suite (23)
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About
Location
Cleanliness
Service
Value
Candlewood Suites is an all suite hotel with full size kitchenettes. Complementary washer and dryers, gas grills and a beautiful gazebo out back, most importantly we are pet friendly with a $50.00 non refundable pet fee!
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quaint
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
36Car recommended
Grade: 36 out of 100
17Restaurantswithin 1 km
0Attractionswithin 1 km
Reviews & more
91Reviews
67Photos
0Q+A
14Room tips
Traveller rating
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  • 24
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  • 3
  • 9
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  • English
Popular mentions
My family and I booked two nights at this hotel in order to attend our great-granddaughter’s first birthday party on January 5, 2019. We live in Mississippi, 5 hours away. My daughter, and the baby’s grandmother, passed away suddenly on December 30, 2018. We had her funeral
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Response from GoPlaces802631, General Manager at Candlewood Suites Alabaster
Responded 1 week ago
Dear Sondra C: Let me start by saying that I am deeply sorry your loss. I'm truly apologetic for the circumstances that happened while you were staying with us. Candlewood Suites/IHG and staff have guidelines and policies regarding cancelling rooms. Our cancellation policies have very recently been updated are set by our management company and the franchise - they are completely beyond our control. However, I are aware that in life, emergencies can happen. If you would like to contact me directly, I have several options and solutions in mind considering your circumstances. I can be reached at the hotel during regular business hours and my email is: gm.cwsalabaster@gmail.com. My Condolences, Melinda Bennett
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This hotel is great. Every hotel I walk into the first thing I do is check the room thoroughly For bed bugs as I had a bad experience before with another hotel. The room was clean and updated. I read other reviews that said something about smoking but this building is 100%
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Response from EadesTE, General Manager at Candlewood Suites Alabaster
Responded 29 Oct 2018
Thank you for your comments! We work hard to ensure the hotel is clean and cozy for our guests. Your feedback is valuable! We look forward to your return and please consider us at your service! Warm Regards, Melinda Bennett General Manager Candlewood Suites Alabaster
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I've been in a few Candlewood Hotels and they have all been nice and clean. This one is no exception. Clean. Well appointed. Friendly staff. Quiet. Would recommend. Will go back if in the area. Lots of restaurants in the area. Movie theater and shopping. 20 miles + or - to
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Response from EadesTE, General Manager at Candlewood Suites Alabaster
Responded 29 Oct 2018
Thanks for your feedback! We are thrilled you enjoyed your stay! Come back soon as we are making more improvements every day! Warm Regards and Consider Us At Your Service, Melinda Bennett General Manager Candlewood Suites Alabaster
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Great Staff , very friendly and accommodating .Clean rooms, seems to be recently renovated , liked the picnic area with the grills . the little store on site was well stocked with all the things needed for a longer stay . The kitchen in the room very helpful. Again , staff was
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Response from EadesTE, General Manager at Candlewood Suites Alabaster
Responded 29 Oct 2018
Hey There Marshall! Just wanted to thank you for your review! You are welcome back any time! I'll share the news that you found the staff AMAZING! You just made our day! Warm Regards, Melinda Bennett General Manager Candlewood Suites Alabaster
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Me and my company stayed here and they where very accommodating.Haley always makes sure we are taken care of and are stay was great!! The rooms are very clean and the grill area was really nice. We will be staying here again
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Response from EadesTE, General Manager at Candlewood Suites Alabaster
Responded 29 Oct 2018
Thanks for the great review! Come on back and check out all the improvements we've made!! We appreciate your feedback. Warm Regards, Melinda Bennett Candlewood Suites Alabaster General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
bed w/mirror showing edge of desk
bathroom
Shower
4th Floor view
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"Avoid this place"
"Cloud beds"
"My advise is go to the Holiday Inn Express next door and give it a try."
"Higher floors probably have nice views, since the hotel sits on a hilltop."
"All rooms have 2burners and full refrigerator dishwasher garbage disposal"
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PRICE RANGE
US$ 82 - US$ 122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites alabaster hotel alabasteralabaster candlewood suites
LOCATION
United StatesAlabamaAlabaster
NUMBER OF ROOMS
88
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