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Kimpton Donovan

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Kimpton Donovan
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1,553 Reviews from our TripAdvisor Community

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Showing 1,441: English reviews
Land O Lakes, Florida
Reviewed 28 February 2016

I travel to DC twice a month and stay almost exclusively at The Donovan House. I have never been disappointed with any part of my stay. The Front desk staff is very warm, friendly, and professional. It is very nice to be greeted by name as soon as I walk up to the desk (thank you Melissa and Julie!)

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Helpful?
Thank normw60
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear Normw60, Thank you kindly for always staying at the Donovan. I can relate to the feeling of welcome and team knowing your name before you even come to the Front Office. I'm happy that Melissa and Julie there for you. I will give them a big hug tomorrow. Thank you again and see you very soon. Regards, Dragan Andrejic...

Reviewed 25 February 2016

I felt like the Donovan rolled out the carpet for us on Valentine's Day (when we booked). They had a bottle of wine waiting for us and had turned down service with chocolates on the bed. Even front desk asked if we need help with our bags when I called down stairs to check out (was able to check out...

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Helpful?
Thank Cathryn C
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear Cathryn C, Thank you so much for this superb review. I'm euphoric that you saw that our team pride themselves with this hotel because it makes a big difference. I'm happy that we were a part of your fantastic night, ​and we are here anytime you need to take a staycation​. Regards, Dragan Andrejic Assistant General Manager.

Milwaukee, Wisconsin
Reviewed 24 February 2016 via mobile

Recently, stayed twice for business in two month period. Great service, prefect location and comfortable room. Donovan is my go to business hotel when I am downtown DC. I really appreciate the Karma awards in the $10 raiding the minibar award.

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Helpful?
Thank Guillermo M
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear Guillermo M, Thank you kindly for staying with us every time you are in DC. I didn't have the pleasure to meet you in person and I would love to put a name to this review. All the best in your travels and see you soon. Regards, Dragan Andrejic Assistant General Manager.

Chester, Connecticut
Reviewed 23 February 2016

Great place to stay. The rooms are large and spotless. The people that work there are the best. From the front desk people that helped my wife get car service, to the housekeeping crew that keep the room spotless. I found my hotel chain for life. The Kimpton Hotels.

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Helpful?
Thank Gary C
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear Gary C, Thank you so much for noticing the efforts of our housekeeping and engineering teams to keep the room in perfect condition. We are euphoric that you like Kimpton, and we will do our utmost to stay the same and to improve continually​. Regards, Dragan Andrejic Assistant General Manager.

Morgantown, West Virginia
Reviewed 23 February 2016

Great Hotel but not a family friendly style hotel. They were very very friendly toward my entire family but the hotel lacks those assets that make it family friendly. NO microwave, NO coffee pot, NO refrigerator, NO morning breakfast bar, etc. Coffee and tea during certain times are available. I would not hesitate to stay here if I was single/couple...

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Helpful?
Thank RadarRick
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear RadarRick, Thank you kindly for your comment and for staying at the Donovan. I see that we could have provided a few more extra things in the room that we have on request. We would love to welcome you again and when you are in town please reach out to us with any special request and we will definitely...

Fredericksburg, Virginia
Reviewed 23 February 2016

My husband and I don't live in the same city so the opportunity to get together for weekends away is always a special treat. We had plans in DC so we made arrangements at another Kimpton property but found out at the last minute that we were really far away from our event's destination. No problem. The wonderful staff at...

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Helpful?
Thank Susan J
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear Susan J, Thank you so so much for this fantastic​ review. I love when all the small thing just clicks into place and make your stay amazing. My wife and I are in the similar situation, and I know how much these weekends mean to you. I'm just happy that we were a small part of it. Of course,...

New York
Reviewed 22 February 2016

The Kimpton Hotels are one of my favorite places to stay when I travel, but this one had the best customer service I have experienced. I just spent this past Saturday at The Donovan and it made my trip. I arrived a little before 11 am and I got a warm welcome by Pete at the front desk and my...

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1Thank libby4G
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Thank you so much for your this amazing review. I’m happy that Pete was able to get your room ready so early in the morning. I will defiantly give him a hug  Being a Karma member adds so much to every stay as you said from raid the mini bar, special deals, raid the bar… I’m happy that you...

atlanta
Reviewed 22 February 2016

We always enjoy staying at the Donovan when in DC. Just one issue on this stay which really left a bit of a sour note. We were charged $17/day for hotel wifi and telephone. We used neither and have no need to!! Also we were not informed of this charge beforehand. To the hotel's credit, when we objected, they removed...

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Helpful?
Thank mkpr
Dragan A, Assistant General Manager at Kimpton Donovan, responded to this review

Dear Mkpr, Thank you kindly for your review I'm happy that we could make your stay pleasant. I happy, as well that our Front Office team was able to assist you and I apologize if we haven't informed you prior to check out. We will do better. I hope we can welcome you again and see if we can make...

Reviewed 22 February 2016 via mobile

Great room. Terrible room service. Had french toast and was hard and cold first time around. The menu said it came with warm maple syrup and the syrup was cold. Ordered it again and syrup was still cold and the french toast was still not good. Finally got steel cut oats that were supposed to be infused with agave nectar...

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Helpful?
Thank Meghan A
Dragan A, Assistant General Manager. at Kimpton Donovan, responded to this review

Dear Ms. Abell, Thank you very much for your honest feedback about room service. I will be sure to look into it. Comments like this help us be better and improve our service. If I may kindly ask you to reach out to me directly at dragan.andrejic@donovanhoteldc.com so we can make this wrong thing right. ​ I'm glad you enjoyed...

A TripAdvisor Member
1 review
Reviewed 22 February 2016 via mobile

I stayed one night while visiting a friend in DC. The staff was incredibly friendly and helpful. The shower is clean and unique. The bed was very comfortable. My only regret is only staying one night. The location is also fantastic, close to downtown, restaurants and coffee shops. I walked everywhere, but did need to take a taxi to Union...

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Helpful?
Thank A TripAdvisor Member
Dragan A, Assistant General Manager. at Kimpton Donovan, responded to this review

Good evening, Next time we need to organize a bit longer stay, one night is not enough for our hotel and DC. We have a bit more to offer :) I'm glad you loved our showers, they are truly unique. Come visit us next time you are in town. All the best. Dragan Andrejic Assistant General Manager.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Kimpton Donovan

Address: 1155 14th St NW, Washington DC, DC 20005-4111
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: ₹ 14,725 - ₹ 33,901 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Donovan 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Donovan Hotel a Thompson
Donovan House Washington Dc
Hotel Style:
#16 Green Hotel in Washington DC
#19 Luxury Hotel in Washington DC
#24 Business Hotel in Washington DC
#41 Romantic Hotel in Washington DC
#56 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Donovan staff and other travellers.
26 questions
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Questions? Get answers from Kimpton Donovan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I was on the 14th top floor, elevators were available all the time. I had a view of the monument. It was lovely.”
 of 5 bubbles pattym861, 25 Mar 2017 | Read review
“best view.”
 of 5 bubbles geraldineperez24, 15 Mar 2017 | Read review
“View of the Circle was magnificent at night!”
 of 5 bubbles 314vickiv, 15 Mar 2017 | Read review
“We upgraded to a King with View - view was worth it”
 of 5 bubbles Din-Rah, 13 Feb 2017 | Read review
“Great City View, Close To Whitehouse, Pet Friendly”
 of 5 bubbles tammyp738, 9 Feb 2017 | Read review
5 of 5