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Willard InterContinental Washington

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Traveller (1490)
Room & Suite (680)
Dining (124)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(198 reviews)
“peacock alley”(84 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,336)
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All reviewscafe du parcthe round robin barpeacock alleywhite housewashington monumentbeautiful hotelclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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811 - 815 of 3,142 reviews
Reviewed 11 February 2017

This hotel was very good. The staff members were all very friendly and attentive. The room was unusually large for DC. It was nicely apportioned and the furnishings were clean and updated, although they had a historic look. The room smelled fresh, not musty like...More

Review collected in partnership with this hotel
Thank jamesE7356CP
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 17 February 2017

Thank you for your review. While we're pleased to hear you found members of our staff to be very friendly and attentive, we are concerned to hear of the shortcomings you experienced during your stay. Here at The Willard we strive to ensure our guests...More

Reviewed 11 February 2017

We took our granddaughter for her birthday to the afternoon tea. The tea was very good, but hot chocolate was actually cold - we asked to warm it up. There was a long period (more than 1/2 hour) of time between the arrival of the...More

Thank greg787jones
Response from GM_The-Willard, Executive Assistant Manager, Food & Beverage at Willard InterContinental WashingtonResponded 17 February 2017

Thank you for taking the time to share feedback on your recent visit to The Willard for Afternoon Tea. While we're happy to hear you found the tea to be very good, we're concerned to hear of the shortcomings you experienced while with us. Afternoon...More

Reviewed 10 February 2017

The Willard is the Grand Dame of DC Hotels. The service, accommodations and grandeur rate top rate. The location is central as well. One afternoon I strolled to the nearby mall down to the Lincoln Memorial, and after seeing the WWII memorial, Washington Monument and...More

Review collected in partnership with this hotel
Thank VAtravelr
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 17 February 2017

Thank you for the 5-star review. We're delighted to learn that you had a wonderful stay with us. It was also such a pleasure to hear that you found the service, accommodations and grandeur at our historic property to be top rate. We work incredibly...More

Reviewed 10 February 2017

Incredible historical property, beautifully kept, well attended facility. Rooms were comfortable, service was topnotch. The historic circle bar is a must stop, as is the Occidental Grill. I was completely pleased with my visit.More

Review collected in partnership with this hotel
Thank mikehI6215EH
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 17 February 2017

Thank you for you review. We're happy to hear you were pleased with your recent visit to the historic Willard InterContinental. We couldn't agree with you more, the Round Robin Bar is a "must stop" when in DC. If you weren't able to try a...More

Reviewed 10 February 2017 via mobile

Front desk staff were great and took time to explain hotel amenities. Concierge gave great advice on nearby restaurants. Rooms as spacious and bed and pillows were comfortable. Nicest part was that room was very quiet and I know there were guests on both side...More

Thank Greg R
Response from GM_The-Willard, General Manager at Willard InterContinental WashingtonResponded 17 February 2017

Thank you for taking the time to share feedback on your recent stay at The Willard. Quiet, comfortable and convenient are all things we love to hear from guests when describing their Willard experience. Voted "Restaurant City of the Year 2016" by Bon Appetit Magazine,...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 283 - US$ 795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 283 - US$ 795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1490)
Room & Suite (680)
Dining (124)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
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jab58
21 November 2017|
AnswerShow all 4 answers
Response from acey2000 | Reviewed this property |
Yes
0
Votes
mike_p_184
21 September 2017|
AnswerShow all 3 answers
Response from mnlakesgirl2 | Reviewed this property |
Don't think so, but may vary by room. May want to ask hotel.
0
Votes
Room Tips
"We were attending a wedding and a gift along with schedule for the weekend was not delivered until after our..."
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"5th floor just reopened after renovation...could not have been nicer! Group rate was very reasonable. Hope..."
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"the radio alarm went off during the night. Maybe checking radios and clearing alarm settings between guests..."
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"high floor"
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