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Willard InterContinental Washington

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Willard InterContinental Washington
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2,668 Reviews from our TripAdvisor Community

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There are newer reviews for Willard InterContinental Washington
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Showing 2,501: English reviews
Reviewed 30 April 2016

This is a gorgeous hotel sitting on the next block from the White House. I kid you not, down the block, you are at the side of the White House. Down another block, you are at the front of the White House. Quite impressive. The rooms were excellent. Extremely spacious, AC worked well, beds were comfortable. The window even opens...

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Helpful?
Thank Gareth P
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We greatly appreciate you taking the time to share feedback on your recent stay with us. We are humbled by your kind words and pleased to hear you had an enjoyable stay at our historic property. We couldn't agree with you more, our location is impressive. We would be remiss however without acknowledging that our...

Nairobi, Kenya
Reviewed 29 April 2016

This was my third time staying at this hotel. It is top class for sure. However for what we pay, I did not like my room this time round. It was just standard, small and with a poor view. However as always, staff are very friendly and readily available. The food is great! It is also central and near the...

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Thank 246ruth
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. On behalf of the staff it was our pleasure welcoming you back to The Willard. While I'm pleased to hear such kind words regarding our friendly and readily available staff and that the food in Cafe du Parc, our French Bistro located off the lobby...

Reviewed 28 April 2016 via mobile

I recently booked a stay for the Willard Intercontinental for an upcoming stay. There website has a Best Price Guarantee or the first night is free with the words "Book Online or Call 1-888 IC HOTELS". While on the website, I called the reservation line and spoke with a representative to ensure I was getting the correct room that fit...

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Helpful?
Thank Clay W
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your feedback. I would like to apologize for the shortcomings you experienced when booking a room at The Willard. I am deeply concerned and would like the chance to speak with you to learn more and to see how we can make amends for your experience. At your earliest convenience, please email me (Patrick.Birchall@ihg.com) with the best...

Chicago, Illinois
Reviewed 28 April 2016

Great location. 2 blocks from White House, 3 from the Washington Monument. This was the best feature of this very over-hyped hotel. We were not dazzled. There was quite a bit to be desired. The concierge was not friendly, gave questionable advice or at least did not listen to us. The hotel bar was incredibly sub par. This amazed me,...

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1Thank Claude P
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We very much appreciate you taking the time to share your thoughts on your recent stay at The Willard. I am disheartened to learn your experience at our historic property left you disappointed. We never wish for a guest to leave our hotel dissatisfied with their stay, thus I am disappointed to hear you did....

Reviewed 25 April 2016

Spent last weekend there to attend a wedding and really loved the place. The hotel is beautiful, well run and maintained. Our King room was large and spacious and wonderfully quiet. The employees were very helpful and friendly. Great location near the White House and walking distance to the Mall and museums.

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Thank Harrison-the-hiker
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for such a complimentary review. Nothing pleases us more than to know that a guest had a memorable experience with us. We're delighted, as well as humbled, to hear you really loved the place. We love it too! We take great pride in the history and uniqueness of the hotel and are fortunate to not only have the...

London, United Kingdom
Reviewed 25 April 2016

The rooms are incredibly comfortable. If you have breakfast included go elsewhere - it's shocking! Great location though, bang next door to the White House, and near to all transport. Museums are free!

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Thank jdnathan2016
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. Not too long ago we upgraded our mattresses to further enhance the guest room experience. I'm pleased to hear our efforts succeeded and that you found our rooms to be incredibly comfortable. I would however like the chance to speak with you regarding your experience with our breakfast. At your earliest convenience, please email me...

Fayetteville, New York
Reviewed 21 April 2016

The staff was great. They let us check-in early and they were very friendly throughout our stay. Our room was clean and quiet. The hotel location is wonderful. The biggest problem is the number of streets that were blocked due to various events in the city. However, that is not the fault of the hotel. Wifi was great and free...

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Thank pepperspal34
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for sharing feedback on your recent stay at The Willard. I'm thrilled to hear you had a memorable stay with us. Our staff go above and beyond to ensure our guests are well taken care of during their stay, thus I am happy to see their efforts did not go unnoticed. I will be sure to share your...

Pennsylvania, USA
Reviewed 20 April 2016

The rooms were very nice and accomodating. It was close to all the museums and other sites plus you could get a bus tour right outside the hotel. THey also had very good restaurants right there at the hotel as well.

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Thank kbrumbaugh2
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. We very much appreciate you taking time to share feedback on your recent stay at our historic property. I'm happy to hear you found our room to be very nice and accommodating, and pleased to see you were able to take advantage of not only our location to many of the city's most notable attractions,...

Miami Beach, Florida
Reviewed 19 April 2016

While an iconic hotel with a great location on Pennsylvania Avenue, the Willard is a bit of a let down. For example, the front desk makes a point of asking which daily paper you prefer for delivery but I only received one during a three day stay. The most serous problem is the rather slow Wi Fi. My room was...

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1Thank TouringLawyer
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for sharing feedback on your recent stay at The Willard. I'm disheartened to hear that your stay with us was a bit of a let down. We never wish for a guest to leave our historic property dissatisfied with their stay, thus I am disappointed to hear you did. Had we known about the shortcomings you noted, our...

New York City, New York
Reviewed 18 April 2016

Just came back from a long weekend (April 14-17) at the Willard. i was with my two young children (3 and 6) and hotel and staff (concierge/GM (Patrick)) could not have been more helpful. The hotel is exquisite and my children really enjoyed looking at the ceiling! Thanks to the staff for making it a great trip!

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1Thank Jarett1977
GM_The-Willard, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your review. It was such a pleasure welcoming you and your family to The Willard. I'm delighted I was able to have the chance to meet you. I'm thrilled to hear your trip to Washington was great and that you have an enjoyable stay with us! The state seals, located on the lobby's ceiling, are a popular...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 

Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: ₹ 17,016 - ₹ 45,204 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
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Questions & Answers

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Questions? Get answers from Willard InterContinental Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have any coffee cups or glasses in the room on our last morning so we had to call to have some sent up. ”
lynnsK2044VI, 27 Apr 2017 | Read review
“We went with best available and still got a high floor without the additional cost”
BostonExec101, 24 Apr 2017 | Read review
“Try to ask for the high floors facing Penn Ave or 15th St”
GreenP583, 18 Apr 2017 | Read review
“ONce again the only down fall was the house keeping. The dusting and vacuuming needed more attention, but i think it was not the fault of the hard working staff, but rather the lack of employees. ”
Kate2472, 16 Apr 2017 | Read review
“may want to ask for a nice view facing the White House or out toward the Mall direction instead of back of hotel and building view.”
whalwtab, 14 Apr 2017 | Read review
5 of 5