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Willard InterContinental Washington

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Traveller (1605)
Room & Suite (718)
Dining (127)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe du parc”(209 reviews)
“white house”(949 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from Willard InterContinental Washington
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Reviews (3,469)
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3,271 results
Traveller rating
2,296
658
190
76
51
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LanguageEnglish
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2,296
658
190
76
51
Show reviews that mention
All reviewscafe du parcthe round robin barwhite housepeacock alleybeautiful hotelwashington monumentclassic hotelroom servicebeautiful lobbyperfect locationnational mallan upgrademini barroom was largeturn down servicetwo blockssmithsonian museums
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1 - 5 of 3,271 reviews
Reviewed today

We thoroughly enjoyed our stay in this lovely Washington D.C. hotel. The room was comfortable and lovely. The staff was professional, helpful, and personable. We hope to stay here again, the next time we are in the area.

Review collected in partnership with this hotel
Thank jkhsatx
Hotel's Favourite
Reviewed 1 week ago

Stayed for a night the last week in May. I got in around 10pm, but had no issues with check in. The lobby, famous for being the origin of the term "lobbyist", (as Grant would sit and smoke cigars there and people would come to...More

1  Thank cookmefud
Response from Simon C, Hotel Manager at Willard InterContinental WashingtonResponded 4 days ago

Thank you for the 5-star review. In our effort to continuously elevate and enhance the guest experience at the Willard InterContinental, feedback such as yours is critical. Please know I have shared your comments with our team for further review and action. Thank you again...More

Reviewed today

This hotel is quite opulent and well-appointed. It's gilded and decorated to match it's 5-star rating. The room was large, and had a magnificent rainfall shower. You can't beat the location if you're in town for sight-seeing or business near the White House. There is...More

1  Thank Poland79
Reviewed yesterday

Unbelievable location in Washington DC. You can walk to most anywhere regarding monuments and museums.Great restaurants within walking distance of the property. Service is five star. In and out privileges with valet (fee) is quick. Room quality is closer to four star.More

Review collected in partnership with this hotel
1  Thank michelle p
Response from Simon C, Hotel Manager at Willard InterContinental WashingtonResponded today

Thank you for your feedback. We're delighted to learn you enjoyed your stay at the Willard InterContinental. Here at The Willard our staff work incredibly hard to ensure our guests are well taken care of. We're pleased to learn you were and happy to know...More

Reviewed yesterday via mobile

Beautiful hotel in a perfect spot to see the beautiful city of Washington DC! The service was flawless and our room was very comfortable and stylish. Our favorite aspect was our location. We were so close to excellent restaurants, shopping and sites! We loved being...More

1  Thank Cbc233
Response from Simon C, Hotel Manager at Willard InterContinental WashingtonResponded today

Thank you for you feedback. We're delighted to learn that you had an enjoyable stay at our historic property. Here at The Willard we're incredibly fortunate to have the location that we do as we are within walking distance to many of the city's most...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 201 - US$ 615 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 201 - US$ 615 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Washington DC
#6 Family Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#25 Green Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1605)
Room & Suite (718)
Dining (127)
Amenities (93)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
Kristie H
4 June 2018|
AnswerShow all 6 answers
Response from Simon C | Property representative |
Hello Kristie. Thank you for reaching out. We look forward to welcoming you and your daughter to our property shortly. We do offer a 24 hour room service menu. You may find the menu on our website under Dine & Drink. If you... More
0
Votes
Roslyn28wantagh
17 May 2018|
AnswerShow all 3 answers
Response from GingerJack71 | Reviewed this property |
Everyone that I had seen at the tea were dressed in slacks and dresses.
1
Vote
BChupka
4 January 2018|
Answer
Response from BChupka | Reviewed this property |
The coffee maker was a problem as the regular caffeinated coffee and creamer were replaced. My husband finally walked to Corner Bakery for a proper cup of coffee (in very cold temperatures!). Luckily it is located across... More
1
Vote
Room Tips
"Get a view"
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"Become an IHG member and you will usually be invited to apply for an upgrade on arrival."
Read review
"Very clean! Amenities were restocked daily. The service was just excellent"
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"Improve bathroom lighting for putting on makeup."
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