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Washington Court Hotel on Capitol Hill

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Washington Court Hotel on Capitol Hill
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1,320 Reviews from our TripAdvisor Community

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Showing 1,213: English reviews
Austin, Texas
Reviewed 3 days ago NEW

Worst customer service experience I have ever received from hotel reservations. And do not get this confused with the 1800 reservations # for reservations off site. This was the reservations staff directly thru the hotel. No customer service skills whatsoever. If I'm gonna pay that much to stay somewhere, the staff should not act like they are inconvenienced by their...

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Helpful?
Thank thomas_mershon
New York City, New York
Reviewed 4 days ago NEWvia mobile

This hotel met my expectations with regards to accommodations. They are in the process of renovations as of 01-2017 so I did not get to experience the bar and lobby area as they were under construction. My room was solid but not amazing, the bed was very comfortable. I also had good views of the city being on the top...

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Thank JE H
Ashburn, VA
Reviewed 4 days ago NEW

I've stayed here at least 4 times over the years and it's really a great hotel. This particular visit wasn't my most favorite as there were a few little things that annoyed me - but nothing egregious. The gift shop and bar were closed (they are under construction). Also, when I called for room service around 10:30pm on a Saturday...

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Helpful?
Thank VaAlleyCat
New York City, New York
Reviewed 6 days ago NEW

To be honest, I am a bit surprised to see so many mixed reviews on this property. Please note that the hotel is currently undergoing a bit of a remodel, which is where many of the negative comments are coming from. During this time the restaurant and lobby bar are not open, but there are plenty of choices nearby the...

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Thank mrees1428
Potomac, Maryland
Reviewed 1 week ago via mobile

When first arriving at hotel we were asked for room number in order for valet to park our car, but we didnt have a chance to check in yet. We could tell they were judging us based on age. Only one bellman was working that night (New Years) so no one attempted to help us bring our bags in. When...

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Thank CONSTANTINE P
Mete G, Manager at Washington Court Hotel on Capitol Hill, responded to this review

Dear CONSTANTINE P, We are deeply sorry to hear that your recent experience with us was not at the level of our standard. As you might have read in other reviews, we pride ourselves in providing an excellent service to all of our guests with no exception. We will find out what happened during your stay and correct these issues....

Wyomissing, Pennsylvania
Reviewed 1 week ago

Was there for four nights. Very convenient. Hotel was under a remodel. There was no restaurant available in the hotel because of the remodel. Luckily there are eating establishments nearby. Very clean with a friendly staff, especially the doormen.

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Thank huntereb
Mete G, Manager at Washington Court Hotel on Capitol Hill, responded to this review

Dear huntereb, Thank you for taking the time to share your experience with us. We pride ourselves on providing quality service and comfortable accommodations. Our property is periodically renovated to bring our guest the latest in style, design and comfort. We are now at the end of the renovation process and hope you’ll be back and see how beautiful the...

Newark
Reviewed 2 weeks ago

I stayed at the Washington Court Hotel NYE. Part of rhe lobby was under construction & looked a bit unsafe. The room was comfortable....with the exception of the toilet not working properly. Also the telephone in the room did not work. Not sure if I would stay here again...it wouldn't be my first choice.

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Helpful?
Thank Icecreamnea
Mete G, Manager at Washington Court Hotel on Capitol Hill, responded to this review

Dear Icecreamnea, We appreciate you taking the time to share your experience with us. We pride ourselves on providing quality service and comfortable accommodations. Our property is periodically renovated to bring our guest the latest in style, design and comfort. We are now at the end of the renovation process and hope you’ll be back and see how beautiful the...

Seattle, Washington
Reviewed 4 weeks ago

Nice enough but nothing fancy. Good location, friendly staff - a functional place to stay. I was there for a 1.5 day business meeting at the hotel which was interrupted by banging in the lobby so heads up. Stay higher up in the hotel to get away from that noise. also, request facing the back of the hotel if you...

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1Thank mcarney15
Mete G, Manager at Washington Court Hotel on Capitol Hill, responded to this review

Dear mcarney15, We appreciate you taking the time to share your experience with us. We pride ourselves on providing quality service and fresh and comfortable accommodations. Our property is periodically renovated to bring our guest the latest in style, design and comfort. We are now at the end of the renovation process and hope you’ll be back and see how...

Nashville, Tennessee
Reviewed 7 December 2016 via mobile

This hotel is conveniently located on Capitol Hill. The rooms were clean and comfortable. The restaurant is only open for breakfast and the bar area is undergoing renovation, so the downstairs is pretty quiet. No room service is available currently. There's a makeshift bar in the lobby and you can order to-go food service from the front desk. They'll ring...

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2Thank Southern_Siren
Mete G, Manager at Washington Court Hotel on Capitol Hill, responded to this review

Dear Southern_Siren, Thank you for taking the time to share your recent experience with others. Indeed, we are making the place look even better than it is now. We are certain your next visit will be more enjoyable. Thank you again for staying with us. Best Regards, Management

Alexandria, Virginia
Reviewed 5 December 2016

I was disappointed in the hotel for these reasons: 1. I had no idea they had construction going on in the hotel 2. due to the construction the hotel bar was closed which was inconvenient 3. There was no room service available the afternoon that I checked in 4. The room was not as nice as I had expected. Although...

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1Thank TLC624
Mete G, Manager at Washington Court Hotel on Capitol Hill, responded to this review

Dear TLC624, We are very sorry to hear that your recent stay was not as enjoyable as expected. You are right, we are doing our utmost to ensue that our rooms are up to date to satisfy our clientele. We are certain that your next visit will be more enjoyable. We thank you again for staying with us and hope...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
A sophisticated, independent hotel located in downtown Washington DC, the Washington Court Hotel offers the ultimate in modern design and hospitality. Boasting a central location near Union Station and Capitol Hill, the Washington Court Hotel is a 265 room distinguished downtown destination for both business, leisure travelers and DC’s elite. Guests at the Washington Court Hotel can explore the rich history of Washington DC just by stepping outside our front doors. Situated adjacent to Union Station, our 16-story property is located in the heart of the distinctive Capitol Hill neighborhood providing access to the National Mall, renowned monuments, free museums and the U.S. Capitol. Luxuriate in world-class surroundings, complete with Italian marble bathrooms, well-lit vanities, and haute technology including flat-screen TVs and high-speed wireless Internet access. As a truly exceptional destination among downtown Washington DC hotels, Washington Court Hotel is an inspired choice for discerning visitors of Capitol Hill. At Washington Court Hotel, your experience plays center stage to everything we do. A family-friendly adventure, business outing or solo excursion – our helpful staff is at your disposal to set the tone for an experience that is unrivaled on “The Hill”. ... more   less 

Additional Information about Washington Court Hotel on Capitol Hill

Address: 525 New Jersey Ave NW, Washington DC, DC 20001
Region: United States > District of Columbia > Washington DC
Price Range: ₹ 10,036 - ₹ 79,470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Washington Court Hotel on Capitol Hill 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Washington Court Dc
Washington Court Hotel
Hotel Style:
#61 Business Hotel in Washington DC
#68 Romantic Hotel in Washington DC
#76 Family Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Washington Court Hotel on Capitol Hill staff and other travellers.
10 questions
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Portsmouth, Virginia, United States
1 month ago
Denver, Colorado
6 months ago
Winston Salem, North Carolina

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Questions? Get answers from Washington Court Hotel on Capitol Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor for quiet room”
  • Huge corner room!
  • Clean bathroom and huge shower
 of 5 bubbles mrees1428, 15 Jan 2017 | Read review
“face the back of the hotel for quieter rooms”
 of 5 bubbles mcarney15, 19 Dec 2016 | Read review
“Ask for a view of the captial.”
 of 5 bubbles marybC9001NT, 1 Nov 2016 | Read review
“If you can get a room with a Capitol view, it's very nice and the big bathroom with double shower was great!”
 of 5 bubbles TrishaTim, 30 Sep 2016 | Read review
“Non-view rooms that face the center courtyard/lobby area are free of road noise.”
 of 5 bubbles sensibility, 21 Sep 2016 | Read review
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