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The Madison Washington DC, A Hilton Hotel

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Traveller (424)
Room & Suite (346)
Dining (90)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“rural society”(69 reviews)
“white house”(438 reviews)
“nice hotel”(108 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,430)
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1,095
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All reviewsrural societywhite housenice hotelroom servicefew blocksmini barwithin walking distancecoffee makerhotel restaurantluxury hotelsight seeingnational mallking bedfitness centervalet parkingdupont circlemetro station
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641 - 645 of 2,240 reviews
Reviewed 7 April 2016

Decided on Loews Madison after lengthy online search for a hotel in the downtown area. Friendly check in. Good location, we did not rent a car and we walked to Smithsonians, Capitol Hill etc.(sometimes long walks but still walkable). The room was really pretty, clean,...More

Thank BoomChickaCUBA
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 20 April 2016

Dear BoomChickaCUBA, We are thrilled you enjoyed your stay with us at the Loews Madison Hotel. Thank you for taking the time to let us know about your experience; we look forward to having you as a guest again, the next time your travels bring...More

Reviewed 6 April 2016

The hotel is the typical DC fancy hotel with a nice lobby, etc. Rooms are fine. But they have removed all coffee makers, and in the past you could call and ask for one, now they refuse to to that. So I am supposed to...More

Thank rrhemp
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 20 April 2016

Dear rrhemp, Please accept our sincere apologies for the challenges that you experienced with our in room amenities. Additionally, we would like to apologize for the miscommunication about some of these amenities. We do offer complimentary ice and internet to our guests; as you've mentioned,...More

Reviewed 6 April 2016

The hotel was sufficient for a short stay, but very pricey when I was there. Location is decent and seems safe. Relatively short walk to get to major sites. Problems I encountered were: 1) Dirty - hair from previous people in many places, including tub,...More

Thank Travel4441
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 7 April 2016

Dear Travel4441, Please accept our apology regarding the unsatisfactory service you experienced during your recent stay with us. Service is our number one priority and we apologize for not meeting your expectations. The appropriate managers have been informed of your experience and they will address...More

Reviewed 2 April 2016 via mobile

This is typical "luxury hotel". Which means that the rooms and lobby and conference center is clean and beautiful. The staff where very nice and accommodating. Even giving me a hotel umbrella when it was raining outside. My reservation says that the hotel includes wifi,...More

Thank Rstraubh
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 7 April 2016

Hello Rstraubh, Thank you for taking the time to leave us feedback on your most recent stay. While we were delighted to learn that you enjoyed the hotel and staff, we were disappointed to learn about your wifi and steam room challenges. Please accept our...More

Reviewed 2 April 2016 via mobile

We arrived on a Wednesday and upon check-in were escorted to a king bedroom that was around 85 degrees. When we booked we told them there were three of us and would require two beds. We had the concierge who escorted us call the front...More

Thank TxZetaNikki
Response from GMLoewsMadison, Manager at The Madison Washington DC, A Hilton HotelResponded 7 April 2016

Dear TxZetaNikki, Thank you for taking the time to inform us of your experience during your recent stay. Delivering exceptional service is our top priority and we would like to apologize if the service provided to you during any point in your stay was anything...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 162 - US$ 529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#45 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 162 - US$ 529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#45 Luxury Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (424)
Room & Suite (346)
Dining (90)
Amenities (44)
Business Centre & Event Rooms (5)
Questions & Answers
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Christina B
17 May 2018|
AnswerShow all 2 answers
Response from ada92871 | Reviewed this property |
I don’t remember seeing one
0
Votes
Christina B
17 May 2018|
AnswerShow all 2 answers
Response from Paolo_Pedrazzini | Property representative |
Hello, All of these items are available for free upon request. Please feel free to call our front desk next time during your stay.
0
Votes
gloriastammer
11 February 2018|
AnswerShow all 8 answers
Response from Nadia_Choukairi | Property representative |
Hi Ben C- Our apologies for the delay! Our room rate does not include complimentary breakfast, unless if you were a gold or diamond Hilton Honors member. We do have a restaurant that serves breakfast, lunch and dinner at an... More
0
Votes
Room Tips
"Ask for a room with a view instead of the inside where you just see all the other rooms."
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"end of the hall is very quiet as long as you don't want a view"
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"Ask for a room with natural sunlight - not back view"
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"King suite was really large (700 SF) perfect for a family; large windows come with blinds and..."
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