Overall Very Good; helpful & courteous staff; clean; well organised. Very well located; good for both business & holiday stays. The place functions efficiently; breakfast is good; friendly staff at breakfast; good start of the day
Great place to stay, close to Capitol Mall and Union Station. US Capitol Building and Legislative Buildings also within walking distance. Restaurants are within a short Lyft drive. Hotel has a nice little restaurant and bar, small gift shop. Rooms are small but well-appointed.
Great location to access governmental buildings and museums, but otherwise a mediocre experience on all fronts. Nothing special distinguishes this hotel, especially given that it is a "Regency." Nice to have a pool as I am swimmer.
I enjoyed my stay and would recommend this hotel to others. From the moment I checked in to the moment I checked out. I was very impressed with all Hyatt had to offer. If ever in DC again, I would definitely look to booking a room here.
Great location, Restaurant in hotel was great food & service. The meeting rooms were comfortable. When I return to Washington DC I will have high on my list Hyatt Regency Washington on Capital Hill. The general location is central to things I like to do.
The hotel was ok. It was close to to union station. Walking distance to the mall. It had a great gym area and conference area. Unfortunately pool was cold and zero hot water for three days in the shower. Only time someone decided to call about fixing it was at midnight. I had two small kids. Like how was that a thought. They only removed the 20 dollar resort fee. So sad
The hotel needs updating and simple amenities available in the room like bottled water and bathroom stuff, beds are very uncomfortable along with pillows, staff is very friendly and hardworking but if your building is that old they need to hire more staff
Had a great conference. Everyone was super helpful. The building and grounds were well taken care of. The hotel is proximate to the Capitol. Great food! The modern LG in room television was almost as large as my tv at home. Good mattress. Thank you Hyatt Regency!
Good hotel - good service from everyone I interacted with, valet parking and bellhop were especially helpful - restaurant was nice although the menu was a little predictable - reception and room were good
The hotel was excellent will stay there when i come back. The room was very nice i love that location it was five minutes away from the offices. The room had everything i need very clean. I was here for three days my flight came in at 8:40pm i didn't get to the hotel until about 9:30 when i arrived at the hotel the desk clerk was very friendly.
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