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Kimpton Mason & Rook Hotel

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Traveller (299)
Room & Suite (196)
Dining (87)
Overview
  • Excellent67%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible2%
Travellers talk about
“rooftop pool”(36 reviews)
“hotel helix”(12 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (713)
There are newer reviews for Kimpton Mason & Rook Hotel
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Traveller rating
445
127
55
37
20
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445
127
55
37
20
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All reviewsrooftop poolhotel helixpremier spa suitefront deskpool closeswine hourexecutive kingwhole foodshuge tvlogan circlebody washlots of great restaurantsspecial thanksgreat boutiquecity viewwalking distancefavorite hotel
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21 - 25 of 684 reviews
Reviewed 8 July 2018 via mobile

This is a nice property but way understaffed. Valet takes forever and half the time never get the car. Cleaning is sparatic. The restaurant has one waiter for 15 tables so forget getting anything. Room keys deactivate every few days. The fire alarm test will...More

2  Thank Fritz_the_1st
Response from Jim E, Manager at Kimpton Mason & Rook HotelResponded 6 days ago

Hello Fritz_the_1st, Thank you so much for taking the time to write us and tell us about your visit. These are all disappointing to read, and in truth the hope is that none of these issues would occur, let alone all of them during your...More

Reviewed 4 July 2018

It was my first visit to Washington DC. Part of the success of our visit was staying at the Mason& Rook hotel. Location was perfect with a short walk to the local restaurants ,museums,and shopping. The hotel team are friendly and welcoming. Some great added...More

Review collected in partnership with this hotel
1  Thank ingallgili
Response from Jim E, Manager at Kimpton Mason & Rook HotelResponded yesterday

Hi Ingallgili! Thanks so much for your amazing comments! I am so happy to hear that your first visit to D.C. was a smashing success and that we could help to make it even better. I will be sure to thank our wonderful team, especially...More

Reviewed 3 July 2018

We stayed here after moving our booking from the Kimpton Palomar and found it to be in a great location, 10/5 minutes walk from the White House/Constitution Avenue. It's a little odd, kind or quirky hotel but we liked it, it felt quite small. The...More

1  Thank 86Jen309
Response from Jim E, Manager at Kimpton Mason & Rook HotelResponded 6 days ago

Hi 86Jen309, Thanks so much for taking the time to write us. I am so happy to hear that you enjoyed your time with us and had the chance to check out the pool! I am sorry that the attendant was not available during your...More

Reviewed 3 July 2018 via mobile

I came to this hotel in May 2018, and stayed for about a week. The corridor leading to the elevator smells horrible. It smells like fish and sweat, I assume because you have to pass by the hotel’s restaurant back kitchen to get to the...More

Thank Mishal A
Response from Jim E, Manager at Kimpton Mason & Rook HotelResponded 6 days ago

Hello Mishal A, Thank you so much for taking the time to write us about your previous visit. I am sorry to hear about the unfortunate opportunities that you experience while staying with us. We certainly missed the mark in a few areas and I...More

Reviewed 1 July 2018

Arriving at the hotel I was disappointed by the arrangement of the room as photos were quite deceptive, it was just an oversized regular room. Amenities in the room included an impressive oversized TV and a feature I always appreciate true black out curtains. To...More

Thank George H
Response from Jim E, Manager at Kimpton Mason & Rook HotelResponded 6 days ago

Hello George H, Thank you so much for taking the time to write us. I am disappointed to read that your visit with us was anything less than stellar. We will be sure to address these opportunities and do everything we can to ensure that...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$ 172 - US$ 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Washington DC
#27 Luxury Hotel in Washington DC
#78 Business Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 172 - US$ 376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Washington DC
#27 Luxury Hotel in Washington DC
#78 Business Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (299)
Room & Suite (196)
Dining (87)
Pool & Beach (21)
Questions & Answers
Ask a question
tttownsend
7 June 2018|
AnswerShow all 2 answers
Response from deepocean0000 | Reviewed this property |
Wine was free with popcorn. Did not have brunch. Rooftop bar is a must for the evening!,
1
Vote
tttownsend
7 June 2018|
AnswerShow all 2 answers
Response from Abelard B | Reviewed this property |
Brunch are not free. Happy hour with wine is free at 5 pm Coffee or tea in the morning is free
0
Votes
tttownsend
5 June 2018|
AnswerShow all 5 answers
Response from Bill S | Reviewed this property |
Wow thanks for asking!!! You will be very pleasantly surprised at this hotel. It is amazing. Try to get a corner suite on one of the upper levels. The rooftop bar and pool is fun. Enjoy your trip.
1
Vote
Room Tips
"Corner suites are sweet."
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"Room 214 may be 'occupied'"
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"Get a suite!"
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"Large rooms"
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