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Grand Hyatt Washington

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Traveller (936)
Room & Suite (442)
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Overview
  • Excellent44%
  • Very good33%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
“great location”(683 reviews)
“white house”(409 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Reviews (5,193)
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4,841 results
Traveller rating
2,057
1,610
683
304
187
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2,057
1,610
683
304
187
Show reviews that mention
All reviewsgreat locationwhite housemetro center stationclub levelwithin walking distancehealth clubford's theaterhotel lobbybreakfast buffetbeautiful hotelnational mallbeautiful lobbyfitness centerlarge hotelfew blockssmithsonian museumsstreet noise
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981 - 985 of 4,841 reviews
Reviewed 1 February 2017

Stayed here for two nights on a recent trip to the states. We had made one reservation for one night, but changed our travel plans to stay two nights, so I contacted the hotel in advance to tie the bookings up, so we could stop...More

Thank aw2010
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 21 March 2018

Dear aw2010, Thanks for your review and for choosing our hotel for your international trip. It sounds like you ran into several housekeeping issues and communication issues that were, unfortunately, happening on our end. While I’m glad Lee followed up with you, I’m sorry that...More

Reviewed 1 February 2017

This hotel is far from being compared to others in the group, comfort and services not so bad. It's very well located, very close to subway, you can walk all over the city. For a week, I had to call security three times. The reason:...More

Thank Marcos M
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 21 March 2018

Dear Marcos M, Thanks for telling us about your stay. We’re sorry to hear about the other guests that disturbed your stay. This is definitely frustrating to hear of, and you can trust that I’ll be following up with my security team. We certainly don’t...More

Reviewed 31 January 2017

Loved that this hotel is located next to everything. We were able to walk to the National Mall and all the Smithsonian Museums. Everything is within walking distance. Such lovely late January weather that we only took the taxi to the Kennedy Center and to...More

Review collected in partnership with Hyatt Hotels
Thank T9069XYlisal
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 21 March 2018

Dear T9069XYlisal, Thanks for taking a moment to share your experience with us. We’re happy you were able to do and see everything you wanted to while in DC thanks to our amazing location. We look forward to seeing you next time. Sincerely, Steven J....More

Reviewed 31 January 2017

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Review collected in partnership with Hyatt Hotels
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 21 March 2018

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Reviewed 30 January 2017 via mobile

Good service, well-placed within the City, directly across the street from CityCenterDC and a handful of blocks from the Mall. After being placed in an interior atrium-facing room initially, upon request I was switched to an exterior-facing room. Much better. I would stay again.More

Thank Andrew S
Response from GHWDC, General Manager at Grand Hyatt WashingtonResponded 21 March 2018

Dear Andrew S, Thanks for letting us know you’d be more comfortable in a different room. Aside from that, if there’s anything you can think of that would have made your stay more memorable, we’d love to hear about it at socialteam@hyatt.com. Thanks for the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 166 - US$ 637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Washington DC
#32 Family Hotel in Washington DC
#33 Luxury Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 166 - US$ 637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Washington DC
#32 Family Hotel in Washington DC
#33 Luxury Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (936)
Room & Suite (442)
Dining (78)
Pool & Beach (6)
Amenities (81)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
gilldavies4
9 April 2018|
AnswerShow all 5 answers
Response from LEANC1965 | Reviewed this property |
They have a Facebook page. You might try messaging them there. Sorry. I do not find an email.
1
Vote
Chris M
25 February 2018|
AnswerShow all 4 answers
Response from GHWDC1000 | Property representative |
We have closed the FIT Club permanently. We are excited to share that we have a newly constructed Fitness Center within the hotel located on level 4B accessible via the elevator next to Starbucks Reserve. The Fitness... More
0
Votes
stephaniemacphers0n
8 September 2017|
AnswerShow all 8 answers
Response from luv2ride | Reviewed this property |
Hotel doesn't have a free shuttle to Dulles -it's at least a 30 minute drive without heavy traffic (which would be unusual in DC during the day). Metro (subway) not an option - it doesn't go to Dulles yet so you'd need to... More
0
Votes
Room Tips
"I would prefer a room away from the elevators"
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"If there are conferences and such taking place, you may not want a room overlooking the lobby."
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"Don't go there."
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"Choose a room with a window that faces outdoors, some face the lobby where the lights are always on."
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