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Hilton Garden Inn Washington, DC Downtown

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Hilton Garden Inn Washington, DC Downtown
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2,754 Reviews from our TripAdvisor Community

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Showing 2,516: English reviews
Start your review of Hilton Garden Inn Washington, DC Downtown
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Mt Prospect
Reviewed yesterday NEWvia mobile

Despite a rough start this was a good hotel. They sent us to a room that was already occupied. I didn't feel this was funny but the front desk did. It got better after that. The hotel needs some good updating. The sheets were pilly, walls were dented, bathroom tile and baseboards didn't match, and carpets were worn in. I...

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Helpful?
Thank Family4231
Dublin, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Great service at the front desk, concierge, and bar. Nice clean room with an updated bathroom. Water pressure could be a tad better but not low enough to ding them. Bed was very comfortable and clean. Very friendly and courteous staff. Awesome bartender. Good location for business and site seeing. Nice places to eat both expensive and cheep near by....

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Thank JEBII
About Hotel's Favourite Review
00gc, Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

JEBII, it was our pleasure accommodating you at Hilton Garden Inn Washington DC Downtown. We are glad you enjoyed our close proximity to the White House and were pleased with your comfortable room and our service. We value your business and look forward to your next visit! Best, Brian Reymann General Manager

Sheboygan Falls, Wisconsin
Reviewed 2 days ago NEWvia mobile

We like Hilton Garden Inns and this place is very nice. The location could be better but between Uber or cabs everything is accessible. We used the Big Bus at Union Station which is a 10 minute walk to catch. People here were great and very nice to our family. The pool is small and cold but useful enough for...

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Helpful?
Thank Christopher W
Brooklyn
Reviewed 2 days ago NEW

Great hotel for the price and area. Easy check-in, wonderful helpful and friendly staff, clean rooms. What more can you ask for? The only complaint I had was the mattresses were too squishy for my taste but not so bad you couldn't sleep in them.

Review collected in partnership with Hilton Garden Inn
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Thank lburgosm
Chicago, Illinois, USA
Reviewed 3 days ago NEW

The room view was of a brick wall and other rooms' windows. I expected the room to be a bit cleaner. Carpet was kind of icky. The staff is very helpful and friendly. The location is terrific. Close to great restaurants and shopping.

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Helpful?
Thank Shilpa P
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Shilpa, we appreciate you taking the time to review your experience at the Hilton Garden Inn Washington DC Downtown. It's great to know you were impressed with the service and with our location. Your observation regarding the cleanliness of your room will be shared with our housekeeping. Thanks for being our guest. We look forward to your next visit. Travel...

Overland Park, Kansas
Reviewed 5 days ago NEW

This hotel is across from a Metro station and just blocks away from the White House. The hotel staff and service were great and they fulfilled our requests promptly. We were 2 adults and 3 children in the room. A full size mattress roll-away was provided which was very comfortable. I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mbks2017
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Many thanks for including Hilton Garden Inn Washington DC Downtown in your travel plans. We are so delighted to know you loved the excellent service provided by our associates and that our location was convenient for your needs. I will surely share your review with my staff for being attentive to you. We appreciate your recommendation and look forward to...

Sumter, South Carolina
Reviewed 5 days ago NEW

Great location just across the street from the Metro and about 2.5 block North of the White house. Great friendly staff and many places within walking distance. A bit expensive but in DC every thing is expensive so with that in mind you can not complain too much. I had my family there and we had 5 rooms for 4...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paul l
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Paul, thank you for your wonderful review of Hilton Garden Inn Washington DC Downtown. We are pleased that you enjoyed our close proximity to the White House, Metro, and many other points of interest. It was a pleasure having you as our guest, and we look forward to welcoming you and your family back soon! Regards, Brian Reymann General Manager

Memphis, Tennessee
Reviewed 5 days ago NEWvia mobile

My visit started out great. I was greeted by a friendly staff, my room was ready a tad early and I received a few waters based on my Hilton Honors status. In fact, all was great until 3 a.m. That is when I started hearing loud industrial banging outside my room. It sounded like commercial trash dumpsters being thrown around....

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1Thank LoveFunTravels
00gc, Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Dear LoveFunTravels, Thank you for posting a review of your stay. We are sorry your sleep was disturbed by excessive noise during the night, but unfortunately, this is a common occurrence because of our proximity to the White House and other federal buildings. Your review will be shared with our team in order to provide the hospitality our loyal guests...

Portland, United States
Reviewed 5 days ago NEW

Close to everything - quick Uber/cab to everything. Great staff. Great stay. Walk to convention center, the White House, etc. Great restaurants close by. Little bar in the lobby with a friendly staff. Breakfast in the hotel is expensive, but vouchers can be negotiated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maureen M
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Maureen, thank you for the five-star review of Hilton Garden Inn Washington DC Downtown. We appreciate your compliments in regard to our ideal location and friendly associates. We look forward to hosting you again in the future. Regards, Brian Reymann General Manager

Schenectady
Reviewed 1 week ago NEWvia mobile

The Hilton Garden Inn has a most convenient location; a Metro stop across the street, bus hub at Franklin Park, easy walk to White House, Old Ebbitts Grille and many other establishments. The staff at this HGI is always friendly and accommodating. Their in house restaurant and bar strive to please. Housekeeping is commendable. This our preferred hotel.

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Helpful?
Thank kramille l
00gc, General Manager at Hilton Garden Inn Washington, DC Downtown, responded to this review

Kramille, we appreciate you taking the time to review your experience at the Hilton Garden Inn Washington DC Downtown. It's great to know you were impressed with our hospitality and that our location was perfect for your needs. We hope you will think of us when planning your next trip. With warm regards, Brian Reymann General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Washington, DC Downtown

Address: 815 14th St, NW, Washington DC, DC 20005-3301
Region: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: ₹ 13,288 - ₹ 34,197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Washington, DC Downtown 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Garden Inn Washington, Dc Downtown Hotel Washington Dc
Hilton Washington Dc
Hotel Style:
#21 Business Hotel in Washington DC
#23 Family Hotel in Washington DC
#36 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Washington, DC Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Washington, DC Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for exterior view instead of facing other rooms or brick walls.”
 of 5 bubbles 28shilpap, 27 Mar 2017 | Read review
“Higher floors are apt to be quieter to avoid city street noise.”
 of 5 bubbles Spartygirl84, 14 Mar 2017 | Read review
“I suggest an exterior-facing room facing the street.”
 of 5 bubbles Another_timeout, 13 Mar 2017 | Read review
“they are all good, I haven't had a bad room yet.”
 of 5 bubbles StanG417, 9 Mar 2017 | Read review
“Kind of tight. It's in Washington, DC. Space is a premium.”
 of 5 bubbles cynthiasT2314JV, 4 Mar 2017 | Read review
5 of 5