citizenM Washington DC Capitol
550 School St SW, Washington DC, DC 20024
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#95 of 154 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to citizenM Washington DC, home of affordable luxury, smart tech, and beds big enough to host the DC Jazz Festival. We are 10 minutes from the famous Capitol Building and the Southwest Waterfront. Our superhero app means contactless stays for all. Download it to control everything from the check-in to the lights at the swipe of your smartphone (free welcome drink is included for all app bookings). In the hotel, enjoy the signature citizenM living room with colourful Vitra furniture, art, books and a 24/7 canteenM kitchen for snacks, coffee, hot meals and cool cocktails. Upstairs, all bedrooms are not just world-class clean and disinfected after every stay - they also have the world's best beds, rain showers, and smart TVs with free movies. Control the entire room - from lights to TV - via the app or the bedside MoodPad tablet. Visit the sensational 12th floor cloudM rooftop bar for a craft cocktail menu, indoor and outdoor lounges, and a beautiful view of The Capitol. Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more. Unlimited barista-made coffee, lovely tea, and hot chocolate are free all day long with every buffet breakfast purchase.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Business Centre with Internet Access
Meeting rooms
24-hour security
Non-smoking hotel
Street parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Photo copier / fax In business centre
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
99Great for walkers
Grade: 99 out of 100
33Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
550 School St SW, Washington DC, DC 20024
Getting there
L'Enfant PlazaWashington DC Metro5 min
Federal Center SWWashington DC Metro5 min
375Reviews5Q+A22Room tips
Reviews
Traveller rating
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After staying at the Citizen M in Rotterdam, I was pleasantly surprised to find one in Washington DC. The location was perfect for walking to the Smithsonian Museums and to the Wharf. The hotel was basically the same as the European properties, although this one had a larger bar and restaurant area. The staff was very friendly and efficient, and made our 4-day stay a real pleasure. The rooms are exactly as pictured, but since we did not plan to spend a great deal of time in the room, it was perfect. All in all, I love these hotels.
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: High floors, facing courtyard will avoid train noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Would have been a good stay had I not been immediately confronted by an emasculated Black man dancing in red shoes and what appeared to be underwear. I understand that it's the "Vibe", but I've been to the Moxy and the Eaton Workshop --similar vibe -- without being distasteful. You could have achieved the same vibe, using the same dancer -- but with clothes -- or even leotards. I'm not sure of the message that you were trying to send. Please consider a different approach.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had never stayed at a citizernM and was so pleased that I discovered your hotel in DC. I loved the whole concept. Your ambassadors had big personalities, were helpful and attentive. I like the funky, fun, interactive rooms. I appreciated the Cantina and the 24 hour access to drinks and snacks. Your bartender made a wicked hot chocolate at midnight for me. Made my business trip feel less stressed.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room didnt have ventilation. The ac didnt work. The showers get water into the room but no one on staff cleans up. Can’t schedule cleaning because the app locks that ability until 12pm. Janitors wiuldnt let guests use the elevator while they were cleaning them. No one got me my amenities that I requested.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dominika P, Guest Services / Front Office at citizenM Washington DC Capitol
Responded 5 days ago
Hi DanielPhoenix, Thank you for choosing to stay with us and for leaving your thoughts on your visit - we really appreciate your time. It sounds like we've left you disappointed on multiple fronts there. I am sorry to read that there was an issue with the cleaning schedule and with delivering the amenities you requested to you! On our iPad there is the option to select when you wish your room to be clean in order to give our guests the opportunity of arranging it how they prefer. Even though on the moodpad you can only add it before midnight for the next day cleaning, you can notify any of our colleagues available 24/7 and they would ensure your room is serviced. I am sorry you were not aware of that, I appreciate how room cleaning can affect your overall experience. Once again thank you for your feedback. I hope you can give us another try in the future to turn this experience around for you. Wishing you safe travels, Domi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel gives off an effort “to be minimal luxury” style. With a smaller room with maximized space usage. There are less amenities you would usually see in a typical budget hotel, in favor of higher tech as well as minimalistic decor design. That said I should start off with the hidden potential parking fee. This hotel location has no private parking. But instead relies on street parking or the adjoining residential garage. If you get unlucky with no street parking for the night, you’ll pay ~$50 for the garage fee. That alone would have been a huge factor for what hotel we choose. That said, if you’d like to try a minimalistic luxury style just for kicks it may me worth trying once. Oh btw there is no warning for the gym, which is shared with the residential side. If you accidentally exit to their side. You’re locked out and can’t get back in. You’ll have to exit the apartment building And walk around to enter the hotel side…
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dominika P, Guest Services / Front Office at citizenM Washington DC Capitol
Responded 1 week ago
Hello cnam7856, Thank you so much for taking the time to share your thoughts on your stay. We value all types of feedback, both negative and positive, as we would love to know what we are doing right and what are areas we should focus on. It looks like you enjoyed some aspects of your visit and others left some room for improvement. When creating the concept back in 2008, we designed our hotel for 'mobile citizens', contemporary travelers that want to travel the world but still feel at home. We put focus on efficiency, convenience, smart technology and inspiring art as some of the aspects of our "affordable luxury for the people" mantra. There are fewer amenities in the room in order to decrease our plastic footprint and know that not everyone uses it. Any additional amenities, such as conditioner, shaving cream and body lotion are available upon request from our Ambassadors at the Front Desk anytime during your stay. I am sorry you were not made aware of that. I am sorry to hear that you found the parking fee was a hidden information. I am afraid that we do not offer parking at our hotel and communicate this to all guests via our booking website. We advise using the website SpotHero app to look for parking options nearby. I can fully appreciate it's not ideal if you were expecting to park at the hotel. Thank you for highlighting the issue with the gym exit, we take it fully on board and will take a look if we should change and emphasize the signage to prevent this from happening to other guests. Once again - thank you so much for sharing your feedback with us. I truly hope to welcome you back one day again. Wishing you safe travels in the meantime, Dominika
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I consider this hotel experience as the best one ever! Up until now, I have not enjoyed Washington D.C. that much, and prefer not visiting, but this hotel stay has prompted my change of mind. For anyone wanting a room that is clean, it is doubtful that you'll find a cleaner room experience than here. Everything that was supposed to shine, shined, even in the corners and crease areas. Excellent.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is close to most attractions, which means that you can visit many places by walking. It also features affordable price, modernist design style, and automatic mode of room controlling. However the rooms don't smell good, and it doesn't provide free water. Bottled water offered by the war is expensive, so you may need to go to CVS for purchasing water.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Super easy Check-in, great rooms to control with Tablet or mobile App, great bed. The service was great and the hotel is located realy near to a metro station. Great concept and what i have to say especially: The breakfast was very very very delicious. Such a good Coffee. Online Check-out was also great and fantastic. Thank you for this amazing stay.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff was very nice and the Hotel is clean. On sunday morning they blasted music at breakfast so loud we couldn't talk and had to find another area in the Hotel to eat. The air was so bad in the room especially after a shoer we had to leave the door wide open to get air. Hard to sleep also because it was so hot and no way to cool down the room.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dominika P, Guest Services / Front Office at citizenM Washington DC Capitol
Responded 1 week ago
Hi Guest20232023, Firstly I would really like to thank you for taking the time to share your thoughts on your recent visit with us. We rely heavily on your feedback to identify areas where we can improve and also to understand what we are doing right. I also responded to your survey and will mirror the same sentiments here. I am so sorry to read your comments about the breakfast ambience. We aim to create atmosphere where all guests are comfortable and relax, however it sounds like this time round we failed to do so for you. I am sorry you did not bring this to our attention as I am sure the team would lower the volume upon such feedback. I have passed your comments to our leadership team to keep this in mind for the future. I am also very sorry about the aircon. As you know, we have huge, wall-to-wall windows in every bedroom at citizenM. We rank your safety and comfort equally, and keeping windows closed is one way to make sure you get the best of both. There's also better noise insulation and privacy. Instead of opening windows, our MoodPad gives you full control of the room temperature, so you can make it as cool or as warm as you like. Our hotel uses a fresh air conditioning system which means a constant flow of fresh air travels around the room. If there was an issue with the ventilation or any other difficulties, our Ambassadors are always happy to help. Please know I have shared your comments with our maintenance team to check the room you stayed in. We hope that you can give us another shot at the citizenM Washington DC Capitol or any of our citizenM hotels worldwide and we would love to turn this experience around for you. Wishing you safe travels, Dominika
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, my husband and I had a really positive experience. The staff were all very friendly and helpful! The room is compact and very aligned with what we’ve experienced in Europe. It’s a fantastic value if traveling solo or as a couple. My only complaint is regarding the room temperature controls. The in-room iPad gave the option to control this, but it simply did not work. A maintenance rep came to check it out and said the temperature was actually controlled by the front desk. We couldn’t actually change it. While it may seem minor, it did make it harder for me to sleep as a result of feeling so warm. Again, I’d still recommend this place as all other facilities and amenities were great.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$121 - $295 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
252
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Frequently Asked Questions about citizenM Washington DC Capitol
Which popular attractions are close to citizenM Washington DC Capitol?
Nearby attractions include Museum of the Bible (0.2 km), Chinatown Archway (0.4 km), and L'Enfant Plaza (0.3 km).
What are some of the property amenities at citizenM Washington DC Capitol?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at citizenM Washington DC Capitol?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM Washington DC Capitol?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at citizenM Washington DC Capitol?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to citizenM Washington DC Capitol?
Conveniently located restaurants include Capitol Bistro, McDonald's, and Potbelly Sandwich Works.
Does citizenM Washington DC Capitol offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to citizenM Washington DC Capitol?
Many travellers enjoy visiting Arlington National Cemetery (4.3 km), Hillwood Estate, Museum & Gardens (7.2 km), and Georgetown University (5.2 km).
Is citizenM Washington DC Capitol accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.