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Hamilton Crowne Plaza Hotel

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1,810 Reviews from our TripAdvisor Community

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Showing 1,627: English reviews
Piedmont, California
Reviewed 17 March 2015

My brother and I booked a couple of rooms here to attend a conference my daughter was involved with. She and I squeezed our clothes into the closet and borrowed hangers from my brother who had the room across the hall! There really was no place to put anything other than piling it up on ther chairs! Actually it was...

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Helpful?
1Thank Binkystravel
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Binkystravel, I hope you had a great conference and were able to enjoy all the city had to offer with your family! In regard to your stay, I truly appreciate your compliments on our team's service and friendliness. However, I apologize if we did not meet your expectations across the board. I will be sure to share your feedback...

Moscow
Reviewed 15 March 2015

We spend 3 nights in Hamilton Crowne in August 2014. We were impressed with both hotel's exterior and interior, renovated while still adding a bit of historic charm. The breakfasts were perfect, the location couldn't be better, the staff were friendly - this was definitely one of decorations of our stay in the city.

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2Thank travelnice7
Mamia00, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Travelnice7, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I look forward to personally meeting you during your next stay with us. Warm regards, Lamyae Bennani, Operations Manager,

Gulfport, Mississippi
Reviewed 15 March 2015 via mobile

Very nice recently updated hotel conveniently located to many DC sites. The metro is a easy 3 block walk and The White House about the same. Check in took only 5 minutes and the young lady was very pleasant at the front desk. Small bar and restaurant located on first floor. This hotel has a ladies floor for those traveling...

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Helpful?
2Thank Beth S
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Beth S, It was a pleasure to read your wonderful review of the Hamilton! I'm delighted that you not only enjoyed your stay, but also took advantage of our location to visit the amazing sites of the city. I'll be sure to pass along your kind words to our team, as they will be pleased to hear how their...

Sterling, Virginia
Reviewed 14 March 2015

The hotel is in a great location downtown DC. The staff were all lovely. The beds were indeed extremely comfortable however, I cannot overlook the main criteria of a decent hotel room, a clean hotel room! We checked into our room and there were a variety of stains on the comforter and throw pillows...which we immediately pulled off the bed...

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4Thank m0022
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear m0022, Thank you for taking time to give us feedback regarding your stay. Although I greatly appreciate that you chose the Hamilton for your accommodations while in DC, I'm very disappointed that we were not able to meet your expectations during your stay. The conditions in which you found your room are unacceptable and does not truly depict the...

Reviewed 8 March 2015 via mobile

Nice location near the White House. Comfy bed, nicely organized rooms, with friendly and helpful service. We had a really nice breakfast there at the hotel. Stowed our bags all day as we saw the sights. Would definitely come again.

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Thank thymefortravel
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear thymefortravel, Thank you so much for your five star review! We're delighted that you found your stay comfortable and our team accommodating. Also, we greatly appreciate that you found our rooms nicely organized, as our goal is to create a pleasant and relaxing environment for our guests. It would certainly be a pleasure to have you with us again...

Germantown, Tennessee
Reviewed 5 March 2015

It is hard to get past a poor check in experience. My room type was wrong, requested a king, got a queen, room rate was incorrect and my colleague's dates of stay were incorrect. The check in clerk copped an attitude and told us we could try to get the rate we thought were to have during our stay the...

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Helpful?
3Thank Jim R
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Jim R, Thank you for taking time to provide us with your feedback on your recent stay. I'll admit, it was quite disheartening to read your review. Our team takes our guests' experiences very seriously; you are our top priority. Thus, I was displeased to hear that we did not meet your expectations and live up to the standards...

Manhattan, NY
Reviewed 27 February 2015

Wonderful five day stay at this location: front desk staff offered expected courtesy but housekeeping was truly professional and thoughtful. They made a difference. Large king-size room on 12th floor with beautiful lounge area on this floor. The room was fine. The location of the hotel was central and with easy access to landmarks and places of interest, just as...

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Helpful?
Thank PSSNYC23
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear PSSNYC23, Thank you for this wonderful review! It sounds like you really enjoyed your accommodations on our 12th floor executive level. The private lounge really adds to the experience if you're looking for a quiet place to relax or work outside of your room. Also, I'll be sure to pass along your wonderful comments about our housekeeping team. They...

Glendale, California
Reviewed 26 February 2015 via mobile

10 minute walk to White House, near metro, nice, clean building, staff is very curtious. rooms are a bit small and elevators are slow. Comfy beds. We had a nice garden view, though it was covered with snow. There is Starbucks on the first floor. Overall Nice place to stay. Would stay again.

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Thank Anush M
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Anush M, With the exception of providing our guests with impeccable service, there's nothing we enjoy more than receiving a great five star review! It's great to hear that you enjoyed your time spent in the city, as well as in our charming hotel. The scenery from our park view rooms are sure to make our guests' stay much...

Holtsville, New York
Reviewed 24 February 2015

This is a downtown hotel, so don't expect huge rooms, nevertheless, the rooms were fairly spacious, and the styling was a great mix of modern and contemporary with definite founding father themes. The hotel is great, but what really shines is the service, the concierge, Loius was fantastic, and truly epitomizes the service culture that everyone should strive for.

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Thank Hetal P
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Hetal P, We certainly appreciate your very kind review of your stay at the Hamilton. I'm delighted to hear that you not only enjoyed the hotel but also, most importantly, our service. Our goal is to ensure that every guest has a pleasant experience and is left with a lasting impression. Louis will be thrilled to know that his...

Manhattan, New York, United States
Reviewed 21 February 2015

The worst experience so far with ihg properties. Lack of customer services, friendliness and knowledge of their property management system. Front desk including manager over- authorized both of my credit cards. The only person that was actually smile was Hskp manager. I'll make sure to let everyone know to avoid this property. What a shame. Wondering how they actually pass...

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Helpful?
3Thank Bella00000
Ricardo A, Manager at Hamilton Crowne Plaza Hotel, responded to this review

Dear Bella00000, Thank you for your feedback. It was difficult reading your review about your experience with us. The Hamilton team strives to ensure that every guest will have a pleasant and comfortable stay. I wholeheartedly apologize for us not meeting your expectations and for any inconveniences caused. I've noticed from your review that you stayed with us in June...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A restored 1920's architectural gem, the Hamilton Crowne Plaza Hotel offers refined accommodations and modern meeting facilities in the heart of the nation's capitol. Gracing the corner of 14th & K Streets, NW, this Washington, DC hotel places you in the ideal location whether you're traveling for business or pleasure. Just 5 blocks from the White House, 7 blocks to the Washington, DC Convention Center, 1 block to the McPherson Square Metro Station, minutes from the National Mall, Smithsonian Museums, and local dining and entertainment, the Hamilton Crowne Plaza Hotel is perfectly situated to make your visit a productive and memorable experience. The Hamilton's own 14K Restaurant and Lounge offers a contemporary American dining experience to guests and local DC residents alike. Perfect for people watching, entertaining, or unwinding after a day of meetings, 14K Restaurant and Lounge is the choice for casual meals or private gatherings. ... more   less 

Additional Information about Hamilton Crowne Plaza Hotel

Address: 1001 14th St. NW, 14th and K Street, Washington DC, DC 20005
Region: United States > District of Columbia > Washington DC
Price Range: ₹ 11,715 - ₹ 40,249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hamilton Crowne Plaza Hotel 3.5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Washington Dc
Hotel Style:
#48 Family Hotel in Washington DC
#48 Romantic Hotel in Washington DC
#64 Business Hotel in Washington DC
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Questions & Answers

Here's what travellers have asked, with answers from Hamilton Crowne Plaza Hotel staff and other travellers.
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Questions? Get answers from Hamilton Crowne Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“My room was on the 9th floor and you could hear sounds from the adjoining rooms and every vehicle that drove by from below. Trade off for location.”
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5 of 5