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Paradisus Rio de Oro Resort & Spa

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Traveller (7776)
Pool & Beach (1895)
Room & Suite (1053)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,214 reviews)
“el patio”(451 reviews)
“outdoor shower”(290 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,615)
There are newer reviews for Paradisus Rio de Oro Resort & Spa
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4,874 results
Traveller rating
3,562
889
302
87
34
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3,562
889
302
87
34
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantjunior suitepool restaurantbutler servicejean marcrs beachrs restaurantmain beacha la carte restaurantsroyal sectionlobby barprivate beachhour room service
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2,591 - 2,595 of 4,874 reviews
Reviewed 12 May 2013

We had a great holiday. loved the hotel. The people were so nice all the time, and helpful! It is a very beautiful layout. It was kept looking good. The food was great! We had fun trying the different restaurants around the resort. I loved...More

2  Thank RhonaToronto_Canada
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2013

Dear RhonaToronto_Canada, We appreciate your words and that you enjoyed our hotel and surroundings. Preserving nature is vital to us and we know it is important for you guests as well, which pleases us very much. We hope to have news of your next stay...More

Reviewed 11 May 2013

A wonderful vacation, nothing disapointing about this resort, from accomodation, beach, drink selection, food, pool area, service, security, surrounding area, just beautiful. Would highly recommend. Great snorkeling, nice golden sandy beach (shade umbrellas a little too close together on beach). Nice little extras, champagne, and...More

1  Thank Pauline B
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 20 May 2013

Dear Pauline B, Thank you so much for sharing your fabulous Paradisus experience with other travelers in TripAdvisor. We feel very glad to have met your expectations and truly hope it is not the last time we see you!!! Sincerely yours, Lorenzo Rubio General Manager

Reviewed 11 May 2013

We travelled from May 2nd to May 9th, 2013. We were there for my niece's wedding. So I do have a few negatives, but the positives out way the negatives. First of all, I do not think this resort is worth the price that we...More

3  Thank travelbugs008
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 21 May 2013

Dear travelbugs008, Thank you for your review. We have been looking into your comments, which we appreciate. Please, pass our special greetings to your niece and husband, and to the rest of the family. We hope to have the chance to arrange for their 1st...More

Reviewed 10 May 2013

This is atop notch hotel and as good as you will find in Cuba. The reason that it is so good is the Spanish ownership and management, they have managed to motivate the staff who are friendly and enthusiastic. The hotel manages to shun the...More

2  Thank Simon W
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 21 May 2013

Dear Simon W, We appreciate very much your review. I feel honored with your words, and I am very proud of my staff, they are genuinely kind no matter who manages the hotel, they have always been like this, it is in their nature. On...More

Reviewed 10 May 2013

Thought I posted, but late is better than never. Visited April 2012. Luxury without pretentiousness. Everything about the place was top notch even by North American Standards a true 5 star experience.

1  Thank LKRMM
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 11 May 2013

Dear FamilyCanadaMan, Thank you very much for posting your review about your stay in Paradisus Rio de Oro. It has been long so we are all already waiting to welcome you again!!! Looking forward to seeing you soon! Lorenzo Rubio General Manager

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 230 - US$ 300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 230 - US$ 300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7776)
Pool & Beach (1895)
Room & Suite (1053)
Dining (700)
Business Centre & Event Rooms (91)
Family and Play Areas (15)
Questions & Answers
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11mjk
24 April 2018|
AnswerShow all 2 answers
Response from woodulu | Reviewed this property |
It is possible to fly there (Holguin to Havana) but during our way to the airport to go home, our taxi driver got a call to pick up someone from the airport and drive him back to the resort because his flight to Havana got... More
1
Vote
Denna G
24 April 2018|
AnswerShow all 2 answers
Response from Acey1963 | Reviewed this property |
Sorry forgot to say that’s it the whole main pool. I would expect that there is also going to be noise and dust from the work taking place.
0
Votes
Liz W
20 April 2018|
AnswerShow all 7 answers
Response from lynnegough | Reviewed this property |
Think this is something you need to clarify with the hotel or your travel agent.
1
Vote
Room Tips
"Royal service section. Room 8511! It's the first of ocean view. Either floor is good views."
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"Avoid rooms facing the main walkway from lobby to the pool if you like quiet at night. The evening..."
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"Corner room has a window in the washroom"
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"Royal Service definitely worth the upgrade"
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