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Paradisus Rio de Oro Resort & Spa

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Traveller (7846)
Pool & Beach (1914)
Room & Suite (1053)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,230 reviews)
“el patio”(459 reviews)
“outdoor shower”(298 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,701)
There are newer reviews for Paradisus Rio de Oro Resort & Spa
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4,951 results
Traveller rating
3,603
905
314
91
38
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3,603
905
314
91
38
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantjunior suitepool restaurantjean marcbutler servicers beachrs restaurantmain beacha la carte restaurantsroyal sectionlobby barprivate beachhour room service
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21 - 25 of 4,951 reviews
Reviewed 3 weeks ago

This was our first trip to Cuba and we decided to stay in the Royal Service suite - best decision ever! Upon arriving to Holguin late in the evening, having the transportation to the resort well organized with a private car was terrific. Check in...More

1  Thank E_Magee69
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 3 weeks ago

Dear E_Magee69, We are sincerely happy to read your review and to find out that your experience at our resort was such a pleasant and successful one. Thank you for making mention in detail of your room and its amenities, the pool and the beach,...More

Reviewed 3 weeks ago via mobile

My wife and I took our first trip to Cuba. We thought the beach was awesome . The resort was clean and staff was very friendly and accommodating. We were disappointed in the al a carte , food was not as good as the buffet....More

Thank danb73284
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 3 weeks ago

Dear danb73284, We thank you for your review but are sorry to learn that you would not repeat your experience at our resort. It is truly sad that you could not enjoy the a la carte restaurants and we apologize for any inconvenience created. We...More

Reviewed 3 weeks ago via mobile

I will quickly start with the negatives. I feel for a signature hotel the rooms and hotel are dated. I think it needs to be modernised. I went to the French hotel and Mediterranean and we both loved the starters and deserts but the mains...More

7  Thank 1166laura
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 3 weeks ago

Dear 1166laura, Thank you for sharing your opinion about your recent stay at our resort with other readers of this important site. Please accept our apologies if you found the room to be updated, some refurbishment programs are in place which we hope to conclude...More

Reviewed 3 weeks ago

Just got back from our 10th Holiday at the hotel and as usual we had a wonderful time. The standards very good and the people make the holiday so worthwhile. I was however a little disappointed with the Exercise Centre. Both treadmills were out of...More

2  Thank neil k
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 3 weeks ago

Dear neil k, It is with sincere pleasure that we read your comments and we would like to thank you from the bottom of our hearts for such a nice support to our team and to the services offered in our facilities. Knowing that you...More

Reviewed 3 weeks ago

After a rather difficult winter and early spring, I decided to take a vacation on my own. I had never done this before in my life. I do travel alone for business but never for pleasure. Paradisus Rio De Oro was my only choice since...More

6  Thank Kevin F
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 3 weeks ago

Dear Kevin F, Your superb review is a real treasure to our reading and we feel particularly rewarded by all the wonderful comments that you are granting us with. We would like to express our most sincere gratitude for writing into details the way we...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 230 - US$ 300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 230 - US$ 300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (7846)
Pool & Beach (1914)
Room & Suite (1053)
Dining (701)
Business Centre & Event Rooms (91)
Family and Play Areas (16)
Questions & Answers
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Vida C
18 June 2018|
AnswerShow all 2 answers
Response from Ramzi S | Reviewed this property |
I'm not sure but based on my experience with the hotel manager don't expect much.
0
Votes
nr151eg
10 June 2018|
AnswerShow all 2 answers
Response from Kevin F | Reviewed this property |
We were there a few years back during the last main pool restoration. Luna Mars was available to us and we walked across the blue bridge which was stifling hot in August. We didn’t eat there but were able to get drinks from... More
1
Vote
asifq498
10 June 2018|
Answer
Response from Kevin F | Reviewed this property |
There is always plenty of fruit and some vegetables at breakfast. I believe I saw some non-dairy beverages available but I am not certain. I would suggest you send the resort’s management an email. They are most... More
1
Vote
Room Tips
"Ask for the second level if you're getting an ocean or mountian view"
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"Our room was very spacious and well kept ."
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"Royal Services"
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"Royal Services were fabulous"
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