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02/07/2017 03/07/2017
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    Paradisus Rio de Oro Resort & Spa

    Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$ 394
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          Traveller (6940)
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          Overview
          • Excellent74%
          • Very good18%
          • Average6%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “royal service” (1,116 reviews)
          “el patio” (418 reviews)
          Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Paradisus Rio de Oro Resort & Spa
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (5,157)
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          There are newer reviews for Paradisus Rio de Oro Resort & Spa See the most recent reviews

          21 - 25 of 5,157 reviews

          Reviewed 2 weeks ago

          Our second time at the Paradisus. To be honest not much has changed to the property since our first visit 4 years ago which in some respects is not a positive, as it is starting to show its age a little, but the place remains...More

          6  Thank scouselatic
          Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 2 weeks ago

          Dear scouselatic, Thank you for posting a review on this important site, following your second visit to our resort. We sincerely appreciate all the details that you are providing to future travelers who would know exactly what to expect from our facilities and services, more...More

          Reviewed 2 weeks ago

          1st time we were at paradisus we stayed at royal service for 7 days and we felt it was too short a stay so this time we did 11 days.STILL TOO SHORT!!!!!. If we wouldn't have to work for a living, my wife and I...More

          5  Thank mpuiu
          Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 2 weeks ago

          Dear mpuiu, It is with great pleasure that we read your review and the aspects of your vacation that you have enjoyed so much during your last visit. We are very happy to be considered by you as one of the best place you have...More

          Reviewed 3 weeks ago

          We visited last year and had an amazing holiday... this year was slightly different. We visited when there was a conference on, unfortunately we hadn't been told that there would be. They cordoned off half the pool for conference uses only, the staff were run...More

          7  Thank debbiekemp75
          Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 2 weeks ago

          Dear debbiekemp75, We thank you for your review as a result of your recent stay at our resort. Please accept our apologies if you were under the impression that most of our staff and our unique attention were for the international tourism fair and its...More

          Reviewed 3 weeks ago

          I live in Miami , went to this hotel with my partner which lives in holguin Cuba , and without no explanation after reservation been made he was not accepted at the hotel and i have to leave .It is shame !More

          4  Thank Rick M
          Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 2 weeks ago

          Dear Rick M, Thank you for posting your opinion on Trip Advisor. Contrary to the title of your review, we do not use discrimination against any guest of our hotel but as you certainly know and understand, the local authorities do have a responsibility in...More

          Reviewed 3 weeks ago

          Although it was our second visit to the royal service it left some what slightly disappointed. Staff are great that has to be said but communication between different depts. is poor and it did reflect on the service. there was a conference the following week...More

          2  Thank mark b
          Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 2 weeks ago

          Dear mark b, We would like to thank you for taking the time to write a review on this important site and for offering your opinion about your recent stay at our resort. Please accept our apologies if we let you with the feeling that...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Tennis Court
          Details
          • Price range
          • US$ 232 - US$ 611 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 354
          • Reservation Options
          • TripAdvisor is proud to partner with Cancelon, Booking.com, TripOnline SA, Evoline ltd, Prodigios Interactivos SA and Prestigia so you can book your Paradisus Rio de Oro Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Cuba >
          • Holguin Province >
          • Holguin
          • Also Known As
          • Paradisus Rio De Oro Resort And Spa ,
          • Paradisus Rio De Oro Hotel Holguin ,
          • Paradisus Hotel Guardalavaca ,
          • Rio De Oro Paradisus ,
          • Paradisus Rio De Oro Cuba ,
          • Hotel Paradisus Rio De Oro
          Add Photo Photos
          Traveller (6940)
          Pool & Beach (1713)
          Room & Suite (796)
          Dining (589)
          Hotel & Grounds (3607)
          Bathroom (164)
          Business Centre & Event Rooms (84)
          Family and Play Areas (12)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Kirsty C
          Hello, Is there limitation on how many times you can eat in the resturants, are they all buffet or can you pick off the menu?. Is it ok to leave the hotel when not on an organised trip and is there places of intrest to visit?. I've been told it's a fabulous hotel but wondered what there is to do other than sunbath ha ha. Thank you
          22 June 2017|
          Answer Show all 2 answers
          Response from Kevin F | Reviewed this property |
          Hi Kirsty, During offseason, they tend to open only one a la Carte each night so you can order off the menu in each. Usually, you will have to eat at the buffet 1-2 dinners during a week stay. You are free to choose your... More
          1
          Vote
          Stuart T
          Do the bar tenders/waiters serve you drinks on the beach to your sunbed on the main beach even if you are not part of the 'Royal Service'
          20 June 2017|
          Answer Show all 3 answers
          Response from Kevin F | Reviewed this property |
          You must be a Royal Service guest to receive beach waiter service. Other guests may use the beach (all beaches in Cuba are public) but will receive service.
          1
          Vote
          Helen W
          Hi can anyone send me the email address for the hotel, thankyou.
          18 June 2017|
          Answer Show all 2 answers
          Response from PRO_Cuba | Property representative |
          I just sent you a private message.
          0
          Votes
          Room Tips
          "Upgrade to Luxury Ocean View"
          Read review
          "Upgrade to Royal Service, for extra special pool and beaches."
          Read review
          "all rooms good and comfortable"
          Read review
          "No elevators"
          Read review
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