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Paradisus Rio de Oro Resort & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Paradisus Rio de Oro Resort & Spa
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5,077 Reviews from our TripAdvisor Community

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Showing 4,430: English reviews
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Yorkton, Canada
Reviewed yesterday NEW

Sorry about the length of this review as I am long winded and long of tooth. Well we are back from our April trip to P.D.R.O. . . . We booked this as our second trip this winter there so that when we came back it was supposed to be summer in Canada. This was our sixth time staying at...

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Thank terryyawney
Toronto, Canada
Reviewed 2 days ago NEW

Just love this place. Clean rooms, good food in buffet and al la carte, even free wines are pretty good. When we were there, Mr. Castro passed away. So they cancelled big shows but kept small bands playing. The only problem was many people smoking cigars in public places. Many activities organized by the entertain team. We had a nice...

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2Thank menudeldia
Halifax, Canada
Reviewed 2 days ago NEW

We have been to Cuba several times. This Hotel was the best in all aspects. The room was spacious. It was attractive and linens were nice. The bed was the most comfortable of all the beds in Cuba to date. No issues at all. The rooms in the main section are all "garden view". However, this was not an issue...

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6Thank Arlene W
Toronto, Ontario
Reviewed 3 days ago NEW

fantastic experience. rooms were great and very close to the pool and beaches. staff were amazing at taking care of everything, nicest people ever. food was far better than expected. a visit to the spa is a must for anyone contemplating it. 7 days was great but next time we will book 10. cant wait to go back.

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4Thank hvogels
Inverurie Scotland
Reviewed 3 days ago NEW

We have stayed here several times in the past combining it with stays in Havana. Still one of the best places we have ever been for chilling and to relax. The staff are excellent the gardens also excellent. The pool bar restaurant food and the staff who work there cannot be faulted. If anything has changed it is the entertainment...

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2Thank Coltina
Reviewed 4 days ago NEWvia mobile

We have a wonderful stay at the hotel in the Royal Service, it's worth it to pay more for the Royal Service. We've enjoyend everyting. The outside shower was amazing and the room was clean. Everyone was very nice and personal, there's is nothing more to say it was just wonderful. We wanna thank all the nice stuff, but specially,...

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3Thank ThirahAP
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ThirahAP, We are sincerely grateful to you for your consideration in writing these wonderful comments about your stay at Paradisus Rio de Oro and more particularly for your kindness in naming some of the employees who have made such a difference in the enjoyment of your vacation. It is a true privilege for us to count on your support...

Leeds
Reviewed 4 days ago NEW

This hotel has a wonderful setting, it is a pity that the room we had did not match the location. i understand the rooms are going through a refurbishment programe so you need to get one which has otherwise you will be disappointed. the main dining room could be much better the tables were sticky and did not have table...

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3Thank BigDonLeeds
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear BigDonLeeds, Thank you for taking the time to write your opinion on this site, about your stay at our resort Please accept our apologies if we could not deliver the very high expectations that you had with your accommodation and the buffet restaurant. It is with sadness that we read your comments where we see that these two matters...

London, Canada
Reviewed 5 days ago NEWvia mobile

We got married there 10 years ago it was beautiful all staff very friendly the wedding was beautiful it overlooked the water.We stayed in one of the detached rooms with the outdoor shower .All the restaurants were great the buffet had a ton of options.

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2Thank kelly197818
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear kelly197818, We sincerely appreciate the fact that after coming to your resort ten years ago, you had come back to visit us and enjoyed another wonderful stay at Paradisus Rio de Oro. Thank you for sharing your enjoyment of our resort with others. We do hope to see you again soon so please do not wait another ten years...

Toronto, Ontario
Reviewed 5 days ago NEW

Well my husband and I just got back from the Paradisus Rio de Oro Royal Service Area. This was our 7th time back to this beautiful resort. There is absolutely nothing to complain about this place is paradise. From the amazing staff, to the service, the restaurant Los Helchos. We are going to be going back in the fall and...

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2Thank Middy
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Middy, Your review about your recent stay could not make us happier and we are very grateful to you for sharing your impressions about our resort with other readers, showing the world how much you love spending your vacation at our place, after seven visits and ready for another one soon again. Thank you for being part of our...

Reviewed 5 days ago NEWvia mobile

Travelled to Rio de Oro in February. Rooms are a bit dated...bathrooms were nice. The staff were superb and made our stay so great! Food was typical Cuba...fine nothing spectacular but very acceptable at all restaurants. Drink selection was small..but beer is fine for me so no complaints there. Pool was just beautiful! Very well kept grounds however pathways could...

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2Thank Michael F
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Michael F, We thank you for taking the time to post a review about your recent stay at Paradisus Rio de Oro, where we can read that you have enjoyed your vacation in general, although you did not seem to be totally happy, from the few details that you mentioned. Please accept our apologies if we could not meet...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Region: Caribbean > Cuba > Holguin Province > Holguin
Price Range: ₹ 12,706 - ₹ 30,209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travellers.
833 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2831 and 3031 are good”
terryyawney, 24 Apr 2017 | Read review
“We had a corner room on second floor, so we could leave our snorkeling gear out there and wet suits.”
931arlenew, 23 Apr 2017 | Read review
“one which has been refurbished”
BigDonLeeds, 21 Apr 2017 | Read review
“royal service area is where we stay and you are close to the beach and pool”
Middy, 20 Apr 2017 | Read review
“Block 38 - Ideally Centrally situated.”
SteveVJudd, 17 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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