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31/12/2017 1/1/2018
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    Paradisus Rio de Oro Resort & Spa

    Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
    011 91 912764751
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    31/12/2017 1/1/2018
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    Traveller (7267)
    Pool & Beach (1798)
    Room & Suite (842)
    Overview
    • Excellent74%
    • Very good18%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal service” (1,166 reviews)
    “el patio” (430 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Paradisus Rio de Oro Resort & Spa
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    Write a Review
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    Reviews (5,396)
    Traveller rating
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    Time of year
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    1 - 5 of 4,689 reviews

    Reviewed 2 days ago

    Having read the reviews I was expecting something with a real wow factor we just got a 3* Cuban hotel. The only way this is a 5* is the staff, all were 5* all helpful, all smiling nothing was to much trouble we had a...More

    1  Thank mickyfish
    Hotel's Favourite
    Reviewed 27 October 2017 via mobile

    Words cannot express how much we loved this hotel. It is absolutely incredible, from the friendly and attentive staff, to the range of gastronomic delights in the multiple restaurants, to the sculptured gardens and pool area, to the paradise beach area, to the lagoon and...More

    15  Thank Chris K
    Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded 30 October 2017

    Dear Chris K, Your review is a true delight for us and we do hope that many other readers will appreciate the information you are providing about your recent stay at our resort. We feel sincerely honored that you have chosen us to celebrate your...More

    Reviewed 2 days ago

    We stayed here for two weeks in November. On arrival we found our room had been upgraded and it was ideally situated for the main building, restaurants and bar. The grounds are beautifully kept and we enjoyed walking around them, and we loved the Botanical...More

    1  Thank dreamboatYorkshire
    Reviewed 3 days ago

    This is actually two hotels, the main site and Royal Services. We stayed at Royal Services. From the collection at the airport to the welcome we received at the hotel. Our butler showed us around and took us to our room. A spacious layout and...More

    3  Thank cowrieshell
    Reviewed 4 days ago via mobile

    We have been so busy we forgot to write about our fantastic holiday to Cuba this year. Staying at the wonderful Paradisus Rio de Oro. Travelling with Thomas Cook holidays, from boarding the aircraft in Manchester to fly out to our return home 15 days...More

    5  Thank John M
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 203 - US$ 578 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 354
    • Location
    • Caribbean >
    • Cuba >
    • Holguin Province >
    • Holguin
    • Also Known As
    • Paradisus Rio De Oro Hotel Holguin ,
    • Paradisus Rio De Oro Resort And Spa ,
    • Paradisus Hotel Guardalavaca ,
    • Rio De Oro Paradisus ,
    • Paradisus Rio De Oro Cuba ,
    • Hotel Paradisus Rio De Oro
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    Traveller (7267)
    Pool & Beach (1798)
    Room & Suite (842)
    Dining (629)
    Hotel & Grounds (3794)
    Bathroom (177)
    Business Centre & Event Rooms (84)
    Family and Play Areas (15)
    Nearby
    Nearby HotelsSee all 321 hotels in Cuba
    Sol Rio de Luna y Mares
    5,885 reviews
    .74 km away
     
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    4,215 reviews
    3.89 km away
     
    Hotel Playa Pesquero Resort, Suite & SPA
    7,854 reviews
    7.16 km away
     
    Blau Costa Verde Beach Resort
    3,077 reviews
    7.10 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Dolphinarium, Cayo Naranjo
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    Ask a question
    Questions & Answers
    CubaTraveller
    15 December 2017|
    Answer
    Response from Martin B | Reviewed this property |
    Yes, they all have changed slightly but nothing to worry about, the quality remains the same so you will be fine.
    0
    Votes
    TanVan
    13 December 2017|
    AnswerShow all 6 answers
    Response from Privatepyle-11 | Reviewed this property |
    Yes the pool food bar restaurant is now 24hour
    2
    Votes
    julieY2259VV
    Hi myself and my husband and son are coming to your hotel on the 7th December for 2weeks all reviews I have read have been wonderful however some reviews are really bad and quite worrying birds,lizards,cockroaches, rude staff to mention just a few have made us worry about our holiday and especially as it's a celebration of our silver wedding anniversary we want it to be memorable for all the right reasons, I keep thinking that all people are different in what they want from a holiday we are not complainers but these really bad reviews have really begun to worry me. I will make my own mind up once we arrive maybe these people are just after perfection I don't know but I think you do need to reply to them so to clear some things up especially for the people who are looking forward to a wonderful holiday I hope you can put my mind at ease thankyou
    30 November 2017|
    AnswerShow all 8 answers
    Response from HicEtNunc | Reviewed this property |
    Been there (main resort and Royal service) over 50 times. The staff is top notch and hard working. The resort is 20 years old but meticulously maintained and very clean. The food is sometimes hit and miss, but usually good... More
    2
    Votes
    Room Tips
    "we were in room 2225 facing the trees it was very very quiet"
    Read review
    "We stated in block 11"
    Read review
    "Sea view rooms"
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    "We loved the extra size of the luxury suite 2931. Surrounding gardens make the view from every unit lovely..."
    Read review
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