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IBEROSTAR Grand Hotel Trinidad

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Traveller (686)
Room & Suite (186)
Dining (45)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(61 reviews)
“free wifi”(36 reviews)
Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (1,399)
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7
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571
216
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9
7
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkreception areapineapplecuban hotelsfirst floortown squaretwo nightssmall hotelcobbled streetscolonial style
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411 - 415 of 842 reviews
Reviewed 9 November 2014

This is a great place to stay for a couple of days in Trinidad. We were traveling with a large group, and the hotel did a great job accommodating us. Hotel staff is most attentive. The maids are artists, they create art and leave on...More

3  Thank Ann C
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 21 November 2014

Dear guest: We were delighted to read that you enjoyed your stay and wish to thank you very much for your complimentary comments, and for the time you have taken to share your impressions to other users. Do not hesitate in contacting us if you...More

Reviewed 29 October 2014

This hotel is very old world and beautiful. Sitting on the balcony drinking rum, smoking a cigar was absolutely divine. The staff were very helpful and recommended very good places to eats and see. I just wish they had a pool, and the balcony was...More

3  Thank JourneysTheDest
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 3 November 2014

Dear guest: We appreciate your kind review in regards to your experience in our hotel, and we are glad to know that you have enjoyed our services and facilities. Regarding the lack of a swimming pool , we want to inform you that it is...More

Reviewed 21 October 2014

What can I say, nice rooms, well maintained with good aircon, but the hotel was undergoing some major refurbishment to the bar and restaurant area, (unfortunately not mentioned in advance), so it is hard to judge how this hotel normally functions. The hotel does not...More

3  Thank Critica l
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 29 October 2014

Dear guest: Thank you very much for your kind comments and for your time. We chose the month of the lowest occupancy, September, for a complete refurbishment of the HVAC system of the bar and restaurant, which did not admit further delay, and therefore we...More

Reviewed 20 October 2014

The ambiance of the recessed, circular seating lobby is a lovely introduction to this pastel colored, colonial-styled hotel. Careful there are no railings! Room was in the rear with a small, no view outdoor seating area. However, not an annoyance, time was spent outdoors in...More

4  Thank ILUVMYL
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 24 October 2014

Dear Guest: First of all, thank you so much for your kind rewiev and for the time you have taken to write it. It is nice to know that you have encountered our service, food and facilities completely satisfactory. Once again I do thank you...More

Reviewed 18 October 2014 via mobile

What a pleasure! Extremely friendly service, an oasis of up level tranquility and high standards. Beautiful historical building. Nice room with our own terrace. Only dissatisfier: free! Wifi is so slow that it is really annoying. They are constructing a swimming pool, so the hotel...More

1  Thank CornelisJJ
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 19 October 2014

Dear Guest: Thank you for giving us and other readers of Trip Advisor your very positive comments. I am glad to know that you have perceived the true essence of our hotel. Do not hesitate to contact us when you decide to come again to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 243 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 243 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (686)
Room & Suite (186)
Dining (45)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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Denise B
13 March 2018|
Answer
Response from DonB1943 | Reviewed this property |
No, the beaches are 10-15 km from town. Santa Clara would be the closest. A 1.5-2.0 hr drive. A 6 hr drive from Havana.
0
Votes
chrisanddunc
12 January 2018|
AnswerShow all 6 answers
Response from Traveller2010ABC | Reviewed this property |
Had no problem at all changing Sterling at the hotel. Just about all UK cards (we had Lloyds and RBS) work in the cash machines, which were plentiful.
0
Votes
les h
27 October 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
Vote
Room Tips
"The top floor gives you the best views"
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"If you are allergic to petals/flowers/pollen ensure they are not left on your bed!"
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"Room with a balcony"
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"If you are a light sleeper then request a room in the back."
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