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IBEROSTAR Grand Hotel Trinidad

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Traveller (709)
Room & Suite (190)
Dining (46)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(61 reviews)
“free wifi”(36 reviews)
AMENITIES
Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from IBEROSTAR Grand Hotel Trinidad
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Offers from IBEROSTAR Grand Hotel Trinidad
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Reviews (1,411)
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577
216
39
9
7
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkreception areapineapplecuban hotelsfirst floortown squaretwo nightssmall hotelcobbled streetscolonial style
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391 - 395 of 848 reviews
Reviewed 27 January 2015

What a difference to the Iberostar Parque Central? Great room with everything working. Excellent staff. Great breakfast and dinner buffet. It was festival week, so very noisy outside and as we had a front facing room we could here the bands playing, however this stopped...More

1  Thank Yorkshire1245
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 4 February 2015

Dear Guest: We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad . Best wishes, Carlos...More

Reviewed 27 January 2015

We were here for two nights. Our room was beautiful and large, even included a third bed. The lobby downstairs was very attractive and the breakfast buffet was more than ample. Service was friendly but a bit slow on coffe refills, etc. but not bad....More

Thank Jack K
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 4 February 2015

Dear Guest: We are deeply pleased that you have come to Iberostar Grand Hotel Trinidad for your vacation and that you have encountered our service and installations amazing. Thank you very much for your nice notes on your stay with us. We look forward to...More

Reviewed 26 January 2015

Stayed here for 2 nights 9 January. Room on first floor overlooking square with a large terrace, table and chairs. Very comfortable beds, bathroom excellent. Clean and functional. Found most staff charming (except for one incident with a waitress). Were there for the celebrations on...More

1  Thank Roger L
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 4 February 2015

Dear guest: We do thank you for your nice comments and for the time spent writing them. We are pleased that you enjoyed your stay at our hotel and we apologize for the inconvenience arisen when doing the charge to your room. I can assure...More

Reviewed 19 January 2015

We stayed one night there on our trip through Cuba. Situation can not be better; rooms are well equiped and everythings functions well Breakfest is perfect. But no swimming pool and the decoration is horrible.More

Thank luc v
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 26 January 2015

Dear guest. we thank you for choosing our hotel for your accommodation in Trinidad and the time taken to write your nice comments. We're glad to know that you found our service and attention fully satisfactory . As for the decoration, we can only say...More

Reviewed 18 January 2015

This is a great hotel, better than expected. We had a fabulous room overlooking the square. Service & food all good. Very central & convenient for getting around. It's all so very colonial and there are some interesting artefacts in the lobby. Wifi was free...More

Thank Carol W
Response from Directortrinidad, General Manager at IBEROSTAR Grand Hotel TrinidadResponded 20 January 2015

Dear guests, Thank you very much for your valuable comments on this website and for the time you have spent in wiriting them. We are very glad to know that you have enjoyed your stay at our hotel and in our city, and also that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 228 - US$ 474 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 228 - US$ 474 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (709)
Room & Suite (190)
Dining (46)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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Denise B
13 March 2018|
Answer
Response from DonB1943 | Reviewed this property |
No, the beaches are 10-15 km from town. Santa Clara would be the closest. A 1.5-2.0 hr drive. A 6 hr drive from Havana.
0
Votes
chrisanddunc
12 January 2018|
AnswerShow all 6 answers
Response from Traveller2010ABC | Reviewed this property |
Had no problem at all changing Sterling at the hotel. Just about all UK cards (we had Lloyds and RBS) work in the cash machines, which were plentiful.
0
Votes
les h
27 October 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
Vote
Room Tips
"Just enjoy the ambiance"
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"The top floor gives you the best views"
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"If you are allergic to petals/flowers/pollen ensure they are not left on your bed!"
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"Room with a balcony"
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