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Iberostar Grand Trinidad

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Traveller (722)
Room & Suite (190)
Dining (46)
Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lovely hotel”(61 reviews)
“free wifi”(36 reviews)
AMENITIES
Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star accommodation
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Additional information
Offers from Iberostar Grand Trinidad
Hotel deals
Offers from Iberostar Grand Trinidad
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,435)
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Traveller rating
580
221
41
9
7
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580
221
41
9
7
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All reviewslovely hoteloverlooking the squarefree wifijunior suitebuffet breakfastrooms are largean oasiswelcome drinkpineapplecuban hotelsfirst floortown squaretwo nightssmall hotelcobbled streetscolonial styledoorman
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1 - 5 of 858 reviews
Reviewed 1 week ago via mobile

At first glance, it is hard to believe this is a 5-star hotel as both decoration and facilities are outdated despite a high room rate. We were given a room at the rear side of the building: it is facing to a narrow courtyard without...More

1  Thank Anthony L
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 1 week ago

Dear Guests: First of all we would like to thank you for choosing IBEROSTAR Grand Hotel Trinidad as your holiday destination. Every feedback we receive is of the greatest importance for us and we would like to thank you for the time you devoted to...More

Reviewed 2 weeks ago

A lovely colonial hotel in the historic and vibrant town of Trinidad. Small and personal in a great location only a few minutes work from the historic centre on a small square. The rooms are well furnished with period furniture that matches the hotel style,...More

Thank Alec H
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 2 weeks ago

Dear Guest: It is certainly gratifying to read that you have enjoyed your stay at our hotel. We appreciate your comments on our location, our facilities and services. We will inform the restaurant staff that they have contributed to making your holiday special. We look...More

Reviewed 2 weeks ago

After touring Cuba staying in local accommodation & although we were made really welcome, we desperately needed some luxury & we got it. From luxurious bathrobes & slippers to toiletries this hotel did not disappoint. The staff were friendly but professional. The location was excellent...More

Thank Olg_12019
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 2 weeks ago

Dear Guests: We feel honored to have provided you with a luxurious holiday time while staying at IBEROSTAR Grand Hotel Trinidad. We have shared your words of appraisal with our staff as they are the ones responsible for making your stay here so special. We...More

Reviewed 3 weeks ago

After a long journey from one Cuban city to the next, our room at Trinidad's Iberostar was our favorite. The bathroom was more luxurious than any other Cuban hotel had to offer. The staff was smiling and willing to help, and the general location provided...More

Thank allisonbridges86
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 2 weeks ago

Dear Guests: It is a pleasure to receive your comments on how your holidays went while staying at IBEROSTAR Grand Hotel Trinidad. We are glad to know that you found our facilities and services of the best quality. We would like also to apologize for...More

Reviewed 3 weeks ago via mobile

We had one night here and it provided an excellent retreat for us. Excellent rooms, really friendly service and first class breakfast. Well worth paying the extra premium for this level of service. Good luck cation in central Trinidad. Good WiFi.More

Thank Mandm61
Response from Directortrinidad, Guest Relations Manager at Iberostar Grand TrinidadResponded 3 weeks ago

Dear Guests: We would like to thank you for choosing to stay at the IBEROSTAR Grand Hotel Trinidad. We are glad to read that you enjoyed our rooms and our breakfast and that you could explore the city center for its proximity. We hope that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 224 - US$ 482 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 224 - US$ 482 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (722)
Room & Suite (190)
Dining (46)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Denise B
13 March 2018|
Answer
Response from DonB1943 | Reviewed this property |
No, the beaches are 10-15 km from town. Santa Clara would be the closest. A 1.5-2.0 hr drive. A 6 hr drive from Havana.
0
Votes
chrisanddunc
12 January 2018|
AnswerShow all 6 answers
Response from Traveller2010ABC | Reviewed this property |
Had no problem at all changing Sterling at the hotel. Just about all UK cards (we had Lloyds and RBS) work in the cash machines, which were plentiful.
0
Votes
les h
27 October 2017|
Answer
Response from destinyschild | Reviewed this property |
Hi. I used a London company called The Travel Place. However if you join the Iberostar hotels priority club you can book the hotel on line. it's a beautiful hotel. enjoy.
1
Vote
Room Tips
"room 204 & 205 ( 3 rd floor ) ; 104 & 105 ( 2nd floor ), good view on plaza but noisy..."
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"Just enjoy the ambiance"
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"The top floor gives you the best views"
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"If you are allergic to petals/flowers/pollen ensure they are not left on your bed!"
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