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Iberostar Grand Hotel Trinidad

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Iberostar Grand Hotel Trinidad
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1,269 Reviews from our TripAdvisor Community

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Showing 785: English reviews
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Valencia, Spain
Reviewed 3 days ago NEWvia mobile

Very nice hotel in the main street of trinidad. Very central in front of the seszpet park.the hotel had nice dinner and it is ver nice decoration the staff arevery friendly and helpful. The best choice. Tip: even if there is no room for you try again later and every day.maybe they will have a cancellation.

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Helpful?
Thank rebe034
Nottingham
Reviewed 1 week ago

We stayed here for 2 nights. Check in was easy and efficient. The welcome cocktail and lemon scented cold flannels were very welcome. Our room was big with 2 good sized beds, effective air con and a good sized bathroom. It was very clean and well equipped with extra pillows etc in the cupboard. There was a small outdoor sitting...

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Thank Tropez
Reviewed 1 week ago via mobile

The highlight here is the staff, both at reception and generally within the hotel. Housekeeping is fantastic: an original towel arrangement would welcome us back every time! Our room(s) were also graced with, one, a balcony offering an incredible view of the main square just below, the other, an enormous terrace equipped with table and chairs. Unfortunately, there were a...

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Thank Ludionthemove
London UK
Reviewed 2 weeks ago

This hotel deserves its place as the number one hotel in Trinidad. It is rated by Iberostar as one of its “Grand Collection” – their highest category. It is a 10 minute walk from the main historical centre of the town and directly opposite Parque Cespedes which is the heart of the town for its inhabitants. This park also houses...

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1Thank docvwLondon
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: First of all allow us to thank you for choosing to stay at IBEROSTAR Grand Hotel Trinidad and also for devoting some of your time to share with us these important comments. We appreciate very much the words of appraisal for our services and our staff. Much more we appreciate your considerations about our food choices as it...

Lausanne, Switzerland
Reviewed 2 weeks ago

The Grand Hotel is a real treat – a colonial style building modernized to keep with the style but include 5-star luxury, For Cuba, this hotel is expensive but you really get what you pay for – comfortable large room, luxurious bathroom, a wonderful breakfast (look out for the pineapple lampshade), and a good location at the edge of the...

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1Thank P B
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: It is a cause of satisfaction to have provided you with an unforgettable holiday. We are pleased to hear that you found our facilities and services of the best quality. We look forward to seeing you again at our hotel. Best regards, Quality Manager

Bournemouth, United Kingdom
Reviewed 2 weeks ago

Delightful hotel, very convenient for visiting Trinidad and its environs. We had a delightful room with a super terrace. The service in the rather splendid restaurant was very good and the staff were delightful. The musicians who entertained in the evening were excellent.

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Helpful?
Thank SteviesStories
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We are pleased to read that you had a delightful holiday while staying at IBEROSTAR Grand Hotel Trinidad. We will share your comments with our Food & Beverage staff as well with our musicians as they have helped towards making your holiday special. Hoping to host you again in the future, Quality Manager

Bristol, United Kingdom
Reviewed 2 weeks ago

After the madness of Havana and a long coach transfer it was like walking into an oasis of calm. We were greeted with cold towels and fruit juice - heaven. Room was spotless, bed comfortable and we had a lovely little patio. Food was great and the staff friendly and efficient. The best hotel we stayed in whilst on holiday...

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Thank Diane C
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We are deeply grateful for these words you have shared with our working staff that puts all the effort to make every day the work with enthusiasm and the wish to make our visitors to enjoy unforgettable days. We thank you for your kindly recognition on behalf of our staff and extend a permanent invitation to come back....

Wokingham
Reviewed 3 weeks ago

Lovely hotel, quite and dignified. Excellent service. The restaurant was the best we had in Cuba. Excellent food and first rate service. This would be an excellent hotel anywhere in the world as are all the Iberostar hotels we stated at in Cuba, but this one is special. Excellent location.

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Thank GrahamSpratt
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: On behalf of all our working staff and our Management we would like to thank you for choosing to stay at IBEROSTAR. It is a great honor for us to know that after your experience here you devote some of your time to share your memories at this important web site. Hoping to host you again, Quality Manager

Winchester, United Kingdom
Reviewed 3 weeks ago

But nowadays, more of a travellers hotel with grandiose surroundings - but still one of the best in Cuba I am sure. There is no swimming pool however. So we arrive as a group, a bit dishevelled after a tiring days travelling and find ourselves in an opulent foyer/reception where everything was organised efficiently and a cold fruit drink and...

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Thank DCCKid
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Such an interesting opinion we have received from you! First of all we would like to thank you not only for taking some of your time to write it but also for your sincere words. A second visit to our hotel will probably make it possible for you to enjoy a good use of our rooms and get...

oxon
Reviewed 3 weeks ago

We ordered a pizza, and it was clearly a frozen pizza. It was so overpriced and really disappointing. The atmosphere was also really odd and the hotel felt a bit tacky, defiantly did not feel like a luxury hotel.

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Thank hppox1
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We really regret your disappointment with the pizza served in our restaurant. Even though it does not serve as an excuse, we want to tell you that until now we had no complaints about the quality or price of our pizzas. If you had expressed your unconformity at that very time, we would have found a solution to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: ₹ 14,715 - ₹ 39,803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
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Also Known As:
Iberostar Trinidad
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Trinidad staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Trinidad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the park are likelier to be noisier”
docvwLondon, 10 Apr 2017 | Read review
“Front of hotel with Balcony - was not too noisy for us.”
DCCKid, 3 Apr 2017 | Read review
“If you want a balcony with a view of the square expect some night time noise!”
KRTRIPSTER, 19 Mar 2017 | Read review
“Rooms at the back are quietest”
mikec980, 17 Mar 2017 | Read review
“Stay away from rooms facing the park if you want quiet”
jlf47, 28 Feb 2017 | Read review
5 of 5