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Hotel Los Helechos

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1 room 2 adults 0 children
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Hotel Los Helechos
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Los Helechos
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Showing 62: English reviews
Cape Coral, Florida
Reviewed 10 April 2016

This hotel is a nice, comfortable place to stay. It is in the mountains and close to Trinidad. The rooms were colorful and well maintained. The bathrooms were small but well laid out and clean. The hotel had a nice bar area adjoining the lobby and had some nice outside seating there too. The only negative was the restaurant. Since...

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Thank missvacation
Oxford, United Kingdom
Reviewed 1 April 2016

We stayed two nights here recently.This hotel has nothing to recommend it.Our room smelt damp had mould on the walls and the electric sockets did not work as they were hanging off the wall. The glass in the door was cracked and taped together.Neither the television or fridge worked due to the broken sockets. The area round the rooms were...

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Thank Geoff B
London, United Kingdom
Reviewed 23 February 2016

For the price, really not worth it. The receptionist was unfriendly and abrupt, the rooms are ok but mostly have 2 beds - quite a problem if you are a couple on honeymoon! The food it's terrible! They praise their big buffet but the food is very low standard and no quality. They have a teppan grill which was the...

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Thank sambaprinzessin
Toronto, Canada
Reviewed 17 February 2016

This hotel was quiet, clean and neat. There was no elevator but abundant porter service and the food, by Cuban standards, was adequate. It is very close to the Topes de Collantes forest centre and ride and a restful getaway.

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1Thank Ruthie101
Vancouver, Canada
Reviewed 10 January 2016 via mobile

We stayed for two nights to do some hiking in the area. The hikes to El Caburní and to the cave at La Batata can be started on foot from the hotel and are very much worth it. We stayed in the low-rise part of the hotel, and although the rooms are large and the towel-blanket figures as mentioned on...

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3Thank Margarita S
Brugge, Belgium
Reviewed 15 December 2015

We stayed 2 nights in Los Helechos in half board. Do not expect any luxuary, but the hotel is good for a short stay and for a trip to Trinidad and a walk in the mountains. The room was quiet and clean, but dated. On 2 mornings, the water of the shower was not warm enough.The resto was good and...

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3Thank liesenluc
Reviewed 5 December 2015

There aren't a lot of options in the mountains, especially for groups. This place is functional, but not great. Only one key per room, mediocre air conditioning (Luckily the nights were cool because of the elevation.), thin matresses. The buffet is large with many choices, however none were very tasty. For breakfast, an omelette is your best bet. The pool...

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1Thank HeatherH6
Schaan, Liechtenstein
Reviewed 2 December 2015

bungalows, nothing special but ok. and you can not find better there. Buffet also ok, not more, they do not refill it so go early for dinner and breakfast. bar was better. staff was not motivated. lot of dogs around.

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1Thank Sabine S
Toronto, Canada
Reviewed 8 October 2015

I stayed at this hotel on my way to the Topes de Collantes mountain range. We had Dinner and Breakfast at this hotel. The Dinner was typical of Cuban tourist food. The breakfast was also okay, I recommend getting the omelette as opposed to the eggs, as the omellettes are fresh and made in front of you, to your specifications....

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Thank JimmyeMurillo
Reviewed 14 September 2015

The food in the hotel is horrible. I did not eat anything during the two days we stayed there. Two of our group of ten became ill: throwing up and diarrea. It is best that you avoid this hotel. The pool did not work any more and the other facilities are totally run out of order. The staff is impolite:...

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Thank Tom K

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Los Helechos (The Ferns Hotel) Complex offers hosting services, buffet or a la carte diners, snacks, national and international drinks. The resort is located and runs a protected area, with management category of Protected Natural Landscape. In its public use areas programs of Specialized Tourism or Nature Tourism are developed, extra-hotel services are structured in six Natural Parks with their respective gastronomic services, one of them on a cay just 12 nautical miles from the Ancon Peninsula and the rest in the mountains. This site is located 800 meters above sea level and is an ideal heaven for singles, couples and families that love nature. ... more   less 

Additional Information about Hotel Los Helechos

Address: Topes de Collantes, Sancti Spiritus, Cuba | Sancti Spíritus, Trinidad 62600, Cuba
Region: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: ₹ 3,226 - ₹ 4,436 (Based on Average Rates for a Standard Room)
Number of rooms: 105
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Also Known As:
Los Helechos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Helechos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another Hotel”
 of 5 bubbles Richard_Milsom, 7 Jan 2017 | Read review
“Wifi available in the lobby and bar area.”
 of 5 bubbles JoniE509, 16 Jun 2016 | Read review
“I think, all the rooms are a bit the same.”
 of 5 bubbles liesenluc, 15 Dec 2015 | Read review
“DON'T get a room on the main floor unless you plan on staying up late and drinking at the bar.”
 of 5 bubbles tothelimit, 4 Feb 2015 | Read review
“chose one on the bottom floor .”
 of 5 bubbles B7695FOmarior, 28 May 2014 | Read review
5 of 5