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Grand Palace Hotel

Travellers' Choice award winner
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520 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palace Hotel
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Showing 315: English reviews
Los Angeles, CA
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 October 2013 via mobile

Dated & tired interior, hotel is full of smoke- common areas smell like a cheap pub, persistent & pervasive sewer smell in the rooms (they showed us several), hence the use of cheap room spray. Most uncomfortable & extremely hard mattresses. Changed to a different hotel after 1 night! This is our first negative hotel encounter among the Leading Hotels... More 

6 Thank Lana90077
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, We thank you for your feedback. On behalf of our hotel I apologize for the inconveniences you had experienced during your stay with us. We receive many compliments in regards to hotel’s rich and cosy atmosphere, which allows our guests to look back in the past as design influences were taken from the Russian Royal Tsar’s court. I’m... More 

Istanbul, Turkey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2013

My partner and I stayed at the Grand Palace for three days in mid September 2013 to celebrate my birthday. I am a perfectionist by nature and not given to lavishing praise -- and, though I travel frequently, have never posted a review of a hotel before -- but I have to say that the Grand Palace was superb. Like... More 

2 Thank Nestor89
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for the review and your kind words. It was our pleasure to have you here and to be able to add a little touch to your celebration on this important day. Live consists of a many precious moments and we are truly happy if we are able to make them more colourful for our guests. We... More 

Level Contributor
522 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 521 helpful votes
Reviewed 16 September 2013 via mobile

Good: very motivated and attentive staff, wonderful interior style and furniture, in the restaurant lives a parrot (sometimes in a cage), the ceiling at the restaurant is glass, so you have daylight and can enjoy the sky at breakfast or for dinner, the rooms are very comfortable (we enjoyed a junior suite), the location is perfect in the center of... More 

1 Thank Culturetraveller12
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for the review. We are pleased to read that you found our staff both motivated and attentive, and also very much liked our hotel’s interior, furniture, restaurant and the location. Especially thank you for the weak points you mentioned. We have taken them into consideration and will make the necessary changes where ever possible. We look... More 

New York City, New York
Level Contributor
203 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 13 September 2013

The hotel is situated just outside the main square--but close enough to enjoy everything. We were unfortunate to have a room facing a glass domed banquet hall. Friday night they had the music blaring, and we were kept up til 1:30 AM. we called the front desk and the manager said they couldn't do much--but did have them turn down... More 

Thank David M
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your time to write this review. For the troubles with the blaring music we cannot offer any excuses but only apologise for the inconvenience this have caused you. We have mishandled this situation and will take the necessary steps in order to avoid such things from happening in the future.... More 

Venice Italy
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2013

I booked a room in this Hotel and wrote that since I suffer from asthma the room had to be imperatively non smoking... when we arrived we were shown in a room that was freezing cold, with the air condition running at top level (outside the temperature was normal). Also, there was an unbelievable stench of smoke which obviously the... More 

3 Thank Slon55
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, We thank you for the feedback on your recent visit to the Grand Palace Hotel. All our guest comments are of a great importance to us and providing them with best possible service is our main goal. Both, good or bad experiences are equally important. We are very proud of the positive reviews we have on TripAdvisor that... More 

London, United Kingdom
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 August 2013

I'm afraid to be trivial with my review but still - EXELLENT service from a bell-boy to a chambermaid and a limousine driver. We really felt as if we were at home. Beautiful rooms. We stayed with the hotel during the Riga's birhtday festivity and the only room that I had managed to find was a standard one, but it... More 

1 Thank Madmother1606
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for your time and the kind words towards our hotel and its staff. We are happy to be at your service and to know that you felt at home with us. There is no better praise then a satisfaction of our guest and to know that he felt here like at home. We hope to welcome... More 

Stevenage, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 August 2013 via mobile

Stayed here for a night. Small but enough and very beautiful hotel. Staff is too good. The hotel is having a old architecture but still has all modern facilities. You privided with a computer in each room as well. Good place.

Thank Raj_hec
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. It was our pleasure to welcome you in our beautiful hotel. Your comment towards our staff is very kind. They are our biggest asset and the ones that make this hotel the way it is now. Have a safe travels and we hope to see you with us soon again. With best regards,... More 

Tallinn, Estonia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2013

Stayed at this hotel with 2 children for 2 nights. The service is wonderful! Everyone is smiling and helpful, they know every guest and make you feel most welcome. The breakfast was also excellent for quality and selection. The breakfast room was elegant and the parrot added a touch to it. From the down side- there are not as many... More 

Thank 215Annika215
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for your review. We are happy to learn that you had an excellent experience with us and found everyone both smiling and helpful. We are also glad that you liked our restaurant with an open-air feel and our friendly parrot Misha. As for the room facilities you pointed out, we are located in the historical building... More 

Blairgowrie, United Kingdom
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 19 August 2013

We stayed here for 4 nights and could not fault this hotel, all staff were superb and made us very welcome. We were just walking distance from all the sights and attractions of old riga and very much enjoyed our stay, i would very much recommend this hotel if you are visiting riga.

Thank weemancat
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for your time to write this review. We are glad you enjoyed your stay with us and left us with positive memories about our hotel and the Riga city. We hope you had a safe trip home and will look forward to your next visit. With best regards, Raivis Nikitins Sales & Marketing Director Grand Palace... More 

Bishkek, Kyrgyzstan
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 July 2013 via mobile

I enjoyed staying in this boutique hotel very much. The room service did their job perfectly, as u would expect from 5* hotel. The only disappointment I could list here is that people in reception don't even know where it is possible to have dinner after 11pm. Since It is central touristic place and guests are probably mainly first time... More 

Thank njchocolover
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you for your review. I’m glad to read that you found our room service perfect and your overall stay was to your satisfaction. Also thank you for pointing out your disappointment as this is something that will not go unnoticed. My colleagues will gather the necessary information about the possibilities to have a dinner at a later... More 

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
SUITE Restaurant & Lounge
SUITE Restaurant & Lounge
Cuisines: European, Central European, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 

Additional Information about Grand Palace Hotel

Address: Pils iela 12, Riga 1050, Latvia
Region: Latvia > Riga Region > Riga
Price Range: ₹ 9,307 - ₹ 15,414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Family Hotel in Riga
#3 Business Hotel in Riga
#4 Romantic Hotel in Riga
#14 Luxury Hotel in Riga
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palace Hotel staff and other travellers.
3 questions
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Berlin, Germany
over a year ago
Charlotte, NC, USA
over a year ago

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Questions? Get answers from Grand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get yourselves picked up by the Hotel Limousin Servie”
 of 5 bubbles FCHollywood, 4 Nov 2016 | Read review
“We only stayed in one room at the front and it was quiet.”
 of 5 bubbles GordonMcNeish, 17 Oct 2016 | Read review
“Just book yourself in there!”
 of 5 bubbles Ben_Hur_12, 14 Oct 2016 | Read review
“Junior Suite is big and cosy”
 of 5 bubbles firennireno, 18 Sep 2016 | Read review
“Our room 508, very nice.”
 of 5 bubbles H7786NTmarkd, 7 Sep 2016 | Read review
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