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Hotel CRU

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#17 of 82 Hotels in Tallinn
Certificate of Excellence
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269 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Helsinki, Finland
Reviewed 24 August 2015

Relly nice hotel with friendly staff and clean rooms. Good breakfast and perfect location. Only the bathroom was a bit outdated (stayed in Room 1) and would need renovation. In addition staying in the room 1 was not optimal as you could here people going up and down the stairs and even talking from the reception. Next time will take...

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Helpful?
Thank ankikukka
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, Thank you for taking time to share your experience on Tripadvisor! Your feedback is very important to us and we take it very seriously. Thank you for pointing out our weaknesses. These are definitely issues that can be solved. I am delighted to hear that all in all you enjoyed your stay, our clean rooms, good breakfast and...

Helsinki
Reviewed 22 July 2015

Location is excellent its middle of the Tallinn old city. Hotel is a small, only 15 rooms hotel. Service of the hotel Cru is also excellent. We recommend this hotel for everybody! Try also restaurant Cru. There was Oskar working in reception. He was Superb!!!

Review collected in partnership with this hotel
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Helpful?
Thank 280pete
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, Thank you for choosing CRU Hotel and thank you for taking time to write about your stay! We appreciate your lovely words about our staff, service and location! I agree, Oskar is just excellent, he is very creative, helpful and professional all the time. It was lovely to meet you and you are always welcomed back! With warm...

Melbourne, Australia
Reviewed 19 July 2015

Hotel CRU is a boutique hotel in a 14th century building located inside Tallinn's Old City, and has been refurbished with lovely modern touches whilst still retaining all of the charm and character of the building and its surroundings; it was clean, comfortable, and quiet. Restaurants, bars, sights and shopping are steps away from the hotel entrance, and the property...

Review collected in partnership with this hotel
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Helpful?
Thank SCA2010
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, I appreciate the time you have taken to write about your stay in CRU Hotel! I am delighted to hear that you enjoyed your stay and you recommend CRU to other travelers as well. Thank you for highlighting our service, staff and location. It is a pleasure to read such lovely words. Your feedback is motivating us in...

Helsinki, Finland
Reviewed 16 July 2015

The building is from the 15th or 16th century. 15 rooms only, and every one different. We stayed in a DeLux -room, which was spacious and had a view both to the street and the inner yard. The interior has a lot of lovely details, wrought iron furniture, hooks etc. Another nice detail is the bath tub, big enough for...

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Helpful?
Thank Arja_Finland
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Arja, Thank you for taking time to share your experience on Tripadvisor! We are happy to hear that you enjoyed your stay and everything went as you expected. Our building was built in the 15th century and we have tried to keep the style as original as possible. I agree, it is a perfect place for a romantic getaway...

Jyvaskyla, Finland
Reviewed 12 July 2015

This ambient hotel locates well in the heart of old town, also near to Viru shopping centre etc. Staff is extremely helpfull and polite, special thanks to nice gentleman at the reception. Our room was cute facing the backyard, small minuses from the full carpet and heavy to use bathroom door. No air conditioning in the heat but open window...

Review collected in partnership with this hotel
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Helpful?
Thank annaran2015
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Annaran2015, Thank you for taking time to write a review about your stay in CRU Hotel! We are happy to hear that you enjoyed your stay. Sorry for the heavy bathroom door - maintenance will check it immediately. Unfortunately, as it is a 15th century merchant house and because the whole Old Town is a UNESCO World Heritage site...

Malvern, England, United Kingdom
Reviewed 9 July 2015

Our stay in this lovely boutique hotel, was delightful. The hotel staff couldn't do enough for us. This hotel is the oldest hotel/building in whole old town and it was a very tastefully renovated. The rooms were comfortable and quiet. It is situated in a middle of the old town, very easy access to lively old town shops and cafes....

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Helpful?
Thank Heli B
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Heli, Thank you for your lovely words about your stay in CRU Hotel! We are delighted to hear that your stay met your expectations and everything went perfectly. We are especially happy to hear that you are planning to come back and make it as a tradition in the future. We are looking forward to welcome you back soon!...

Atlanta, GA
Reviewed 6 July 2015

It’s rare that you find a hotel that is both accommodating for families and romantic. Hotel CRU does both SO very well! From the moment we arrived the staff treated us as if we were the only guests in their beautiful boutique hotel. The little details in the room and hotel were impeccable & breakfast was delicious! Because it was...

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1Thank TiffanyKrumins
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Tiffany, Wow! How lovely words about CRU Hotel and Tallinn Old Town! We appreciate the time you have taken to share your experience on Tripadvisor! Your words are motivating us to be better and better. Thank you for highlighting our staff's work, our romantic atmosphere, delicious breakfast and of course the location. We are looking forward to welcome you...

Brighton, United Kingdom
Reviewed 5 July 2015

Cru is quaint, excellent service, well located, and quite romantic. I'd highly recommend it for couples or even solo trvelers looking for a special little place. It really completed the Tallin experience.

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Helpful?
Thank Beth H
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Beth, Thank you for taking time to leave a review about your stay in CRU Hotel! We are happy to here that staying in CRU Hotel completed your visit to Tallinn. We appreciate your words about our staff and indeed our small hotel is so romantic that it is perfect for celebrating anniversaries and special events. We all hope...

Riga, Latvia
Reviewed 2 July 2015

I was happy to stay in Hotel CRU for two night while visiting Tallinn. I was traveling solo, but I would definitely come back to Hotel CRU with my partner for a lovely romantic getaway. The location of Hotel CRU is just perfect, the main street of Old Town Tallinn, walking distance from all the attractions, restaurants, nightlife spots, yet...

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Helpful?
Thank Anna K
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Anna, Thank you for your kind words and finding time to write a review about your stay in CRU Hotel! I am so pleased to read that your stay met your expectations. Thank you for highlighting CRU's strengths - location, attentive staff, romantic and authentic design and of course our breakfast which is always made from fresh local ingredients....

Perth, Australia
Reviewed 25 June 2015

Really good tiny hotel with excellent service, very attentive staff. A very old building nicely renovated. Boutique style central in the Old Town. Breakfast adequate - yummy homemade bread. Stairs to all rooms but staff will help with bags. Quite secure and safe

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Helpful?
Thank itchee1
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, Thank you for your lovely words about CRU! I am delighted to hear that you liked our small luxury boutique hotel. I have to agree, the homemade bread at the breakfast is a must! It is made according to the Chef de Cuisine's, Dmitri Haljukov, special recipe. With warm regards from Tallinn, Maria

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Late Medieval architecture in one of the oldest houses in Tallinn together with first-class service and possibilities create a unique atmosphere which connects with the environment surrounding the hotel. When renovating the house we respected both the initial architecture and the strict national heritage protection requirements that ensure that both the location and design of the hotel rooms is as loyal to the original concept of the house as possible. In 1997 Tallinn Old Town was included in the UNESCO World Heritage list and that can be regarded as the highest international acknowledgement to any historic town! In addition to a usual lodging experience we offer you an exclusive luxurious boutique-type experience, deriving from the unique design of the hotel building and its medieval legacy. Since all the rooms are unique and different from each other, the visitors may choose the intimacy or luxury of their preferred environment. Our breakfast is made of self-made or farm-grown fresh high-quality ingredients that are not so easily, if at all, found in shops. Natural and fresh breakfast is a unique experience that lights up the whole day! On the lower storey of Hotel Cru you will find a cosy and highly regarded restaurant of the same name. Hotel guests enjoy 10% off all items on the restaurant menu. Dmitri Haljukov, the head chef of the restaurant Cru, represented Estonia in the chef olympics final Bocuse d'Or in Lyon 2015. CRU Hotel is a good choice for both - leisure and business trips! ... more   less 

Additional Information about Hotel CRU

Address: Viru 8, Tallinn 10140, Estonia
Region: Estonia > Harju County > Tallinn
Price Range: ₹ 7,335 - ₹ 17,720 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel CRU 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
Hotel Viru Tallinn
Viru Hotel Tallinn
Hotel Style:
#6 Business Hotel in Tallinn
#11 Romantic Hotel in Tallinn
#13 Family Hotel in Tallinn
#16 Luxury Hotel in Tallinn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel CRU staff and other travellers.
2 questions
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Questions? Get answers from Hotel CRU staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you appreciate peace and quiet at night, ask for a quiet room facing the inner courtyard.”
 of 5 bubbles marjokay, 11 Oct 2016 | Read review
“High floor”
 of 5 bubbles eatelicious, 31 Jul 2016 | Read review
“Stairs only with no lifts. Room 1 has the fewest.”
 of 5 bubbles Sher71, 14 Jul 2016 | Read review
“With big suitcases go for a superior room. Ladies on shopping and/or partying definitey need a superior room!”
 of 5 bubbles rouvar85, 11 Jul 2016 | Read review
“The rooms at the back will be quieter, if you are bothered by noise from the street.”
 of 5 bubbles TanyaC158, 5 Jun 2016 | Read review
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