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BEST WESTERN Santakos Hotel

Hotels.comUS$ 66*
View Deal
#6 of 29 Hotels in Kaunas
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 84*
US$ 66*
US$ 84*
US$ 66*
US$ 84*
US$ 66*
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BEST WESTERN Santakos Hotel
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298 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Santakos Hotel
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Showing 174: English reviews
Cronulla, Australia
Reviewed 28 July 2014

The room was very small which is not too much of a problem to me.It was the food and service that appalled me.We ate in the dining room one night and the food when it finally arrived was barely edible.They actually served frozen mixed vegetables.I don't think anyone ate them because they re-appeared for breakfast next morning.I thought the evening...

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Helpful?
Thank HollyFan
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for sharing with us your experience regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Reykjavik, Iceland
Reviewed 27 July 2014

The first thing i noticed was the strange old fashioned western design of the hotel but the rooms are big, well equipped with a remote controlled air conditioner that saved my life in the heat. The location is great, only few steps from the center, and the staff was helpful. But the rooms are very different, some with bathroom and...

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Helpful?
Thank Gylfi G
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for sharing your impressions regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

UK
Reviewed 24 July 2014

This hotel is a gem, equidistant from both the new and old towns. The architect who did up the building is to be complimented on introducing some bold modern style to the new bits without detracting from the old. Our room was spacious and the bathroom had a bath, yippee, and an effective shower. However looking at the floor plan,...

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Helpful?
Thank Moira54
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for writing the feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Prague, Czech Republic
Reviewed 24 June 2014

This was my first experience with Best Western hotel and I have to say it was not very good one. First of all, i booked the room over an international website booking system. When i arrived, they could not find any booking on my name, but they had a free room. The room itself was the smallest I've seen for...

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Helpful?
1Thank Ted_cz
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Wellington, New Zealand
Reviewed 1 June 2014

Well located within easy walking distance of old town. Staff speak v good English and are most helpful. Car parking on site which means you can forget about it whilst exploring the old town. Room was very spacious and well equipped.

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Helpful?
Thank MikeNZ2013
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

Reviewed 29 May 2014

We stay in this hotel two days and been returned to the hotel at the evening of the second day, we discovered, that the room has not been cleaned in meanwhile. Its a four stars hotel and i believe such service should be normal to do. Ok, always can happen something, but the most surprising was the reaction of the...

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Helpful?
1Thank Erki T
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Brisbane, Australia
Reviewed 23 May 2014

We visited Kaunas as part of a tour and loved this hotel. It was only one street from the main promenade in the Old Town but still very quiet. The rooms were spotlessly clean, with all amenities you would expect. Breakfast was good and wiFi was fast and reliable.

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Helpful?
Thank Robyn M
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind and warm words! We'd love to welcome you at our hotel again. Good luck! BEST regards, Inga Kerbelyte Managing Director

Maastricht, The Netherlands
Reviewed 7 May 2014

Hotel stands in perfect location from which is easy to reach nice old city places and Laisvės alėja. We got room even better than we were expecting, room had balcony and really comfort bath. Room interior classical and was nice for us. Room it self was clean and it was kept clean in our visit time. Breakfast had very chooses...

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Helpful?
Thank Mentina0808
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Teplice, Czech Republic
Reviewed 2 May 2014

Perfect location, clean place, big rooms, good breakfast. And a good price. We was there for one night only but if next time I'll go to Kaunas, sure I will stay there. Free parking on the closed court was pleasant addition)

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Helpful?
Thank Владимир Р
Inga K, Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Krakow, Poland
Reviewed 1 May 2014

One of the best hotel I've been. The room had wonderful bathroom with bath. The hotel is cosy and quiet. The breakfest was great, with a large selection of cheeses meats and fruits. The prices in hotel restaurant are also good.

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Helpful?
1Thank Mateusz K
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more   less 

Additional Information about BEST WESTERN Santakos Hotel

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Region: Lithuania > Kaunas County > Kaunas
Price Range: ₹ 3,649 - ₹ 6,316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Santakos Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Kaunas
Kaunas Best Western
Hotel Style:
#3 Luxury Hotel in Kaunas
#3 Family Hotel in Kaunas
#6 Business Hotel in Kaunas
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Santakos Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Santakos Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really nice restaurant on location which is convenient for hungry travelers who want to eat late night.”
Silverzsu, 5 Apr 2017 | Read review
“Don't waste your money unless you enjoy being abused and insulted!”
paulhX6581CR, 11 Mar 2017 | Read review
“ASk for a rear facing room for a quieter night”
609martinls, 22 Feb 2017 | Read review
“415 has great view on the street below”
PremiumFlyer74, 16 Oct 2016 | Read review
“#601 has a great viewto the city but keep in ming that it'a awailable only walking upstairs 2 floors.”
AlexBelousova, 30 Aug 2016 | Read review
5 of 5
Hotels.com
US$ 66* /night
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Expedia.comUS$ 66
TravelocityUS$ 66
PricelineUS$ 84
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Prices are for 1 room, 2 adults
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