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BEST WESTERN Portos Hotel

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#39 of 122 Hotels in Warsaw
Certificate of Excellence
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BEST WESTERN Portos Hotel
BEST WESTERN Portos Hotel
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300 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Reviewed 3 weeks ago

I stayed at the Aramis next door to the Best Western. I had a wonderful dinner of macaroni, and my friend had a decent Spaghetti carbonara. I would rate that meal a four. The service was exceptional, and the waitress spoke very good English and took lots of good care. The next morning I tried to order a breakfast and...

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Helpful?
Thank Hank N
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Mr Hank, I'm happy, that you enjoyed dinner in our restaurant - we're doing our best to serve excellent cuisine for our Guests :) I apologize for problems with breakfast, I just send an information about this situation to restaurant manager - we will do our best to improve this part of our work. I hope, that we will...

Manchester, United Kingdom
Reviewed 4 weeks ago

The rooms is large and pleasant. The bathroom is modern and clean. There are TV stations in English Language. I really like the food. Four lifts give good access to the bedrooms. Both guys on reception are helpful and efficient. If the bedclothes were big enough for the bed and the staff in the restaurant attentive, my stay would be...

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Helpful?
Thank Peter M
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Peter, thank you so much for such nice opinion :) I'm very happy, that you enjoyed your stay. I hope that we will have a pleasure to host you again! With kind regards Marta Bogusławska, FO manager

Paignton, United Kingdom
Reviewed 6 January 2017 via mobile

The highlight of this hotel to some extent was the breakfast. Some freshly cooked items such as porridge or omelettes make for a prodigious beginning to the day. The hotel according to the receptionist provides no daily housekeeping in stark contrast to any three star or best western hotel. Indeed it was an effort to call housekeeping to request them...

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Helpful?
Thank seasonedaveler
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Guest, thank you for choosing our hotel and for your opinion, I'm happy, that you liked our breakfast, location and staff in reception. I apologize about problems with a getting a fan. We will do our best to improve all mentioned by you disadvantages. I hope, that we will have a pleasure to host you in a future. With...

Reviewed 4 January 2017

The rooms are small for what you'd expect, with old furniture and tired looking bathrooms. Annoyingly, my shower head flopped around constantly and there was a shortage of sockets available to charge my devices. When it got hot the lack of air conditioning was a problem, and although there were fans available at the front desk it was hard to...

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Helpful?
Thank miken898
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Miken, thank you for choosing our hotel and for your opinion, I'm happy, that you liked our breakfast, location and staff in reception. I apologize about problems with a getting a fan. We will do our best to improve all mentioned by you disadvantages. I hope, that we will have a pleasure to host you in a future. With...

Rome, Italy
Reviewed 2 January 2017 via mobile

-The housekeeping and cabin steward/stewardess, they do not clean the room as needed. They do not clean the glass of the window, they do not clean the furnishings, and they do not clean the room, especially the moquette with the vacum. The bathroom floor, has never been washed with the rag; -In 5 days, the cabin stewardess she never change...

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Helpful?
Thank MattiaMax
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Mattia, thank you for choosing our hotel and for your opinion. Thank You for all of your comments on our work, are very important to us. We will do our best to improve all mentioned by you disadvantages. I hope, that we will have a pleasure to host you in a future. With kind regards Marta Bogusławska, FO manager

Reviewed 8 December 2016

The hotel is located near the buss station and taxi stations. It is also near the super market, around 10- 15 minutes to walk. The hotel itself is a little bit disappointing since there was no small refrigerator. The receptionists are very nice and helpful.

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Helpful?
Thank Narcinita L
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Narcinita, thank you so much for such nice opinion :) I'm very happy, that you enjoyed your stay. I hope that we will have a pleasure to host you again! With kind regards Marta Bogusławska, FO manager

Reviewed 29 October 2016

The hotel shows care for the guests (tea/coffee/water were waiting for me in the room, even sewing-kit - which almost made me cry))). Very clean, cozy, and ideal bed for a good rest before you keep going with your plans around the city. Not far from the center and there's direct bus line to the airport. I definitely take it...

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Helpful?
Thank SpriteAG
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Sprite, thank you for choosing our hotel and for so nice opinion. I'm very happy, that you enjoyed your stay, liked our room and location. Each day we're doing our best to make our guests stay in Best Western Hotel Portos comfortable. It will be a pleasure for us to host you again in a future! With regards Marta...

Europe
Reviewed 28 October 2016

My travel takes me to Warsaw about once a month and I usually stay closer to the airport, but my usual hotel (right across the street from Chopin Airport) raised it's rates to the point where the value was lost. I decided to try Best Western Portos..... I wish I had done this sooner. Great staff, very comfortable rooms -...

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Helpful?
Thank Joseph N
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Joseph, I'm very happy that our hotel have new regular guest - special guest :):) We're always doing our best to make stay of our guest more comfortable and nice. Hope to see you soon in Best Western Hotel Portos! With regards Marta Bogusławska, FO manager

Reviewed 8 October 2016

The people at the reception are very friendly, helpful and attentive. Rooms are clean , mattresses comfortable. Had a good view from my street window, Late at night some guests tended to be little louder than would prefer. Easy access to old town and any point in the city, get weekly pass rather than daily ticket. Recommend this hotel for...

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Helpful?
Thank Alina M
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Alina, thank You for choosing Best Western Hotel Portos. I am proud that we have fulfilled your expectations, and you liked our staff in reception. Everyday we are doing all we can to make stay of our guests more successful :) Because of a fact, I'm a front office manager, I'm really happy that our receptionists were helpful! I'm...

Reviewed 17 September 2016 via mobile

Very clean and tidy at a good price and very helpful staff bus stop right outside with direct links to city centre on one side of road and airport other shame that there was building works going on close by but as work was up before them

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Helpful?
Thank leigh W
Marta B, Kierownik recepcji at BEST WESTERN Portos Hotel, responded to this review

Dear Leigh, thank You for choosing Best Western Hotel Portos. It was a pleasure for us to host you. I apologize for the inconvenience of noise from the construction in our neighborhood. But I hope, that your next visit in Warsaw you will spend in our hotel :) With regards

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Best Western hotel Portos is located where two big streets Sobieskiego i Sikorskiego are crossing eachother. It is only 6 km from the hotel to city center where we have maim govenrnment buildings, such like parliament, embassies. It is very easy to get from the hotel to city centrum. You may do that by bus or by taxi. It takes less than 15 minutes. Bus stop is just around the corner on the other site of the Sobieskiego street ... more   less 

Additional Information about BEST WESTERN Portos Hotel

Address: ul. Mangalia 3a | Warsaw, Warsaw 02-758, Poland (Formerly Start Hotel Portos)
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: ₹ 2,022 - ₹ 5,309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Portos Hotel 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Start Hotel Warsaw
Hotel Style:
#10 Best Value Hotel in Warsaw
#29 Family Hotel in Warsaw
#31 Business Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Portos Hotel staff and other travellers.
8 questions
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Questions? Get answers from BEST WESTERN Portos Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Based on my breakfast experience, I would not sleep here”
 of 5 bubbles 260hankn, 23 Jan 2017 | Read review
“Higher floors mean better sleeps”
 of 5 bubbles miken898, 3 Jan 2017 | Read review
“An 10th floor from street noise was muted from the street”
 of 5 bubbles 639alinam, 7 Oct 2016 | Read review
“Be aware this hotel has smoking rooms.”
 of 5 bubbles aprilialarsen, 6 Jun 2016 | Read review
“Room superior”
 of 5 bubbles Joaquim303631, 19 May 2016 | Read review
5 of 5