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Novotel Warszawa Airport

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Novotel Warszawa Airport
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979 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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Reviewed yesterday NEW

The hotel is located close to the airport, which is a business district. This is a big advantage if in Warsaw on business as you can avoid the lengthy traffic jams (going in and out of Warsaw center). The hotel is quite modern and the rooms spacious. Internet is fast and reliable and the gym (although) small, offers a good...

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Helpful?
Thank Alex031277
London, United Kingdom
Reviewed 4 days ago NEW

The actual hotel is ok, but it's very dated. The issue is that Acor are clearly cutting costs on staff, as there are none. Last night we queued for 20 mins to check in, because one poor chap was on his own at reception. Today I need an iron, and literally nobody will answer the front desk phone. This is...

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Helpful?
Thank vaughan_k99
NovotelAirportWAW, Kierownik ds. gości at Novotel Warszawa Airport, responded to this review

Dear vaughan_k99, Thank you for taking your time to share your opinion with us. I am sorry for all inconveniences you experienced during your stay, please allow me to express my sincerest apologies. Let me start by thanking you for pointing out so carefully each aspect which you were not satisfied with. Such feedback allows us to learn exactly what...

Reviewed 1 week ago

We stayed there one night. Very helpful staff, we had special needs and everything was done like we asked. Comfortable beds, good bathroom and quiet in the hotel. the hotel offers to drive you to the F.Chopin airport, they take you with small bus, every 30 minutes.

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Helpful?
Thank Ruta R
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Ruta R, we would like to thank you for your stay in Novotel Warszawa Airport and for amazing review. It is a big pleasure to read that our Guests are happy with our services. Please feel kindly welcome here again in the future. Kind regards, Natalia Dobrowolska Guest Experience Manager

London, United Kingdom
Reviewed 1 week ago

It was my first time in this hotel but for sure not the last one. I chose this hotel because of the price and I was surprised by the level of service for that amount of money. I stayed in many hotels but this one has a really good atmosphere especially at the bar. I went there just to eat...

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Helpful?
Thank frankmay1974
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear frankmay1974, Thank you for taking time to share your feedback with us. We are glad to read such wonderful review, it motivate us to work harder and provide better service. We will definitely forward your kind words to our amazing waiters Mr. Robert and Mr. Wiesław (that is the spelling of his difficult polish name!). We are happy that...

Reviewed 1 week ago via mobile

First time here, it will became my place for my next business travels. Good rooms restyling, already seen on other Novotel. Nice people at reception and restaurant, kind and competent. Breakfast has a complete buffet, and proportioned for the number of guests.

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Helpful?
Thank Rudi G
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Rudi G, Thank you for such kind words. We are very glad to see that your stay was satisfying for you. Important opinions like yours are motivating us to provide the best quality service. Please feel kindly welcome here again in the future. Regards, Natalia Dobrowolska Guest Experience Manager

Heusden-Zolder, Belgium
Reviewed 1 week ago

Very nice stay with very friendly staff. They were open for additional questions and needs. Room was clean and comfortable. I will definitely stay at this hotel again, next time I visit Warsaw. Either private or for business...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tom G
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Mr. Tom G, Thank you for taking time to share your opinion with us. It is a real pleasure for us to read such positive review. We all will be happy to serve you at anytime when your travel plans will bring you back to Warsaw. Regards, Natalia Dobrowolska Kierownik d.s. relacji z Gośćmi

Devon, United Kingdom
Reviewed 2 weeks ago

On arrival the hotel was holding a conference for 100+ people and it appeared nothing could be done until they had been dealt with. The conference was actually over but they still had to vacate their rooms & have lunch. Reception was a bit of a circus! Check if they are holding a conference before you book!! The room was...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 439henrykk
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear 439henrykk, Thank you so much for your feedback. We are so disappointed to learn that you were not satisfied with the service and busy time because of event . It is our goal to ensure all of our guests have an excellent experience with us, and we are sorry to learn that yours did not live up to that....

Vilnius, Lithuania
Reviewed 3 weeks ago

You always know what to expect when staying at Novotel. Rooms are clean with free water and tea making facilities. Standard rooms are bit outdated - would give 4 star because of that. Online check-in procedure work perfectly – we arrived and our room was prepared already according to our wishes. 5 stars because of Jacek at the reception, who...

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Helpful?
Thank Guruni X
NovotelAirportWAW, Manager at Novotel Warszawa Airport, responded to this review

Dear Sir/Madame We are so glad to know, that your stay in our hotel fully satisfied you. We are still working on renovating our rooms to make a stay more comfortable for our guests. It is such a pleasure to read this kind of reviews, it is very encouraging for our team. Of course we will share your kind words...

Moscow, Russia
Reviewed 3 weeks ago

Nothing bad in particular, however, overall opinion - there are better choices in Warsaw to stay (e.g. Novotel Centrum or Mercure Central Station). Some examples: being Accor Gold member I was offered to stay in the room on the ground floor, which was quite noisy (room change was not possible due to fully booked property). I was awarded with voucher...

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Helpful?
Thank ValentinVV
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear ValentinVV, Thank you very much for staying with us and please accept my sincere apology for the situation you experience during the check in and in the restaurant. Based on your comments, this was not handled the proper way and I assure you that we will follow-up with the team to make sure that the request for free welcome...

Sopot, Poland
Reviewed 3 weeks ago

It is very good hotel.I stay there every time i have a flight from Okęcie.They gave me a free parking for a week last time !!!! Nice standard and good price-fine restaurant.The location is brilliant.iIreally recommend this hotel.

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Thank dracula7baby
NovotelAirportWAW, Kierownik at Novotel Warszawa Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. We are pleased to hear you enjoyed the standard and prices in the restaurant. It’s always good to hear we are meeting the expectations our guests...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Novotel Warszawa Airport is just 2 km from Warsaw Frederic Chopin Airport and only 4 km from the centre of Warsaw. The hotel is ideal for business and leisure travellers, with high speed WiFi internet, business and kids corners and advanced conference facilities for up to 730 people, as well as an Executive floor and private safe in every room. We provide complimentary airport shuttle service and large parking. Enjoy our private and perfectly quiet garden, summer terrace restaurant and outdoor swimming pool. ... more   less 

Additional Information about Novotel Warszawa Airport

Address: ul. 1 Sierpnia 1, Warsaw 02-134, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: ₹ 2,650 - ₹ 6,981 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Warszawa Airport 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Warszawa Airport Hotel Warsaw
Novotel Hotel Warszawa Airport
Novotel Warsaw
Warsaw Novotel
Hotel Style:
#14 Family Hotel in Warsaw
#20 Luxury Hotel in Warsaw
#23 Business Hotel in Warsaw
#25 Romantic Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Warszawa Airport staff and other travellers.
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Questions? Get answers from Novotel Warszawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place if you can at all costs”
vaughan_k99, 23 Apr 2017 | Read review
“Avoid rooms on the ground floor - very noisy, especially close to reception”
ValentinVV, 31 Mar 2017 | Read review
“You get noise either from the main road or hotel ventilation on the other side. Maybe a high floor would help”
ViktorS814, 20 Mar 2017 | Read review
“ask for a room at the back but high enough floor no to be on top of the roof extractors of the kitchen...”
laviela, 11 Feb 2017 | Read review
“Just make sure that the window is closed when you get in the room in winter time”
MAVio1, 13 Jan 2017 | Read review
5 of 5