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Mercure Warszawa Centrum

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#17 of 120 Hotels in Warsaw
Certificate of Excellence
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1,475 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Warszawa Centrum
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Showing 751: English reviews
Helsinki, Finland
Reviewed 2 weeks ago

It used to be a standard hotel, conveniently situated in a proximity of central railway station. Now, it is a worn-out place with awful restaurant and rather unpleasant desk service, The only brighter spot was room service, If you are sensitive to the quality of service then avoid at any price-it is really unpleasant experience.

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Helpful?
1Thank asuomi
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Asuomi, First of all, we would like to thank you for taking your time and sharing your experience with us. We regret to learn that your stay did not fully meet your expectations, please allow me to express my sincerest apologies. I would very much appreciate if you could contact the hotel directly at H3385-GR@accor.com and pass to us...

Reviewed 3 weeks ago

We stay for 4 nights for business trip in this hotel is very good location and near the big mall and also central station of train in warzawa city. i just recommend this hotel in capital city of Poland,

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Helpful?
1Thank Demas J
Justyna S, Guest Experience Team at Mercure Warszawa Centrum, responded to this review

Dear Demas! Thank you very much for taking your time and sharing your experience about Mercure Warszawa Centrum Hotel. We are delighted to read that you have truly enjoyed your stay with us. That's totally true that hotel is perfectly located. What more could we want? Everything with walking distance - shopping mall Zlote Tarasy, Centrum Train Station and other...

Antwerp, Belgium
Reviewed 3 weeks ago via mobile

I stayed here 3 nights in November. The place was fully booked with groups. At my floor a big group of teenagers made every night and morning a lot of noise. Going to the breakfast in the morning there was a big group praying just in front of the area in a way you had to pass them in order...

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Helpful?
Thank Annika T
Justyna S, Guest Experience Team at Mercure Warszawa Centrum, responded to this review

Dear Annika, We very much appreciate your opinion regarding your stay at the Mercure Warszawa Centrum Hotel. I am sorry that your stay did not fully meet your expectations; please allow me to express my sincerest apologies. Moreover, I would like to ensure that I already passed on your remarks in order to avoid such a situation in the future....

Reviewed 3 weeks ago via mobile

I was in this hotel for 1 night for a meeting the next day in Warsaw. It has everything you need for a business stay: good location, good WiFi, good breakfast, good service. Staff was helpful fulfilling my 2 only requests: a taxi and an iron. There is a great shopping mall just in front of the hotel.

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Helpful?
Thank gr021748
Justyna S, Guest Experience Team at Mercure Warszawa Centrum, responded to this review

Dear Guest, I am delighted to hear that you thoroughly enjoyed your stay with us here at Mercure Warszawa Centrum Hotel. We are very fortunate to be located in the heart of Warsaw, so I am pleased to hear that you found the location to be prime for all the hottest attractions and business places. Thank you, as well, for...

Hertzliyya Israel
Reviewed 3 weeks ago

We enjoy our stay. The stuff was helpfoul and do his best to make us happy and satisfied. After raised up a problem with was a big mistake we were happy to know how they apologize and solved the problem on the best side.

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Helpful?
1Thank Josefamiad220845yano
Justyna S, Guest Experience Team at Mercure Warszawa Centrum, responded to this review

Dear Guest, Thank you for staying at Mercure Warszawa Centrum Hotel. I am happy to hear that you had a wonderful stay. I am so sorry for the problem you experienced during your stay, unfortunately sometimes it happened. I am glad that our staff fully professionally handled with the situation. I am delighted to hear that you received such wonderful...

Reviewed 3 weeks ago via mobile

Very good hotel. Clean and well equipped. Nice and effective staff. Tasty and reach breakfast. Locating in the heart of Warsaw, just across the street from Zloty Terrace Mall and Palace Kulture, 5 minutes walking from Warsaw Central train station

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Helpful?
1Thank yoava69
Justyna S, Guest Experience Team at Mercure Warszawa Centrum, responded to this review

Dear Yoava69, Thank You so much for sharing your opinion on Tripadvisor community. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to during your stay. It is also great to know that everything from our facilities to guest rooms, to location were to your liking. Every day,...

Brussels, Belgium
Reviewed 5 weeks ago

Very comfortable room, excellent location The ground floor restaurant is quiet nice and could offer a wider range of food. You definetely want to sit at a table in the vicinity of the bar, the others being a little too remote.

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Helpful?
1Thank FGL50
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear FGL50, Thank you very much for taking the time to post a review on TripAdvisor community. I'm glad that you had an enjoyable stay at Mercure Warszawa Centrum Hotel. Thank You so much for pointing our Winestone restaurant service. The restaurant attracts guests by modern style, excellent cuisine, tasty wine and of course professionalism of staff. From just couple...

Netanya, Israel
Reviewed 5 weeks ago

good location in the center of the city ,500 meters from the big mall-golden,the train staion 0.5 k.m near by clean room,good double bed,exellent food and fresh,the service was fine ,the staff was very friendly and help us every day ,they have good caffeteria in the lobby they have exellent cakes

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Helpful?
Thank yigala3
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Yigala3 Thank you for taking the time to share with us your opinion. We are glad that you enjoyed your stay. We really appreciate your very good recommendation! Here at Mercure Warszawa Centrum, we truly value all feedback provided by our guests, as it aids us in ensuring that all of our guests have both an enjoyable and memorable...

Bensheim, Germany
Reviewed 1 November 2016

The hotel is located in the center of the town, short walking to the main railway station. Across the street is shopping center. Coffee & tee in the room, good wi-fi, easy to connect. Reasonable European breakfast (with Polish flavor).

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Helpful?
1Thank Josh8646
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Josh8646, Firstly i would like to say thank you for choosing Mercure Warsawa Centrum Hotel during your stay in capital. Its always nice to receive such a positive feedback. We are grateful for worm words and for good recommendation. One of the main advantages of the hotel is its great location near the Złote Tarasy - shopping center and...

Tell Abib, Tel Aviv, Israel
Reviewed 1 November 2016

good hotel in center Warsaw near train station oposite zloty mall the room was pretty big towels were old breakfast was good so if you want to be in center warsaw pick this hotel the restarsnt in the hotel was very good and there was wine selling

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Helpful?
Thank Chezy C
Justyna S, Guest Experience Team, at Mercure Warszawa Centrum, responded to this review

Dear Chezy C, First of all we would like to thank you for taking your time to post your review on TripAdvisor regarding your last stay in Mercure Warszawa Centrum. I'm happy that we have fulfilled your expectations connected with Winestone restaurant. Since yesterday, the restaurant guests will be able to taste meals from the new menu. New interesting flavours...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment. ... more   less 

Additional Information about Mercure Warszawa Centrum

Address: Ul. Zlota 48/54, Warsaw 00-120, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: ₹ 2,793 - ₹ 7,628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Warszawa Centrum 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Holiday Inn Warsaw Hotel Warsaw
Warsaw Holiday Inn
Hotel Style:
#16 Business Hotel in Warsaw
#16 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#18 Family Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warszawa Centrum staff and other travellers.
32 questions
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Questions? Get answers from Mercure Warszawa Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best advice -avoid !!!”
 of 5 bubbles asuomi, 18 Nov 2016 | Read review
“the best location”
 of 5 bubbles demasj, 16 Nov 2016 | Read review
“higher floors less noise”
 of 5 bubbles yigala3, 2 Nov 2016 | Read review
“The rooms to the back are quieter.”
 of 5 bubbles Josh8646, 1 Nov 2016 | Read review
“choose a room on the upper floors facing the mall Sloty Tarasy. In the rear there is noisy construction work in progress.”
 of 5 bubbles astrogreece, 28 Oct 2016 | Read review
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