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Mercure Warszawa Airport

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#38 of 123 Hotels in Warsaw
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Warszawa Airport
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314 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Reviewed 1 week ago via mobile

Firstly, I have to say the room was fine, just another Mecure room with no character but fit for purpose and clean. My for my issues. No normal coffee in the room, only espresso, no tea either. Room service ordered with a drink and food came but no drink (ok so he went back and got it, so no harm...

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Helpful?
Thank Darren N
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review

Dear Guest, thank you very much for choosing our hotel for your visit to Warsaw. I am sorry that your experience did not meet your expectations. “The Bar story” sounds horrible. Thank you for sharing this unpleasant experience with me. Please allow me to express my sincerest apologies. Despite this dissatisfaction I hope you will be our returning guest and...

Pembury, United Kingdom
Reviewed 10 March 2017

Before I booked here, I read the reviews and saw a lot of complimentary reviews. Let's be real here. This is an airport based hotel, there are no frills. Rooms are very basic, but at least the beds are comfortable. Only water is available from the mini bar, although having drunk both bottles I would avoid them. Both tasted horrible....

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Helpful?
Thank 80Rhino
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your visit to Warsaw. Please accept our apology for the delay in our response. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We will immediately take action to improve service quality, response speed and train our staff toward...

Essen, Germany
Reviewed 9 March 2017

Located some 5 mins by bus shuttle free of charge, the modern hotel offers nice rooms with good bathrooms. Friendly staff, bar and small restaurant. Had a non smoking room on top floor which was really quiet - no aircraft noise that you would expect from a typical Airport hotel.

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Helpful?
Thank felixomat
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review

Dear Guest, Thank you very much for choosing our hotel and for high evaluation. We hope to see you again while in Warsaw. Best regards /Iwona

Ramstein-Miesenbach, Germany
Reviewed 20 February 2017 via mobile

Hotel rather drab on outside but is a very pleasant inside. Nice clean room, good breakfast and very reasonable dinner menu costs. Hotel is a couple of miles from Chopin Airport, approx 20 PLN (£5, €6) ride from Airport. If you hire a car, be aware parking garage ramp is really narrow, and judging by various paint marks is scraped...

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Helpful?
Thank Alan J
Central Poland, Poland
Reviewed 18 February 2017

It was a great time at the Mercure Warszawa Airport hotel. Wonderful people, excellent accomodation quality. I had a business issue to be solved asap. Reception team and a manager helped me to close it on time. Thank you very much!

Review collected in partnership with Accorhotels.com
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Thank 74bartosze
Perth, Australia
Reviewed 12 February 2017

After searching multiple websites such as booking.com and Expedia.com for a number of days we decide to pick the Mercure Warsaw Airport as it was the best value for money. We were not disappointed. The triple room was perfect! The foldout coach was very comfortable. The hotel staff was very proffecional. The the restaurant had lovely food and again the...

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Helpful?
Thank Operaria
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review

Dear Sir, Thank you very much for choosing our hotel for your visit to Warsaw. Thank you for so nice and descriptive comment. We hope to see you again soon. Best regards /Iwona

London, United Kingdom
Reviewed 10 February 2017

Room was rather large, bathroom too. Cleaned bathroom and bedroom. Bed was a bit too soft to my taste, service was ok. Breakfast was ok. It is located about 10-15min drive from the airport. Wifi was really slow and the meals at the restaurant were awful.

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Helpful?
Thank Nyckolson
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review

Dear Mr. Nyckolson, Thank you very much for your stay in our hotel. Thank you for taking the time to tell us about your experience at the Mercure Warszawa Airport hotel. I am sorry that your experience did not meet your expectations. We would like to apologize for the quality of the food. We will work harder to improve it....

Amsterdam, The Netherlands
Reviewed 6 February 2017

I booked for a two nights stay at the hotel. The service was good and the room was OK. I liked the breakfast. What I did not like, was that I stayed two nights and that after I left I was charged a third night! I found this out after I checked my credit card account. I called and e-mailed...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank RobertPeterson
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review

Dear Mr. Peterson, Thank you very much for your comment. I would like to apologize for lack of answer for your email. As you probably remember, that day there were the information in the elevators that we just changed the hotel system with the outlook as well. During the first days of operation on a brand new systems it might...

Auxerre, France
Reviewed 3 January 2017

Review collected in partnership with Accorhotels.com
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1Thank Remy89
Magdalena M, Manager at Mercure Warszawa Airport, responded to this review

Warsaw, Poland
Reviewed 17 December 2016

I stayed there for 1 night. Room was large. There was water in the fridge (but not a mini-bar -- which I prefer to not to have ;-). Bar in the lobby could use slightly better selection of beverages e.g. Metaxa only 5* version ;-( -- this is Mercure -- not Ibis... Bed, they know that some people do not...

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Thank MarcinDrP
Iwona Ś, General Manager at Mercure Warszawa Airport, responded to this review
Google Translation

Szanowny Panie, Raz jeszcze serdecznie dziękujemy za tak cenną opinię o naszym hotelu. Zapraszamy ponownie. Pozdrawiam / Iwona Świtek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Hotel Warszawa Airport is situated in a rapidly developing business part of the city, 5 km from the center of Warsaw and 3 km from Warsaw Chopin Airport and offers a free shuttle bus to the airport. The hotel offers 117 comfortable rooms as well as a restaurant and a bar. There also is a private car park and underground car park. Professional meeting space provides you with everything you need to organize training courses and conferences in the hotel. ... more   less 

Additional Information about Mercure Warszawa Airport

Address: ul. aleja Krakowska 266, Warsaw 02-210, Poland (Formerly Desilva Warszawa Airport)
Region: Poland > Central Poland > Mazovia Province > Warsaw
Price Range: ₹ 2,463 - ₹ 7,649 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Warszawa Airport 3*
Number of rooms: 117
Reservation Options:
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Hotel Style:
#13 Romantic Hotel in Warsaw
#17 Family Hotel in Warsaw
#25 Business Hotel in Warsaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Warszawa Airport staff and other travellers.
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Questions? Get answers from Mercure Warszawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor, quiet”
felixomat, 9 Mar 2017 | Read review
“404 room was great!”
317deniss, 23 Jul 2016 | Read review
“Underground parking is more expensive than the one outside.”
bubblinson, 8 Apr 2016 | Read review
“If you ask for a room on a sixth floor you're definitelly going to be away from the busy street.”
Sascha_NoviSad, 20 Jul 2015 | Read review
“I stayed in 301, that was good - not sure about others.”
nagynorbert, 12 Apr 2015 | Read review
5 of 5