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Mercure Wroclaw Centrum

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Mercure Wroclaw Centrum
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817 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Wroclaw Centrum
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Showing 379: English reviews
Bolton
Reviewed 15 March 2017

The hotel is situated within walking distance or you can hop on the number 11 tram for less than 70p for the town centre. The hotel is modern, rooms have floor to ceiling windows and are large, well decorated and clean. There is plenty choice for breakfast, continual breakfast, plus a small selection of hot food and plenty of fruit....

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Helpful?
1Thank Roland49
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Roland49, Thank you very much for your wonderful opinion. We really appreciate the comment about our staff - it is the best motivation for us to be even better. We are also glad that you were satisfied with the hotel rooms and the breakfast. It will be our pleasure to welcome you again in the future. best regards, Katarzyna...

Glasgow, United Kingdom
Reviewed 12 March 2017 via mobile

I stayed at the hotel mon-fri. The hotel staff are very friendly. The hotel and especially the room were very clean and spacious. I didn't eat dinner at the restaurant but I did have breakfast and there was a good selection. The hotel is very close to the centre and has a lovely view of a cathedral from some of...

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Helpful?
Thank Carol-ann H
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Carol - Ann, Thank you very much for sharing with us such a positive opinion about your stay in Mercure Wroclaw Centrum. We are very pleased that our hotel (staff, room and breakfast) met your expectations. It will be our pleasure to welcome you again in the nearest future! best regards, Katarzyna Guest Relations Manager

Reviewed 15 February 2017 via mobile

The hotel is overall a good place to stay. It's in a great location. The entrance and bar and restaurant area are very smart and modern, pricey compared to the surrounding area but this is expected in a hotel. All staff were very helpful I thought. If you like spending time (other than sleeping) in your hotel room it might...

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Helpful?
1Thank mbr00ky
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you very much for your review. We really value our guests’ feedback and take all reviews into serious consideration - we are very sorry that the hotel room did not meet your expectations. We are here to make our guests’ stay as enjoyable as possible. All of us here are happy that you had the pleasant stay...

Reviewed 14 February 2017

Stayed two nights, on business trip. Great room, excellent staff - highly recommended. Definitely worth the money. Will come back in three weeks and stay here again. Breakfast was very good, great choice, very good coffee :-)

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Thank Srecko S
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you very, very much for your review. We are delighted that we made your stay enjoyable. Also, we appreciate your feedback about the breakfast - we have shared it with our Chef. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay as pleasant as...

Newcastle upon Tyne, United Kingdom
Reviewed 14 February 2017 via mobile

There was 18 of us in total and we stayed for 3 nights at a total cost of around £80 each. The hotel is nice and modern and it's in a great location (5min walk to main square). The drinks in the bar are over priced at 16 Zloty for a large beer when you consider we were paying as...

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Helpful?
Thank Steve T
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Steve, thank you so much for your kind review about our hotel. We’re pleased that you and your friends had the good time and we do hope to see you again one day in the future. Wishing you all the best! Katarzyna Guest Relations Manager

Reviewed 2 February 2017 via mobile

Really nice hotel, contemporary style. Lovely staff. Great food. Great wine selection - slightly more expensive than elsewhere (and by that I mean approx €4 for a 'normal' - alternative size is small - glass as opposed to maybe €3 elsewhere) but personally I think worth it for the surroundings. Decent sized rooms with modern bathrooms. By no means dated...

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Helpful?
Thank MaryB5335
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Madam, thank you very much for sharing with us your opinion about our hotel. It really makes us happy to know that our guest was satisfied with the stay in Mercure Wrocław Centrum. We are glad that you enjoyed our interiors, staff, restaurant offer and location. We hope you will visit us in the near future! Thank you once...

London, United Kingdom
Reviewed 2 February 2017

I stayed here for two nights. The rooms were clean and the staff were friendly. I ordered room service and had a burger which sadly was not good i could not eat it. The french fries were nice though. Breakfast was alright, a typical hotel breakfast. Was good location about 8 minutes walk to the center

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Thank Anna D
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Madam, thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with the hotel room and with our staff. We are very sorry that one of the meals served in our restaurant did not meet your expectations, but your feedback is very important...

Katowice, Poland
Reviewed 31 January 2017

Stayed there for an entire week and I'm very pleased. It's a nice and comfortable hotel adjacent to a mall and a short walk from the Old Town. It's quite busy so sometimes you might not be able to find a place in the bar. Tiny free parking (if you're lucky - I was) in front of the hotel (probably...

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Thank tmsglc
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you very much for taking your time and writing that review. It is very nice to read that you were satisfied with your stay in Mercure Wrocław Centrum. We also would like to apologize for this situation with maid that you mentioned about. We look forward to welcoming you again at our hotel and we will do...

France
Reviewed 29 January 2017 via mobile

Room and hotel was nice and ok Erich is, I must confess, the most important. However restaurant is not that good. Employee from restaurant is not flexible. I asked for salad instead of vegetable and no way possible. Don't ask me why. Second point was the parking. Ticket has to be paid and once you use the ticket it is...

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Helpful?
Thank Rabih K
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Sir, thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. We are very glad that you were satisfied with the hotel room. We are also very sorry for the inconveniences you mentioned about. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Reviewed 28 January 2017 via mobile

Very nice hotel;very clean.The staff is excellent.Aleksandra was brilliant with us,she gave us absolutely good service. We recomend her.we are happy with everything and we recomend Aleksandra for everybody wanting good service. James &family...manchester uk

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Thank James K
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Sir, thank you very much for writing the review - we really appreciate all positive comments, especially we are glad that you were satisfied with our staff and services. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services. We look...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
151 Tastefully decorated and comfortable rooms. The Mercure Wroclaw Centrum is located in the heart of the historical city of Wroclaw, one of the most attractive towns in Poland. It takes only a few minutes to reach local institutions, commercial centres, and the main railway and bus station. Major attractions such as the Panorama of Raclawice, the Old Town, the Market Square and Tum Island are only short walk from the hotel. The hotel offers a WINESTONE Restaurant and advanced conference facilities. ... more   less 

Additional Information about Mercure Wroclaw Centrum

Address: pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: ₹ 4,117 - ₹ 7,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wroclaw Centrum 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Mercure Panorama Hotel Wroclaw
Mercure Hotel Wroclaw
Mercure Hotel Panorama
Hotel Style:
#1 Family Hotel in Wroclaw
#3 Romantic Hotel in Wroclaw
#4 Luxury Hotel in Wroclaw
#7 Business Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wroclaw Centrum staff and other travellers.
9 questions
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Glasgow, United Kingdom
over a year ago
warrington
9 days ago
IRELAND
Long Beach, New York

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Questions? Get answers from Mercure Wroclaw Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check how far is your room from the lift before booking.”
kamilszoma84, 20 Apr 2017 | Read review
“we had 4 separate bedrooms, there was no outside noise ( we were on the 2nd and 3rd floor). did not hear any internal noise either.”
Roland49, 15 Mar 2017 | Read review
“Regardless of being in front of a bus stop, and next to a shopping Mall, there was hardly any noise - stayed mid section of the south side”
, 14 Feb 2017 | Read review
“The rooms facing the Church are very quiet.”
Jeniffer72, 9 Jan 2017 | Read review
“breakfast is quite expensive but you can ask at reception if they have any breakfast vouchers which basically halves the cost.”
F7264KZchrisb, 20 Dec 2016 | Read review
5 of 5