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Mercure Wroclaw Centrum

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Mercure Wroclaw Centrum
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798 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed 1 week ago via mobile

The hotel is overall a good place to stay. It's in a great location. The entrance and bar and restaurant area are very smart and modern, pricey compared to the surrounding area but this is expected in a hotel. All staff were very helpful I thought. If you like spending time (other than sleeping) in your hotel room it might...

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Helpful?
Thank mbr00ky
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you very much for your review. We really value our guests’ feedback and take all reviews into serious consideration - we are very sorry that the hotel room did not meet your expectations. We are here to make our guests’ stay as enjoyable as possible. All of us here are happy that you had the pleasant stay...

Reviewed 1 week ago

Stayed two nights, on business trip. Great room, excellent staff - highly recommended. Definitely worth the money. Will come back in three weeks and stay here again. Breakfast was very good, great choice, very good coffee :-)

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Helpful?
Thank Srecko S
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you very, very much for your review. We are delighted that we made your stay enjoyable. Also, we appreciate your feedback about the breakfast - we have shared it with our Chef. We look forward to welcoming you again at Mercure Wroclaw Centrum and we will do our best to make your next stay as pleasant as...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

There was 18 of us in total and we stayed for 3 nights at a total cost of around £80 each. The hotel is nice and modern and it's in a great location (5min walk to main square). The drinks in the bar are over priced at 16 Zloty for a large beer when you consider we were paying as...

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Helpful?
Thank Steve T
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Steve, thank you so much for your kind review about our hotel. We’re pleased that you and your friends had the good time and we do hope to see you again one day in the future. Wishing you all the best! Katarzyna Guest Relations Manager

Reviewed 2 weeks ago via mobile

Really nice hotel, contemporary style. Lovely staff. Great food. Great wine selection - slightly more expensive than elsewhere (and by that I mean approx €4 for a 'normal' - alternative size is small - glass as opposed to maybe €3 elsewhere) but personally I think worth it for the surroundings. Decent sized rooms with modern bathrooms. By no means dated...

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Helpful?
Thank MaryB5335
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Madam, thank you very much for sharing with us your opinion about our hotel. It really makes us happy to know that our guest was satisfied with the stay in Mercure Wrocław Centrum. We are glad that you enjoyed our interiors, staff, restaurant offer and location. We hope you will visit us in the near future! Thank you once...

London, United Kingdom
Reviewed 2 weeks ago

I stayed here for two nights. The rooms were clean and the staff were friendly. I ordered room service and had a burger which sadly was not good i could not eat it. The french fries were nice though. Breakfast was alright, a typical hotel breakfast. Was good location about 8 minutes walk to the center

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Helpful?
Thank Anna D
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Madam, thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. It is great to know that you were satisfied with the hotel room and with our staff. We are very sorry that one of the meals served in our restaurant did not meet your expectations, but your feedback is very important...

Katowice, Poland
Reviewed 3 weeks ago

Stayed there for an entire week and I'm very pleased. It's a nice and comfortable hotel adjacent to a mall and a short walk from the Old Town. It's quite busy so sometimes you might not be able to find a place in the bar. Tiny free parking (if you're lucky - I was) in front of the hotel (probably...

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Helpful?
Thank tmsglc
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Guest, Thank you very much for taking your time and writing that review. It is very nice to read that you were satisfied with your stay in Mercure Wrocław Centrum. We also would like to apologize for this situation with maid that you mentioned about. We look forward to welcoming you again at our hotel and we will do...

France
Reviewed 3 weeks ago via mobile

Room and hotel was nice and ok Erich is, I must confess, the most important. However restaurant is not that good. Employee from restaurant is not flexible. I asked for salad instead of vegetable and no way possible. Don't ask me why. Second point was the parking. Ticket has to be paid and once you use the ticket it is...

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Helpful?
Thank Rabih K
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Sir, thank you very much for sharing with us your opinion about your stay in Mercure Wrocław Centrum. We are very glad that you were satisfied with the hotel room. We are also very sorry for the inconveniences you mentioned about. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Reviewed 3 weeks ago via mobile

Very nice hotel;very clean.The staff is excellent.Aleksandra was brilliant with us,she gave us absolutely good service. We recomend her.we are happy with everything and we recomend Aleksandra for everybody wanting good service. James &family...manchester uk

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Helpful?
Thank James K
MercureWC, Kierownik ds. gości at Mercure Wroclaw Centrum, responded to this review

Dear Sir, thank you very much for writing the review - we really appreciate all positive comments, especially we are glad that you were satisfied with our staff and services. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to continuously improve the quality of our services. We look...

Newcastle, Australia
Reviewed 18 January 2017

Good Hotel. Well located. An easy navigated though longish walk from Wrocalw Glowny or adjacent Bus Station.A short walk to Old Town and all it offers. Many good nearby restaurants. Adjoins a medium sized mall with supermarket and both other shopping and dining options. Cannot recall name of person who check us in though wish I could as this young...

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Helpful?
Thank 2themacs
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to write a review. We appreciate all your positive comments regarding your stay at the Mercure Wroclaw Centrum and we are very glad that you were satisfied with our product and services. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement...

Winchester, United Kingdom
Reviewed 17 January 2017

The hotel is great and the well placed. Very good breakfast. Unfortunately the lack of internet in all floors except the lobby make it difficult for business visit. The issue has been raised for a while but so far nothing has been done. Surely, if you don't mind the lack off connection, go for it and you will not be...

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Helpful?
Thank Tito4200
MercureWC, Guest Relations Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to tell us about your experience at Mercure Wroclaw Centrum. Please allow me to express my sincerest apologies because of the inconveniences regarding Internet connection. It was temporary situation – Wi-Fi connection is available in the whole building. Please rest assured that we are taking the appropriate measures to address the problem...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
151 Tastefully decorated and comfortable rooms. The Mercure Wroclaw Centrum is located in the heart of the historical city of Wroclaw, one of the most attractive towns in Poland. It takes only a few minutes to reach local institutions, commercial centres, and the main railway and bus station. Major attractions such as the Panorama of Raclawice, the Old Town, the Market Square and Tum Island are only short walk from the hotel. The hotel offers a WINESTONE Restaurant and advanced conference facilities. ... more   less 

Additional Information about Mercure Wroclaw Centrum

Address: pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: ₹ 3,690 - ₹ 6,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wroclaw Centrum 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Mercure Panorama Hotel Wroclaw
Mercure Hotel Wroclaw
Mercure Hotel Panorama
Hotel Style:
#1 Family Hotel in Wroclaw
#3 Romantic Hotel in Wroclaw
#4 Luxury Hotel in Wroclaw
#7 Business Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wroclaw Centrum staff and other travellers.
6 questions
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Glasgow, United Kingdom
over a year ago
IRELAND
3 months ago
11 months ago

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Questions? Get answers from Mercure Wroclaw Centrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Regardless of being in front of a bus stop, and next to a shopping Mall, there was hardly any noise - stayed mid section of the south side”
 of 5 bubbles , 14 Feb 2017 | Read review
“The rooms facing the Church are very quiet.”
 of 5 bubbles Jeniffer72, 9 Jan 2017 | Read review
“breakfast is quite expensive but you can ask at reception if they have any breakfast vouchers which basically halves the cost.”
 of 5 bubbles F7264KZchrisb, 20 Dec 2016 | Read review
“if you can book a privilage room....no real difference between normal and deluxe so don't bother”
 of 5 bubbles lgattridge, 15 Nov 2016 | Read review
“The higher up you go the better the view!”
 of 5 bubbles suer771, 14 Aug 2016 | Read review
5 of 5