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Sofitel Wroclaw Old Town

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#12 of 73 Hotels in Wroclaw
Certificate of Excellence
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Sofitel Wroclaw Old Town
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1,216 Reviews from our TripAdvisor Community

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Showing 744: English reviews
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Vienna, Austria
Reviewed yesterday NEW

Although on a business-trip this hotel perfectly fits to relax after business is done. Reception-personnel is explicit friendly and the hotel breathes the atmosphere of luxury. The only critic I have: WLAN is a little bit slow, although contrary to many other 5-star hotels my laptop showed my 5 bars even at the most distant corner of the room.

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Helpful?
Thank AngeloTroedhan
London, United Kingdom
Reviewed 6 days ago NEW

We have planned a short trip to Wroclaw but didn’t know where to stay therefore we didn’t want to commit to one hotel as this trip was purposely planned to relax and committing to one hotel could have abolish our trip if we have receive horrible service or the place wasn’t enjoyable. Our first hotel that we have stayed was...

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Helpful?
Thank kamilszoma84
Sofitel Wroclaw O, Guest Relations Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Kamil, I would like to thank you very much for sharing your comments with us regarding your recent stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback, especially about Ms. Patrycja Benko. She is a true asset to our hotel. I will share your comments with our team. I am sure that...

Frankfurt, Germany
Reviewed 1 week ago

I´ve been to this amazing hotel with my two daughters. We only stayed for a night, but whenever we come back to the city, we will definitely book our rooms at Sofitel. We had the best service, food and luxury at this hotel. The stuff was really friendly and helpful with planning our sightseeing trip through Wroclaw. The hotel is...

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Helpful?
Thank lila9189
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Lila9189, Many thanks for sharing your comments following your recent stay at Sofitel Wroclaw Old Town! I am glad to read that you enjoyed your experience with us and especially thanks to Patrycja! She is a true asset to our hotel! I will share your comments with our team. I am sure that this feedback will serve as an...

Norfolk, United Kingdom
Reviewed 1 week ago

Sofitel is in such a great location, just a few metres walk to the old Town. The staff are very attentive and nothing is too much trouble. The room was very clean and bed extremely comfy, free mini bar included in very reasonably priced upgrade. Would recommend without a doubt

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Thank Deeborose
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Deeborose, Thank you so much for sharing your feedback regarding your recent stay at Sofitel Wroclaw Old Town! I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and we...

Madrid, España
Reviewed 2 weeks ago via mobile

This hotel is a fantastic five stars choice, with good service and a great quality/cost balance, in Wroclaw. Although it is really good, it is not the typical "five stars mega-luxury hotel" But considering the price and the fantastic location, I can only recommend it if you plan to spend some days in Wroclaw.

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Helpful?
Thank JIDC2013
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear JIDC2013, Thank you very much for sharing your feedback regarding your recent stay at Sofitel Wroclaw Old Town! We do hope we will have the opportunity to welcome you back in the near future. Best Regards, Lucile Rannou Sofitel Wroclaw Old town

Boston, MA
Reviewed 2 weeks ago via mobile

Nice hotel. Right in the heart of old town. Beautiful surroundings. Rooms are starting to get a bit worn - but are still a very high quality and just need a bit of sprucing up. Front desk staff and housekeeping are exceptional. Overall a wonderful place to stay.

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Helpful?
Thank bassdad
Sofitel Wroclaw O, Guest Relations Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Bassdad, Thank you so much for sharing your feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Best Regards, Lucile Rannou Sofitel Wroclaw Old town

Meppel, The Netherlands
Reviewed 3 weeks ago

For all those visitors who like to read detailed reviews about this hotel written by me, I suggest you go abdel search for my other reviews of this hotel. Since I've bin to this hotel already several times, I've already written more then 1 review.

Review collected in partnership with this hotel
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Helpful?
Thank Pedro K
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Pedro K., Thank you very much for taking the time to share your comments regarding your recent experience at Sofitel Wroclaw Old Town. I actually cannot find your previous comments so if you would like to share further details with me, please do not hesitate to contact me at h5345-gr1@sofitel.com. I would be happy to hear your feedback with...

Reviewed 3 weeks ago via mobile

Nothing really special. Rooms basic hotel room with the feel of a 1990s trust house forte. Bar food and drink expensive for Poland but quality is good. Main positive is great location in heart of the old town.

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Helpful?
Thank Debbie W
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Debbie W, Thank you for taking the time to tell us about your experience at Sofitel Wroclaw Old town. We appreciate you sharing your comments and we hope we will have the opportunity to welcome you back in the near future. Kindest Regards, Lucile Rannou Guest Relations Sofitel Wroclaw Old town

Mount Kisco, New York
Reviewed 3 weeks ago

I had the opportunity to stay several times, and beyond the service, accommodations and food that are quite good; did experienced a health emergency and the prompt action of the staff saved my life, had to stay a few weeks after surgery for recuperation and the care and attention of the staff was outstanding.

Review collected in partnership with this hotel
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Helpful?
Thank leonidasv834
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Mr. Valle, Thank you very much for sharing your experience about your stay at Sofitel Wroclaw Old town. We hope you are doing well and we are looking forward to welcoming you soon! Best Regards, Lucile Rannou Guest Relations Sofitel Wroclaw Old town

Oxford, United Kingdom
Reviewed 4 weeks ago via mobile

Let’s start with positive points of this hotel: location is amazing, staff are always very helpful & freindly and we were upgraded from a superior to luxury room which was very nice. Overall we are happy to have stayed at this hotel (again) & we will probably going to use this hotel again but we have had a few issues:...

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Helpful?
Thank ShuHOX
Sofitel Wroclaw O, Guest Relations Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Mr. Hayama, I would like to thank you very much for sharing your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback, especially regarding our location and our Ambassadors. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ideal for business or leisure, Sofitel Wroclaw Old Town is located in the heart of Old Town - the city's cultural, social and business epicenter - just minutes from the famous Market Square and Hala Ludowa exhibit/concert hall. The impressive glass-roofatrium is an excellent example of contemporary Polish architecture, blending sleek design with noble materials. The world-class facilities include 10 fully equipped meeting rooms, a luxurious spa, a gourmet restaurant, and spacious guest rooms & suites. ... more   less 

Additional Information about Sofitel Wroclaw Old Town

Address: ul. Swietego Mikolaja 67, Wroclaw 50-127, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: ₹ 5,171 - ₹ 9,050 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wroclaw Old Town 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Sofitel Wroclaw Hotel Wroclaw
Wroclaw Sofitel
Accor Wroclaw
Hotel Style:
#2 Romantic Hotel in Wroclaw
#3 Spa Hotel in Wroclaw
#4 Family Hotel in Wroclaw
#4 Business Hotel in Wroclaw
#7 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Wroclaw Old Town staff and other travellers.
8 questions
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Buffalo, New York
5 months ago
Southern Wales, United Kingdom
2 months ago
Seattle, Washington
Alpine, California
10 months ago

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Questions? Get answers from Sofitel Wroclaw Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for smoke free floor and away from foyer”
Bazmanpearce, 13 Mar 2017 | Read review
“Do not choose the rooms facing the Lobby”
YapJunGuan, 24 Feb 2017 | Read review
“Best views from outside rooms. Inside rooms have an atrium view.”
timpaws, 18 Feb 2017 | Read review
“We were in 524, it and 525 are the end of a corridor, so no people passing outside.”
Drumcovitt, 15 Dec 2016 | Read review
“seems that i always get the Kielbasnicza street junior suite, its great for smokers :)”
mgospodarek, 9 Dec 2016 | Read review
5 of 5