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09/04/2017 10/04/2017
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    Mercure Kasprowy Zakopane

    Szymaszkowa St. bn, Zakopane 34-500, Poland
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$ 11 US$ 76*US$ 65*View Deal
    US$ 76*US$ 65*View Deal
    US$ 76*US$ 65*View Deal
    Traveller (271)
    Room & Suite (90)
    Dining (42)
    Overview

    • Excellent35%
    • Very good39%
    • Average16%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “ski lift” (13 reviews)
    “large pool” (4 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
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    All reviews tatra mountains ski lift large pool family skiing trip mountain air thermal swimming pool direct shuttle late lunch service bus hotel lobby fitness center large hotel chair lift kids room winter holiday renovation taxi skiers upgrades rope
    Reviewed 3 days ago

    The crew was tired and no time to assist me. They were waiting for a big group of doctors and did noy care my stay at all. Was waiting 20 minutes to check out because the persone took cofeebrake during my chesck out! It was...More

    Helpful?
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane

    Dear guest, thank you for your feedback and for taking the time to review the hotel on TripAdvisor. This is of great value to us and it is appreciated. We will do every effort to improve the quality of our service. I am truly sorry...More

    Reviewed 1 week ago

    We decided to book a hotel next to the slopes and had recommendation for the Mercure. We were two adults and two children aged 15 and 9. The hotel is very well placed and has a ski hire shop at reasonable rates. The bar and...More

    Helpful?
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane

    Dear Guest, Thank you for your charming review. It was a pleasure to have you staying with us and I am delighted to read that you were comfortable, enjoyed your stay and look forward to returning to the hotel in the future. I hope to...More

    Reviewed 1 week ago

    With the exception of the front desk staff., the staff were absolutely horrible. Extremely rude. Food was disgusting. Great location for slopes but do not rent ski equipment at hotel, cheaper at slopes.More

    Review collected in partnership with this hotel
    Helpful?
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane

    Dear guest, I thank you for your feedback and for taking the time to review the hotel on TripAdvisor. This is of great value to us and it is appreciated. We will do every effort to improve the quality of our service. I am truly...More

    Reviewed 2 weeks ago

    Although Poland is not the best place for a vegan, the restaurant had ravishingly good mushroom soup. It took a long time to check in, but the room was comfortable, it is literally 100 feet from the ski slopes, and you can store your skis...More

    Helpful?
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane

    Dear Bruce, Thank you for your review. I am happy to read that you had such an enjoyable stay at Mercure Kasprowy Hotel and I very much hope to welcome you back in the near future. Thank you for choosing to stay with us. Warm...

    Reviewed 2 weeks ago

    This is the second time we have stayed here, and find the hotel very nice. It has undergone some refurbishment since last year which includes the main foyer as well as some if not all the bedrooms. It is very convenietly located next to the...More

    Review collected in partnership with this hotel
    Helpful?
    Response from MercureZakopane, Dyrektor generalny at Mercure Kasprowy Zakopane

    Dear Kathy, Thank you for your glowing review. I am delighted that you had such an enjoyable stay at Mercure Kasprowy Hotel. It was our pleasure to have you staying with us and I very much hope to welcome you back in the near future....

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (271)
    Room & Suite (90)
    Dining (42)
    Pool & Beach (6)
    Nearby
    Nearby Restaurants
    Bar Mleczny
    149 reviews
    1.28 km away
    Strh Cafe & Gallery
    122 reviews
    1.31 km away
    Restauracja Halka Zakopane
    128 reviews
    1.36 km away
    Gazdowo Kuznia
    431 reviews
    1.27 km away
    Nearby Attractions
    Cmentarz Zasluzonych na Peksowym Brzyzku
    267 reviews
    1.16 km away
    Gubalowka
    1,037 reviews
    1.34 km away
    Krupowki Street
    1,401 reviews
    1.42 km away
    Shrine of Our Lady of Fatima
    85 reviews
    1.24 km away
    Questions & AnswersAsk a question
    byron0
    How much is breakfast and how much is dinner?
    16 March 2017|
    Answer Show all 6 answers
    Response from MercureZakopane | Property representative |
    Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
    1
    Vote
    Google Translation
    leneme
    HI, Can i go up GUBALOWKA HILL with SKI chairlift from Szymoszkowa and down hill with the gravitational slides ? IS the ski chairlift and slides in operation on 8-10 MAY/2017 (begining of SPRING) ? thank you!
    26 September 2016|
    Answer Show all 3 answers
    Response from CYMR0 | Reviewed this property |
    The chairlift next to Hotel Mercure Kasprowy (taking you up Gabalowka) does operate in the summer months.
    1
    Vote
    Edyta A
    Jak daleko jest ten hotel od centrum/ Krupówek? Czy można się przejść na piechotę?
    28 March 2016|
    Answer
    Response from agnieszka a | Reviewed this property |
    Do centrum jest 15 minut spacerkiem , takze jesli panstwo chca sobie zrobic krotki spacer to jak najbardziej .
    1
    Vote
    Room Tips
    "We had one of the newly decorated rooms, which also included the bathrooms. All very smart. My only critism..."
    Kathy J, 15 days agoRead review
    "bedrooms were nice and warm"
    a064, 26 days agoRead review
    "rooms are looking a bit tired now"
    Linda Ellison D, 29 days agoRead review
    "Wifi ok at times but bring sub& ask for extra pillows ASAP or they're gone but"
    Exmonboy, 1 month agoRead review
    "Needs to be ready on check in and maybe better house keeping"
    Sievey75, 1 month agoRead review
    "Balcony and Tatra view"
    Jasperyido, 1 month agoRead review
    "Make sure your room is ready for occupation at 2pm as per booking reservation with hotel. Ask for a room..."
    Brent C, 1 month agoRead review
    "Ask for view on Tatra mountains"
    DocNotes, 1 month agoRead review
    "One thing that i would change in the bathroom of the hotel room is the way the shower is. I felt like when i..."
    Kathryn P, 1 month agoRead review
    "Very comfortable, warm and cosy, excellent views."
    mjmajella, 1 month agoRead review
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