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Crocus Hotel

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Traveller (82)
Room & Suite (24)
Dining (7)
Overview
  • Excellent61%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
25 Jul 2017
“Excellent location, spacious clean apartments, superb coffee”
30 Jun 2017
“Just ok”
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (152)
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1 - 5 of 40 reviews
Reviewed 25 July 2017

The location is top - you can see the train station though the window, however, you never hear the train leaving or arriving. There is a small supermarket just round the corner as well as eating places (cafeterias, restaurants). We had an apartment on the...More

Thank specas
Response from Ewa J, Dział Sprzedaży i Marketingu at Crocus HotelResponded 17 August 2017

Thank you for writing the opinion about stay. We are glad that you spent nice time in our hotel . We welcome You in Hotel Crocus next time. Hotel Crocus****

Reviewed 30 June 2017 via mobile

For a 4 star hotel and €160 a night this was disappointing. Our room had no toiletries at all, the kids are supposed to get a treat at checkin, mine were standing next to me but never got anything. Before heading out to explore The...More

Thank LW13_13
Response from Ewa J, Dział Sprzedaży i Marketingu at Crocus HotelResponded 19 July 2017

Thank you for a review of Crocus hotel. We do value all feedback from our guests, both positive and negative. We are looking forward to welcoming you back to our property. Hotel Crocus****

Reviewed 15 December 2016

Booked Apartament hoping for great state and service. Good size room. But after checking in we have found out that there is a lot of food bits in the sofa after other guests.... We have reported the issiue hoping will be cleaned after coming back...More

Thank listopaad2016
Response from Ewa J, Sale & Marketing at Crocus HotelResponded 28 December 2016

Thank you for a review of Crocus hotel. We do value all feedback from our guests, both positive and negative. Thank you, once again, for your comments and we are looking forward to welcoming you back to our property. Hotel Crocus****

Reviewed 22 September 2016 via mobile

We stayed for one night at hotel Crocus when we visited Zakopane. It is a fresh, nice hotel at main road. The staff was super, helpful and serviceminded. The room was quite large with view towards the Tartasmountains. The bed was ok, breakfast and wifi...More

Thank Sonny A
Response from Ewa J, Dział Sprzedaży i Marketingu at Crocus HotelResponded 26 September 2016

Thank you for writing the opinion about stay. We are glad that you appreciated our service. We welcome You in Hotel Crocus next time. Hotel Crocus****

Reviewed 20 September 2016 via mobile

I have recently returned from Poland on a walking holiday. I stayed at the Crocus Hotel in Zakopane which was delightful. The rooms were spacious and the bathroom was clean. The spa was excellent as was a massage which cost only 80 Zlotys ( £16...More

Thank Susan S
Response from Ewa J, Dział Sprzedaży i Marketingu at Crocus HotelResponded 26 September 2016

Ms Susan thank you for taking your time to write a few words about stay in Hotel Crocus. We welcom you in our hotel next time. Hotel Crocus****

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Airport Transportation
Business Centre with Internet Access
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 97 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Zakopane
#8 Spa Hotel in Zakopane
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Zakopane
#8 Spa Hotel in Zakopane
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (24)
Dining (7)
Pool & Beach (4)
Questions & Answers
Ask a question
Susan C
31 May 2016|
AnswerShow all 2 answers
Response from Meercat_chipmunk | Reviewed this property |
Sorry, I should have added that there is also a ramp to get into the hotel, so it's disability enabled.
0
Votes
Susan C
31 May 2016|
Answer
Response from Ewa J | Property representative |
Hello, Ms Susan we can reserve for You room on the first floor. We have stairs but in our hotel we have lift. And yes You can use wheelchair access. Ms Susan do You have reservation in our hotel? Best regards Hotel Crocus****
0
Votes
Google Translation
Room Tips
"We had the Domek which is great for a group or family."
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"there is a stream at the back - we stayed near this and liked the sounds it made - very relaxing"
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"Try not to have a room near the lift and stairs. The quite beautiful marble staircase around the lift is an..."
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"I would suggest very convenient and comfort suite located on the first floor."
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