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Hotel Diament Ustron

ul. Zdrojowa 3, Ustron 43-450, Poland
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (47)
Room & Suite (28)
Dining (10)
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09/04/2017 10/04/2017
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    Overview

    • Excellent30%
    • Very good37%
    • Average17%
    • Poor5%
    • Terrible9%
    25 Jan 2016
    “Bussines trip and training”
    3 Sep 2015
    “Very disappointing experience.”
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    3 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    200
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    Reviewed 26 January 2016

    The hotel is divided into two parts 3 and 4 star. I was out in Part 4 Star but I must say that the rooms are very small, come furnished in accordance with the standard, in two people do not feel comfortable. The rooms have...More

    Helpful?
    Response from Adam K, Dyrektor generalny at Hotel Diament Ustron

    Dear Mr. Wojciech, I would like to thank you for using the offer of The Diament Hotel in Ustroń, as well as for reporting to us your comments about your stay in our hotel and its hospitality. Thank you for your opinion regarding meals served...More

    Reviewed 3 September 2015

    I very rarely give that low score but here's why. I contacted the "marketing team" about group reservation for 50 people. I was promised a reply within the same day or the next. I called again to check the next day as I didn't receive...More

    Helpful?
    Response from Anna M, Kierownik ds. PR at Hotel Diament Ustron

    Dear Madam, thank you for your e-mail with feedback and submitted comments on the communication with our Sales Department. However, please note, that we have not identify in our system any contact or comments from you. You are cordially invited to a direct contact with...More

    Reviewed 9 August 2015

    Pluses: + great location, beautiful views (4th floor of 3*part) + big room with nice design, well equiped + cooked food - food that was made by chef was nice + opportunities to spend time in hotel - many options you can chose (xbox, darts,...More

    Helpful?
    Response from Anna M, Kierownik ds. PR at Hotel Diament Ustron

    Dear Madam, Thank you very much for leaving comments on your stay at the Hotel Diament Ustroń. I am very glad that you appreciated our location, amenities of our rooms, served food and an additional attraction for our guests. We sincerely apologize for an inappropriate...More

    Reviewed 28 July 2015

    Going back to this hotel, been before in 2012 and all was perfect, been other places in Poland since. This location is so beautiful, staff were polite and attentive, food excellent, swimming pool and sauna included in price, no faults would recommend to all.

    Helpful?
    Reviewed 10 January 2015 via mobile

    Sound isolation is rubbish Bar serve you drinks like bar from early 90" in Poland Food area to small for that numbers of guests I will it come back. They advertise big hotel with pool And it's to many rooms for just one pool. If...More

    Helpful?
    Response from Anna M, Kierownik ds. PR at Hotel Diament Ustron

    Dear Guest, Thank you for your feedback. We are sorry to hear that we could not fulfill your expectations. Your review is appreciated and brings valid points to our attention. We kindly hope you will give us a chance to convince you about that fact....

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (47)
    Room & Suite (28)
    Dining (10)
    Pool & Beach (9)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    jozik1601
    Co z wyżywieniem? Czy śniadania i obiadokolacje w cenie, czy dokupić i jaki ostateczny koszt? Czy parking też w cenie?
    22 March 2017|
    Answer
    Response from Adam K | Property representative |
    Witam, Panie Józefie serdecznie zapraszamy na naszą witrynę internetową, gdzie w zakładce pakiety można uzyskać wszystkich niezbędnych informacji dotyczących naszego hotelu. Zapraszam również do kontaktu telefonicznego z... More
    0
    Votes
    Google Translation
    aga b
    Planuję wyjazd do tego hotelu ..mam pytanie czy sa jakies wieczorki taneczne tak jak w wildze ?
    19 December 2016|
    Answer Show all 2 answers
    Response from Adam K | Property representative |
    Witam, Pani Agnieszko jest nam bardzo miło, że planuje Pani pobyt w naszym Hotelu. Jako Hotel organizujemy dla naszych gości specjalne atrakcje i podczas pakietów specjalnych takich jak: Święta i Sylwester, Majówka, Ferie... More
    0
    Votes
    Google Translation
    Room Tips
    "The higher the floor - so picturesque view from the window ))"
    Garpusha, over a year agoRead review
    "If you want a family room you will get a large room with a smaller room adjacent with a smaller bed, it looks..."
    Omar K, over a year agoRead review
    "Ask for a mountain view"
    MarketHarboroughJan, over a year agoRead review
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