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andel’s by Vienna House Cracow

Expedia.comUS$ 146*
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#20 of 258 Hotels in Krakow
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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andel’s by Vienna House Cracow
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1,736 Reviews from our TripAdvisor Community

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Showing 1,243: English reviews
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Reviewed today NEW

Loved Krakow and loved this hotel. Charming people, spotless public areas and bedrooms and well positioned, very close to Krakow Glowny railway station, and not far from the beautiful main square. The buffet breakfast was plentiful, fresh and superb. My only complaint was the unexpected concert in the square by the hotel on our last night there. We were on...

Thank NorwichSteve
Liverpool, United Kingdom
Reviewed 5 days ago NEW

Loved Kraków spotless place,hotel was excellent staff lovely very friendly and helpful beds a little small though,excellent breakfast,was little bit expensive but in a great spot very central for the square and old town

Thank karenP8365LZ
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you for taking your time to post a review on TripAdvisor. Thank you for enumerating our location and friendly staff and I am pleased to hear you enjoyed the breakfast which is perfect to start a day. Andel's has one of the best location allowing easy access to all what Krakow has to offer. Hope, that we...

Reviewed 5 days ago NEWvia mobile

First class service, outstanding reception. Location central for shopping and old town. Modern hotel, don't buy gin and tonic otherwise perfect. Excellent restaurant nearby Leonardo opposite National theatre.

Thank David C
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear David, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review. I am so glad that you liked our modern design hotel in an excellent location. Thank you also for highlighting our service and especially reception staff. We are all looking forward to welcoming you back soon. Sincerely, Joanna Domańska Operations...

Manchester, United Kingdom
Reviewed 6 days ago NEWvia mobile

A fantastic hotel. Next to a large shopping centre and a few minutes walk into the main old town. Hotel was very warm and staff very helpful in arranging trips and taxis. Fabulous comfortable rooms. And very clean. Very large dining room with huge choice for buffet breakfast. All in all a perfect spot to stay. Was very cold and...

Thank cloughie16
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you so much for this outstanding feedback. We are thrilled you had such a fabulous time with us. We do appreciate your warm words and we are more then happy that you are satisfied because of the location, comfortable room, breakfast variety and our helpful team. Please be assured that the whole andel's team would love to...

Ra'anana, Israel
Reviewed 6 days ago NEW

perfect location. a few minutes from the Rinek (main square), 3 minutes to the central train station, facing a beautiful quite square (street on the other side). modern, clean, good service, friendly and helpful staff and an excellent buffet for breakfast for a fair price. all you need in a turistic city.

Thank chana y
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Chana, Thank you for staying at andel's by Vienna House Cracow and for sharing your experiences with us on TripAdvisor. We are proud that you enjoyed your stay and our location which is the most convenient in Cracow! We are so happy we were able to fulfill your expectations and that you liked our modern rooms, tasty buffet breakfast...

Rugby, United Kingdom
Reviewed 1 week ago

An excellent Hotel helpful staff, large modern room and wonderful food especially the breakfast.The only negative is the map, the hotel is on the edge and overlooks the railway station square and the name Andel's is high up on the building. Make sure which currency you are quoted for extras, some staf use Zloty some Euros

Thank Terence H
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Terence, Thank you for sharing your positive experience on TripAdvisor. Thank you also for complementing our staff and spacious and modern rooms! We put a lot of effort into our breakfast preparation to make it as tasty as possible which is why we are very excited to hear that we met your expectations in this matter. We hope that...

A TripAdvisor Member
Level Contributor
30 reviews
8 hotel reviews
3 helpful votes
Reviewed 1 week ago via mobile

We stayed here on a Gate 1 Tour. We stayed 4 nights. The breakfast was wonderful, salmon, smoked trout included on breakfast buffet as well as great rolls, fresh fruit. The staff was nice and recommended a fabulous restaurant for dinner. Great about giving directions for museums, how to catch public transportation. Only reason did not give 5 stars is...

Thank A TripAdvisor Member
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review. I was happy to read that you enjoyed your stay with us and enjoyed the comfort of the hotel plus the friendly service we take pride in delivering. As you mentioned the location is great to make a base to...

Reviewed 1 week ago

The whole experience of staying at this hotel was first class. The young lady who checked us in was freindly and helpful. Arriving early we had to wait for the rooms but that was not a problem. We immediately were armed with maps and information and went happily on our way to the centre of town which was a 10...

Thank Randal M
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Randal, Thank you for your wonderful comments and sharing such a lovely review for others travelers to read. We are delighted to hear that our staff went out of their way to make you feel special. We are so glad you enjoyed your stay and we look forward to the next opportunity to welcome you back at andel’s by...

Stockholm, Sweden
Reviewed 2 weeks ago

Good location. From airport take the train to center station in 17 mins, the train costs 9PLN. Center station right under Krakow galleria, and the hotel is right outside the galleria. The tab water is drinkable. Exchange rates are very different at different exchange offices, you buy PLN, the price various from1EURO=3,18PLN to 1Euro=4,18Pln. You really need to go through...

Thank Jenn_Sweden
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Jenn, We are so happy your enjoyed your visit in Cracow and we appreciate your comments here on TripAdvisor. Thank you very much for your kind words about the andel‘s by Vienna House Cracow. It is very nice to read you were satisfied with design hotel with good location. We look forward to your future visits. Best regards, Joanna...

Reviewed 2 weeks ago via mobile

Hi this hotel is spot on for everything location is perfect 10 min walk to the square, across the road from a massive shopping centre. Room was lovely v modern and huge bathroom. Got a massage one of the days which was lovely. Breakfast was fab. Highly reccomend

Thank Helen D
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Helen, What a nice comment. What can I say besides "thank you very much". Me and my team will continue in our efforts to be the best hosts in Cracow and to provide an unique experience for all our guests. Thank you once again for your kind review, I will gladly share it with my entire team. We are...

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04/06/2017 05/06/2017
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: ₹ 6,529 - ₹ 13,510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Business Hotel in Krakow
#13 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from andel’s by Vienna House Cracow staff and other travellers.
24 questions
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Questions? Get answers from andel’s by Vienna House Cracow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better.”
NorwichSteve, 23 May 2017 | Read review
“ask for a room facing the square. beautiful view and quite.”
chanay_11, 17 May 2017 | Read review
“Sound proofing is very good”
TerenceH842, 12 May 2017 | Read review
“Away from the traffic and 4th or 5th floors”
207randalm, 10 May 2017 | Read review
“1st floow can be noise in case of any event”
verar280, 30 Apr 2017 | Read review
5 of 5
US$ 146* /night
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Hotels.comUS$ 147
PricelineUS$ 152
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Prices are for 1 room, 2 adults
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