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andel’s by Vienna House Cracow

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#20 of 256 Hotels in Krakow
Certificate of Excellence
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andel’s by Vienna House Cracow
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1,706 Reviews from our TripAdvisor Community

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Showing 1,224: English reviews
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Manchester, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel exceeded our expectations. The location was perfect right next to a huge shopping complex and the station but was still quiet. We slept very well here. It was easy to get the train to the salt mines and a comfortable walking distance to the old town, Jewish quarter and river. There was even vegetarian/vegan cafes close by. We...

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Helpful?
Thank Suki M
Stoke-on-Trent, England, United Kingdom
Reviewed 1 week ago

We knew how good Andel's hotels were, having stayed at one in Berlin. This one did not disappoint either. Located right next to the main station and an enormous shopping centre, this is the ideal place to be. The walk to the main square takes around 5-10 minutes and is very pleasant. The hotel itself is fantastic - the rooms...

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Helpful?
Thank sasha1672
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Sasha, Thank you so much for taking your time and writing such a great review. We are more than happy that you are satisfied with our services, room’s comfort, location and especially our breakfast. I would like to thank you for all your praises. It would be a great pleasure to host you again in andel's by Vienna House...

Uden, The Netherlands
Reviewed 1 week ago

Modern hotel within walking distance from the Old Town centre. Rooms are almost spotless, the public areas light and clean, the bar warm and the restaraunt worth every zloty! Staff are very helpfull with transportation and information about this wonderful city! Speaking Polish is a pre but you can get along fine with English!

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Thank MJAHoofd
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review. I was happy to read that you enjoyed your stay with us and enjoyed the comfort of the hotel plus the friendly service we take pride in delivering. As you mentioned the location is great to make a base to...

Evanston, Illinois
Reviewed 1 week ago via mobile

I stayed here for 3 nights with a tour from the US. Immaculate rooms and gathering areas. Amazing breakfast buffet. Fantastic location to the Market Square and next to a mall. I would definitely stay here again.

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Helpful?
Thank Linda B
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Linda, We are so happy your enjoyed your visit in Cracow and we appreciate your comments here on TripAdvisor. Thank you very much for your kind words about the andel‘s by Vienna House Cracow. It is very nice to read you were satisfied with tasty breakfast and good location. We look forward to your future visits. Best regards, Joanna...

Wigan, United Kingdom
Reviewed 1 week ago via mobile

I lived every minute of our stay here. It was recommended to us by a family member and I can understand why. The welcome was nice and the check in/out process was easy. The room was lovely and had everything you'd expect (apart from tea/coffee facilities). The bathroom was very modern, clean and spacious. The room had a tv with...

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2Thank Katie U
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Katie, I will certainly share this feedback with other team members. We really appreciate your opinion. We are full of joy that we could have dealt with your expectations. Please do not forget to recommend us to your friends. I hope that you will have another opportunity to return with them to andel’s by Vienna House Cracow. We will...

Reviewed 1 week ago via mobile

Beautiful hotel. Staff very friendly. This hotel is perfectly situated. Within walking distance to main square. About 10minutes. Main train and bus close by. Would definitely recommend. Breakfast was brilliant. Very good selection.

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Thank tootsy anne
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Tootsy Anne, Thank you for your kind words and sharing your memories with us. We appreciate your loyalty and taking the time to share your experience here on TripAdvisor. Thank you for mentioning our amenities as well as our excellent location. Combined with our location and easy access, whether you are staying in or going out andel’s has something...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Great service the staff is super nice and accommodating. Enjoyed the location. It is in walking distance to train station,mall is next door and tourist locations are not far. Rooms are really nice. And WiFi is free and works good.

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Helpful?
Thank Rick S
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Rick, Thank you very much for taking your time and writing nice words about our hotel. We are delightful that you had such a memorable stay. We are glad that you appreciated quality of service given to you by our staff. We do hope that you or perhaps somebody from your family or friends will visit us in the...

Reviewed 2 weeks ago via mobile

We just happened to be passing by and decided to stop off for some food , the menu seemed quite simple but also enough choice for us , I had a steak with the jacket potato and it was honestly the best jacket potato I've ever had ! Really reasonably priced and the waiter was very helpful and we were...

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Thank Rachael M
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Rachael, We are glad that you enjoyed the andel's by Vienna House experience and thank you for visiting our Delight Restaurant with summer terrace. We are delighted that you enjoyed our menu. Your compliments were forwarded to our Chef. We appreciate your time in sharing this review and look forward to welcoming you back during your next visit to...

Reviewed 2 weeks ago

So I am not a fan of mass produced hotels but sometimes they fulfill a need, particularly if you are on a business trip. What are the positives, hotel was modern, clean, the bathroom was very mice and clean, spotless to be exact. Nice stand up shower wet room rather than over a tiny little bath. Quite why anyone bother...

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1Thank Solstar7
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Solstar, Thank you so much for your visit to andel’s by Vienna House Cracow and for posting a review on TripAdvisor. Thank you for enumerating our location rooms cleanliness. Andel's has one of the best location allowing easy access to all what Krakow has to offer. I will definitely share your kind words with the entire team. Thank you...

Reviewed 2 weeks ago via mobile

Visited Krakow Poland and stayed at andels hotel. We were so pleased with everything. Friendly staff who make a massive effort to make sure your stay is the best it can be. Shower was amazing and rooms clean and spacious. Only thing I would say is that breakfast is rather expensive in the hotel and there is a traditional bakery...

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Helpful?
1Thank Sam S
Joanna D, Operations Manager at andel’s by Vienna House Cracow, responded to this review

Dear Sam, Thank you for your return visit and such excellent review. We really aim for perfection in every aspect of our service and your comments are the greatest reward for our efforts. We’ll make sure the staff get to know your appreciation of the service you experienced while at andel’s by Vienna House Cracow. We all look forward to...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: ₹ 6,542 - ₹ 12,243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Business Hotel in Krakow
#12 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from andel’s by Vienna House Cracow staff and other travellers.
24 questions
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Questions? Get answers from andel’s by Vienna House Cracow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 338, a junior suite, has 3 balconies.”
smlkennedy, 1 Apr 2017 | Read review
“we were on 5th floor and did not hear anything.”
Zeke131358, 15 Mar 2017 | Read review
“over looking the square facing the station”
193jan, 11 Mar 2017 | Read review
“All rooms are very quiet - 514 was nice”
SharonO92, 7 Feb 2017 | Read review
“Breakfast is included, can be a little busy so early is better serves untill 10.00am”
Stuart866, 4 Jan 2017 | Read review
5 of 5