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Sheraton Grand Krakow

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Grand Krakow
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1,934 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Krakow
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Showing 1,500: English reviews
Port Townsend, Washington
Reviewed 16 October 2013

Wow! Just WOW! We enjoyed a 2-room suite with a wall of windows overlooking the river on one side and the Wawel Castle on the other side. The windows are virtually floor to ceiling, and they open! The quality of light was magnificent, and the views were breath-taking. The suite was huge and ultra modern with every imaginable amenity. I...

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Helpful?
1Thank ccmccall
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for this WOWing and effervescent review. It reads like you have experienced most of the facilities and services we offer, it makes us feel that the 5* rating is truly deserved! We are all thrilled that you so thoroughly enjoyed your stay. All your remarks are very precious to us, I have already shared them (with...

Reviewed 14 October 2013

I just arrived home from a two week business trip to Krakow. I stayed in a standard room with a king size bed and never felt clautrophobic. The breakfast (incuded in my rate) was more than adequate and had more than enough options to not feel like you were always eating the same thing day in and day out. The...

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Helpful?
Thank Lindsey G
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, It is lovely to learn that you enjoyed your last visit and that we can expect your return soon. Delightful. We look forward to being of continued service to you in the near future. Warm regards, Stijn Oyen General Manager Sheraton Krakow Hotel

Geneva, Switzerland
Reviewed 13 October 2013

We had a very enjoyable holiday at the Sheraton. The staff was excellent, friendly, with a good sense of humour that helped immensely when it came to finding off the beaten track places to visit and eat. Breakfast and dinner food has a great selection. The location of the hotel right next to the river and the castle made it...

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Helpful?
Thank loschamitos
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Great feedback to read - we appreciate your kind words! Indeed, our location is very convenient not only to reach the main sightseeing attractions on foot, but to have the pleasure to admire the unforgettable panorama with Wisla river and Wawel Castle from your room or our Lounge Bar on the Roof Top Terrace. As hotel interior, its...

London, United Kingdom
Reviewed 7 October 2013

A very enjoyable stay - the staff were always friendly and helpful and the location is excellent for exploring historic Krakow. Breakfasts and the other bar food we tried were all tasty - and the rooftop bar is an excellent place to sit and relax, looking out over the river and castle.

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Helpful?
1Thank CityJ
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, How fantastic to see your recent posting on Sheraton Krakow Hotel - thank you! We appreciate your kind words regarding our location and the Lounge Bar on the Roof Top Terrace - a must to be visited when in Krakow. With pleasure I shared your feedback with the Team here, it will surely serve them for great motivation...

Toronto
Reviewed 6 October 2013

Our standard room was very comfortable with a good bed, and large well-stocked bathroom, which lacked only a magnifying mirror. Breakfast had a wonderful selection, and they made coffee, eggs etc. to order. Location was good, right by the palace and the river, with an easy walk to the Old Town. Jan who took our bags to our room and...

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Helpful?
1Thank TorontoEh
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for staying with us on your recent trip to Krakow and for taking the time to describe your experience. We always strive to exceed our guests expectations and a review such as yours is a true reward and means that the Team efforts are noticed by our guests. It is my utmost pleasure to pass your...

UK
Reviewed 3 October 2013 via mobile

As my title says what a dissapointmentbfor 5 stars. The ruoom was nothing special itself. But on entering the bathroom there was a strong smell of mildew, very unpleasant indeed. The flannel in the bathroom also had a hole in it. A superking room booked for 2 people so why was there only 1 dressing gown, and 1 pair of...

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Helpful?
1Thank DaisymayUk
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for taking the time to describe your last experience. We appreciate all feedback, although we are a bit disappointed to learn that we did not fully manage to live up to your expectations. Please accept my apologies for the inconveniences you encountered. Rest assured your comments were already shared with the relevant departments and we will...

Amsterdam, The Netherlands
Reviewed 30 September 2013

I spent 3 nights here as part of a larger trip through Poland. I chose the hotel because I was looking for a more modern property with amenities, and due to its participation in the Starwood Program. Here's a summary of the stay: The Good: - modern comfortable hotel with clean and large rooms - good breakfast selection and variety...

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Helpful?
Thank cougrz007
Warsaw, Poland
Reviewed 28 September 2013

The best option in Krakow, next building to Wawel castle, perfect and nice check-in, extremely clean room, quiet air condition, big room, (breakfast was not included in my room so I did not try, but looks great :)) The best stay for me during this year. Thank you.

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Helpful?
Thank Marek M
Manchester
Reviewed 27 September 2013

I have to agree with the last 3 reviews. They have all made excellent points.First we received a friendly and warm welcome on arrival.The reception staff and Pieter who took are bags to our room were excellent I too would recommend the club room . It was nice to have a quiet glass of wine in the club bar before...

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Helpful?
2Thank Jimbo56Manchester
Los Angeles, CA
Reviewed 26 September 2013

Recently spent two nights here in this lovely hotel. A picturesque setting near the castle, very quiet surroundings, yet so close to dining and the sights of gorgeous Krakow. The rooms are spacious and roomy and the beds are terrific -- like sleeping on a cloud. The quality of the bedding combined with the quiet environment allowed for excellent sleep....

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Helpful?
2Thank Casablancalily99

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
Official Description (provided by the hotel)
Five star Hotel located in the very heart of the city, at the foot of The Royal Wawel Castle & next to Wisla Bulevards. Sheraton Grand Krakow is steps from the most important tourist attractions in Krakow with easy access from the airport or railway station. Hotel offers 232 fully renovated guestrooms, 3 different venues with great variety of menus & beverages & one - the Roof Top Terrace & Lounge Bar - which despite the vast offer of exquisite drinks & unique menu offers the best views of Krakow. There are Club Lounge - the best place to plug in or hang out & Sheraton Fitness with indoor, heated pool, sauna & treatment room. Enrich your stay with Krakow's best view! ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 8,469 - ₹ 26,440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#21 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floors are quietest (4&5)”
AnthonyG782, 25 May 2017 | Read review
“Ask for a room with the river view. It has more light and air and the view is impressive.”
miral_11, 19 May 2017 | Read review
“very good location,castle view.river view”
tinyrooms, 18 May 2017 | Read review
“10 mns walk to old town”
monikakR8287QY, 17 May 2017 | Read review
“Try and get a room at the front, with views across the river and to the castle”
876freddied, 17 May 2017 | Read review
5 of 5
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US$ 152* /night
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Prices are for 1 room, 2 adults
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