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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,863 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Krakow
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Showing 1,448: English reviews
Bristol, England
Reviewed 3 January 2014

This is a truly excellent hotel. Rooms are spacious and comfortable. Staff are super-friendly. Breakfasts are excellent with fresh omelettes to order, and lots of variety. There is a comfortable bar and a sports bar, all at good value drink prices for a 5* hotel. But the real highlight was a first-rate New Year's Eve (Sylwester) with a really good...

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Helpful?
Thank bristolreviewer
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for your rewarding comments & ratings! It is more than a pleasure to read that you found our New Year’s Eve event one of the best ones you have attended. The hotel team was indeed committed to deliver a memorable event – we are happy that you enjoyed this special occasion with us. Taking into account...

Kiev, Ukraine
Reviewed 3 January 2014

Perfect hotel for vocation, not far from the city centre with amazing view on Wawel castle. We lived in studio with a fantastic view on a castle, amazing feeling. There a tasty and rich breakfast with a huge variety of food for different taste. Staff is very kind and polite, atmosphere is very nice.

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Thank Elbry
Shanghai, China
Reviewed 3 January 2014

This hotel was fine and the location was good. About a 10 minute walk to the market square and our room had a lovely view of the castle. Breakfast was included with our room and wasn't worth the $30 they charge if not included. The food in Krakow was delicious, and I preferred to eat out rather than have breakfast...

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Helpful?
Thank Brobro77_12
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for your review, we have noted the highs and lows of your stay. I am glad you could admire the fantastic views from the window of your room, this is one of many advantages of hotel central location in the neighborhood of the Wawel castle and on the bank of Wisla river. Wonderful you enjoyed it....

Scotland
Reviewed 1 January 2014

This was our third visit and the quality remains the same - excellent! Lovely staff, great location and very warm and welcoming. We particularly like the sports bar for wall to wall sport (and great beer)!! The Cube bar is also a lovely place to while away an hour or so with some cocktails. Free internet access in the centre...

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Thank blackeyes
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, What wonderful feedback from the returning guest! We are delighted to be your hotel of choice when visiting Krakow. Thank you for the positive recommendation, it sounds like we really made your stay a memorable one. We already look forward to your future visits to beautiful city of Krakow and welcoming interiors of Sheraton Krakow Hotel! Best regards...

Warsaw, Poland
Reviewed 29 December 2013

Usually I have problem sleeping in the hotels, but in this one I have slept like a baby. Very comfortable bad, big quiet room and nice bathroom. For breakfast - every one will find something good and tasty. Great service. And if you are lucky ... Tasty chocolate muffin will wait for you in the room :)

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2Thank Graz20
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Comfort – this is the key word to every pleasurable stay at a hotel. Fantastic that our Sheraton Sweet Sleeper Bed® was at your service. With its luxurious sheets, all white douvet, custom pillow-top and mattress our bed is designed to give you the best night’s sleep every night at Sheraton. And if you feel like some more...

Auckland Central, New Zealand
Reviewed 28 December 2013

Located looking over the Vistula river, the Sheraton has everything you need/expect from this brand. Attractive modern hotel. We had a club room which had various extras: free wifi, access to club lounge, breakfast included etc. We thought it was reasonable value. We ate in one night and food and service were much better than standard hotel product. Staff were...

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1Thank Hini66
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for leaving such a great review for us on TripAdvisor. It is fantastic to hear how much you enjoyed your stay and that you find our hotel to be ‘the nicest hotel in Krakow’, it really flatters us. Your comments really read like everything was to your complete liking from our comfortable Club room with Club...

Roscommon, Ireland
Reviewed 27 December 2013

Stayed there on the 6th on dec for 3 nights great hotel staff very friendly Breakfast excellent great location Got a hotel taxi to Auschwith driver could not be any better drove us there bought us in to get our tickets and waited over 4 hours for us to bring us back to our hotel Great hotel could not say...

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Thank sean186338
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you very much for these praising words, I truly appreciate your kindness and will make sure your sentiments are passed on to the Sheraton Krakow Hotel Team. We wish you all the best in 2014 and keep our fingers crossed to welcome you again in this New Year! Best regards, Angela Saliba General Manager Sheraton Krakow Hotel

Zurich, Switzerland
Reviewed 26 December 2013

Stayed here for 3 nights over Christmas and were pleasantly surprised all around. Very warm and helpful staff from the reception to the club lounge to breakfast. As an SPG Platinum we got lounge access as well as free breakfast in the overall breakfast area - the breakfast itself was outstanding with tons of choice. The lounge was great as...

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Helpful?
Thank Lukas V
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you very much for the valuable feedback following your recent stay with us. It is a fantastic Christmas gift to the Sheraton Krakow Hotel Team to get to know you have rewarded us with 5-star notes highlighting the ‘ helpful staff’. I am personally glad you enjoyed our buffet breakfast, casual dining at SomePlace Else and the...

Newcastle, United Kingdom
Reviewed 10 December 2013

Have just arrived back from a 4 day trip and this hotel was superb.Just a stroll from Waivel Castle the centre of the Old town and Jewish quarter about a 15 min walk..The hotel itself was amazing, nice friendly greeting on arrival, room not ready but offered a drink at the bar which we declined and decided to explore, our...

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1Thank Susan C
Somerset
Reviewed 8 December 2013

Just arrived back from a three night stay at this gorgeous Hotel in Krakow. The staff are second to none and make every effort to make guests feel special and welcome. The hotel itself is one of the best I have stayed in, from the magnificent Christmas Tree which greets you in reception to the little shoe shine machines by...

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Thank babycham061261
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Your special review brought us so much pleasure - thank you, it is highly appreciated. There is nothing nicer for a Hotel Team than to read that friendly associates and welcoming interiors created the best environment possible to make your stay a memorable one. Judging by your comments I feel we succeeded! No matter – in winter or...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 6,485 - ₹ 19,062 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#17 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
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Questions? Get answers from Sheraton Grand Krakow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 150 and had a minimal view of the castle.”
 of 5 bubbles ECSSBA, 20 Mar 2017 | Read review
“seek a room with river view”
 of 5 bubbles 19reginaldr, 14 Mar 2017 | Read review
“dont ask for a view- get out and see the city”
 of 5 bubbles lloydw19, 7 Mar 2017 | Read review
“If you like blackout curtains, don't pick a corner room. The curtains don't completely close and let in lots of light”
  • View from in front of the hotel
 of 5 bubbles 230melissaw, 26 Feb 2017 | Read review
“Front of hotel for a great view”
 of 5 bubbles MaryTravel71, 26 Feb 2017 | Read review
5 of 5