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Sheraton Grand Krakow

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Sheraton Grand Krakow
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1,811 Reviews from our TripAdvisor Community

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Showing 1,411: English reviews
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Stayed for 3 nights on a business trip. Very comfortable hotel room and service top notch. Great choices at the buffet breakfast. Close enough walk to main square (even in very cold weather!) and to Wawel Castle.

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Helpful?
Thank hayessa78
San Francisco, California
Reviewed 1 week ago

This hotel is located at a perfect location. You can walk to anywhere from where it is located. I highly suggest going out for breakfast instead of the hotels breakfast. However the breakfast at the hotel was excellent!

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Helpful?
Thank Melvin L
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Melvin L, Thank you for your positive comment about Sheraton Grand Krakow. It is splendid that our central location just walking distance to all most important Krakow’s sites enriched your stay. I am also happy to hear that our vast breakfast offer consisting of over 100 items freshly prepared every day were to your liking. Hope you will visit...

Sunningdale, United Kingdom
Reviewed 1 week ago via mobile

I'm sick with a fever, in bed in a beautiful hotel room. It's freezing outside and I can't go out, there are no movies to download and most channels are in a foreign language :( getting bored, hence my TripAdvisor post. And they only gave us two tiny pods of milk for our coffee. Otherwise I'd give it a 5...

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Helpful?
1Thank Astroturfing2008
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for sharing your feedback. I am very sorry to hear that you got sick during your visit to Krakow. I do hope you recovered quickly and everything is fine. I am happy to hear that both our modern interiors and excellent customer services were to your liking. Great that you enjoyed our creative culinary offer despite...

Helsinki
Reviewed 1 week ago

Guaranteed quality hotel with spacious rooms and good services. Hotel staff is friendly and breakfast has an extensive variety of different options maybe a bit too many. Location nice just outside the old city but near the centre. I had a room with a beautiful view of the old castle.

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Helpful?
Thank Marja K
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Marja K, Thank you for sharing your positive opinion about our property. How wonderful that our friendly Team and extensive breakfast offer have met your expectations. I am happy to hear that our perfect location made your stay so effortless. It is splendid that the view from your room over the Wawel Castle left such a positive impression. Looking...

New York City, New York
Reviewed 1 week ago

The location for the hotel was excellent, close to the center and the tourist attractions. The staff was very friendly and helpful and were able to get us a last minute tour of Aushwitz and the Salt Mines. The lounge area had some great food options, even for vegetarians. For my wife's birthday, they even setup a bottle of champagne...

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Helpful?
Thank oneworldmanywonders
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I am delighted to hear that you had a seamless travel experience while staying at Sheraton Grand Krakow. Wonderful to hear that our dedicated Team was helpful and that you and your wife enjoyed the trip to Auschwitz and Salt Mine. I am also happy to hear that our top location close to the center and tourist attractions...

Nottingham, United Kingdom
Reviewed 1 week ago via mobile

Stayed for three nights over new year and had a fabulous stay. It's hard to comment on whether this was a good value stay at it wasn't cheap but it was new year and to be expected. The hotel was, however of a very high standard and I imagine one of the best in Kraków. The pool was a slight...

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Helpful?
Thank Hayley P
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for choosing the Sheraton Grand Krakow to celebrate the New Year festivities. Thank you also for taking the time to share your positive comments on TripAdvisor. I am delighted to hear that our high standards and top location have enriched your stay in our beautiful city. It is fantastic that you managed to recharge at Sheraton...

Los Angeles, California
Reviewed 2 weeks ago

I stayed here for over a week on business in Krakow. The hotel was very nice and I had a room overlooking the Vistula River which was a great touch. The service at this hotel sets it apart from others. My group and I had some pretty unique and pressing needs and the hotel took care of us REALLY well....

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Helpful?
Thank geoffbund
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, Thank you for your kind recommendation. I am delighted to hear that you enjoyed your stay at Sheraton Grand Krakow and that our location and guestrooms enriched with beautiful views enhanced the overall experience. How wonderful that our dedicated Team provided you with impeccable customer service and made your stay an effortless travel experience. I am looking forward...

Twyford, United Kingdom
Reviewed 2 weeks ago

This large modern hotel is ten minutes to the old town and very close to the castle. We had a large comfortable room overlooking the river with a huge bed, Breakfast is very good, just about everything you could ask for and more, including freshly cooked eggs, smoked fish and local sausages. The club room was lacking in atmosphere and...

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Helpful?
1Thank elizashley
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Guest, I would like to thank you for sharing such a positive opinion about our Property. I am happy to hear that the overall experience of the stay was good and that the Hotel met your expectations fully. Indeed our extraordinary location at the foot of Royal Wawel Castle and walking distance form Krakow’s most iconic monuments allows our...

Reviewed 3 weeks ago via mobile

I was in Krakow with a friend to spend Xmas night, We slept at Sheraton Grand Hotel and I was very satisfated. Amazing place, very kindly staff, nice and clean room. Best thing was bed.... too comfortable! Price was good. I will come back for sure ;-)

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Helpful?
Thank Walter R
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Walter R, I am delighted to hear that you had a truly exceptional travel experience here at Sheraton Grand Krakow. It is splendid that our kind Team and clean and nice room have met your expectations. Wonderful to hear that you manage to recharge and relax thanks to our Sheraton Signature Bed. Thank you for you lovely comment and...

Harpenden, United Kingdom
Reviewed 3 weeks ago

We stayed here for 3 nights in december. The hotel is very clean and the staff were excellent and nothing was to much trouble. The hotel is set around a central atrium which is nice and bright. The only down side was the bar and ground level stayed open until late which meant all of the rooms have to put...

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Helpful?
Thank Alisonfleckers
sheratonKrakow, General Manager at Sheraton Grand Krakow, responded to this review

Dear Alison, Thank you for sharing your opinion about Sheraton Grand Krakow. I am delighted that you found our interiors clean and to your liking and that our staff and service left a positive impression. Great that our extensive buffet breakfast met your expectations fully with our wide range of freshly prepared items. During the festive period, we may have...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Olive
The Olive
Cuisines: European, Central European, Italian, Polish, International, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 

Additional Information about Sheraton Grand Krakow

Address: ul. Powisle 7, Krakow 31-101, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 5,598 - ₹ 16,861 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Krakow 5*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your Sheraton Grand Krakow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Krakow
Krakow Sheraton
Hotel Style:
#2 Business Hotel in Krakow
#9 Family Hotel in Krakow
#15 Romantic Hotel in Krakow
#16 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Krakow staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from Sheraton Grand Krakow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will provide a better view”
 of 5 bubbles 97melvinl, 6 Jan 2017 | Read review
“Overlooking the River was really nice.”
 of 5 bubbles geoffbund, 2 Jan 2017 | Read review
“ask for a room overlooking the river”
 of 5 bubbles elizashley, 29 Dec 2016 | Read review
“Make sure to ask for a non-smoking room and/or a room with an outside view. Get a massage from Edita.”
 of 5 bubbles TheWexican, 20 Dec 2016 | Read review
“Facing front”
 of 5 bubbles 113andyg, 11 Dec 2016 | Read review
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