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Sheraton Grand Krakow

2,167 reviews
#41 of 267 Hotels in Krakow
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Traveller (831)
Room & Suite (443)
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Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(104 reviews)
“wawel castle”(237 reviews)
“olive restaurant”(35 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Sheraton Grand Krakow
Special Offer: Package Deal
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,167)Write a Review
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1,089
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1,089
457
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Show reviews that mention
All reviewsthe club loungewawel castleolive restaurantrooftop bar isvodka barhotel carold townvistula rivermain restaurantthe main squarebreakfast buffet isdeluxe roomminute walkexcellent hotelfree internettown squarebeautiful city
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1 - 5 of 1,672 reviews
Reviewed 4 days ago via mobile

The hotel is quite nice. Big rooms with small bathroom. The bed amazing- i can sleep there all the day long. Also breakfast is very good - big choice of food. The only problem why i gave 4* is the staff. They have still to...More

Thank Tomek W
Hotel's Favourite
Reviewed 14 July 2017

we had a wonderful stay in Krakow - the location is great , next to Krakow castle, and historic center, the service is very good (thank you to Angela, Izabela and Iwona for arranging everything we needed), fantastic breakfast spread, good executive lounge, great rooms,...More

4  Thank polinav
Reviewed 4 days ago via mobile

This was a great hotel in Krakow. The location where great and the staff helped us a lot. The club lounge could be a little bit more knowledgeable about the city and what to do, but else it was good. The spa and swimming pool...More

Thank Roar2
Reviewed 2 weeks ago

Viajé con mi novia por nuestro aniversario, nos hicieron un upgrade y nos llevaron champagne y fresas a la habitación. El personal super majo y servicial, el hotel precioso con todo tipo de lujos y comodidades, y la localización imbatible, tanto para pasear por la...More

Thank RodrigoMD95
Reviewed 2 weeks ago

This hotel has everything one could ask. Ideal location, fantastic facilities and great rooms. To top everything, they have truly AWESOME Staff. From the minute you walk into the hotel. Aniia and Ola are true professionals that are always pleasant and provide attention to details....More

Thank AlwaysRunning2016
Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 1 week ago

Dear Guest, Thank you for sharing your positive opinion on our hotel and your recent stay. I am pleased to hear that you liked our attractive location, indeed perfect for exploring the city. Delighted that you liked our guestrooms as well as hotel facilities. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 99 - US$ 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Krakow
#5 Family Hotel in Krakow
#7 Spa Hotel in Krakow
#15 Romantic Hotel in Krakow
#23 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 99 - US$ 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Krakow
#5 Family Hotel in Krakow
#7 Spa Hotel in Krakow
#15 Romantic Hotel in Krakow
#23 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (831)
Room & Suite (443)
Dining (248)
Pool & Beach (35)
Amenities (62)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Soph100
25 January 2018|
Answer
Response from SheratonGrandKrakow | Property representative |
Dear Soph100, Thank you for your question. There is possibility to connect via Bluetooth your Iphone with TV to play music or see photos. There is no possibility to see movies (live movie streaming possible only for... More
1
Vote
Soph100
25 January 2018|
AnswerShow all 3 answers
Response from KWebsterAsh | Reviewed this property |
The wifi is really good, there were separate jack points, by the normal electrical sockets, for phone charging etc. The TV was high spec and I think there was USB point so if you had a lead you could connect phone and play... More
1
Vote
CarolStephen
17 May 2017|
AnswerShow all 5 answers
Response from SheratonGrandKrakow | Property representative |
Dear CarolStephen, It is possible to do the booking. To arrange all details please contact us directly via e-mail or +48 12 662 1663 and we will assist you further. Best regards, F&B Team Sheraton Grand Krakow
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Room Tips
"Parking in the hotel garage is tricky. Extremely tight. Outside parking preferable. Breakfast buffet is..."
Read review
"Higher floor and view of the castle/river would be the way to go ."
Read review
"We had a room on the 4th floor (very calm)"
Read review
"Choose the river view rooms"
Read review
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