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Sheraton Grand Krakow

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Traveller (955)
Room & Suite (549)
Storyboard
Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(107 reviews)
“wawel castle”(251 reviews)
“olive restaurant”(36 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,265)
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1,749 results
Traveller rating
1,141
479
78
29
22
Traveller type
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LanguageEnglish
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1,141
479
78
29
22
Show reviews that mention
All reviewsthe club loungewawel castleolive restaurantrooftop barvodka barold townvistula rivermain restaurantthe main squaredeluxe roombreakfast buffet isexcellent hotelminute walksalt minesfree internettown squarebeautiful city
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1 - 5 of 1,749 reviews
Reviewed 3 days ago via mobile

Stayed 3 nights. Nice hotel, ideally located with amazing views at the roof top bar overlooking the river and castle. I need to give a shoutout to Michal, at reception who went above and beyond to help me sort out some issues I had with...More

Thank Juszo_Y
Hotel's Favourite
Reviewed 5 June 2018

My husband cashed in some of his rewards points and booked us here at the Sheraton Krakow. It is about a $10 dollar uber ride from the airport to get here. The hotel does offer a shuttle service you can set up for a fee...More

3  Thank Apanda8
Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded 13 June 2018

Dear Guest, Thank you for sharing your kind words regarding your recent stay at Sheraton Grand Krakow. First of all, it is good to know that you liked our central location. We are indeed situated at the foot of Wawel Castle, close to the Main...More

Reviewed 3 days ago

Located on the Vistula River, this hotel is a 5-minute walk to Wawel Castle and a 12-minute walk to the Central Square and Cloth Hall. In between are delightful parks, shops, and eateries. We were impressed with The Olive, the restaurant on the ground floor....More

Thank chikofthesea
Reviewed 5 days ago via mobile

Hotel has amazing views of Vistula river and Castle. Hotel is clean, friendly and our stay was made even better by choosing club level option which I thoroughly recommend. Breakfast had everything and great service. Hotel helped book trips/airport shuttle and so friendly like everyone...More

Thank Karen W
Reviewed 1 week ago

This is a nice property in an excellent location. It feels more US Sheraton than European Sheraton, in my opinion. it looks to have been renovated, and nicely so. The staff was quite helpful. They sent a bottle of champagne and cake for our anniversary....More

Thank Jamie S
Response from SheratonGrandKrakow, General Manager at Sheraton Grand KrakowResponded yesterday

Dear Jamie, Thank you for sharing your opinion referring to your recent visit at our hotel. I am happy to hear that it turned out to be an enjoyable experience! First of all, I am glad to hear that you liked our staff and that...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 118 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Krakow
#5 Family Hotel in Krakow
#5 Spa Hotel in Krakow
#15 Romantic Hotel in Krakow
#23 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 118 - US$ 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Krakow
#5 Family Hotel in Krakow
#5 Spa Hotel in Krakow
#15 Romantic Hotel in Krakow
#23 Luxury Hotel in Krakow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (955)
Room & Suite (549)
Dining (292)
Pool & Beach (40)
Amenities (62)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
Soph100
25 January 2018|
Answer
Response from SheratonGrandKrakow | Property representative |
Dear Soph100, Thank you for your question. There is possibility to connect via Bluetooth your Iphone with TV to play music or see photos. There is no possibility to see movies (live movie streaming possible only for... More
1
Vote
Soph100
25 January 2018|
AnswerShow all 5 answers
Response from Gidi B | Reviewed this property |
‫Greetings   I know that the answer is late because of the problems, but in any case the answer is that it is possible‬