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Novotel Krakow Centrum

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#46 of 256 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Krakow Centrum
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1,564 Reviews from our TripAdvisor Community

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Showing 978: English reviews
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St Helens, United Kingdom
Reviewed yesterday NEW

Spent 3 nights here last week. very clean hotel with all modern amenities one would expect from a hotel. Centrally placed so in walking distance of all local attractions. Food of a high standard. The staff were exceptionally friendly and helpful, their smiles could not be faked!!! I would be amazed if anyone was disappointed with this hotel.

Thank steve1211957
Hatfield, United Kingdom
Reviewed 2 days ago NEW

Krakow is a lovely place to visit, so much to see and so much history and the people are so friendly. We travelled with Rivieria, the tour manager was excellent, thank you Asia for a great tour. We stayed at the Novotel centrum and we had mixed feelings, prices where reasonable and the staff were excellent and friendly. The only...

Thank Nicholassue2014
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

First off,this is your bog standad premier Inn,travel lodge type hotel with maybe a few extre bells and whistles... ie. Pool and gym. 4 star is stretching it a bit as the actual rooms are pretty basic. I must say say however in my view the rooms are comfortable a d functional. Nice and clean which is mostly important and...

Thank Drixy
County Dublin, Ireland
Reviewed 5 days ago NEW

We had a great time in the hotel,brilliant staff,lovely food and drink,definitely will be back here. The pool was fantastic and at that time of the year it was nice and quiet so the kids had a great time.

Thank jhafc
Wirral, United Kingdom
Reviewed 6 days ago NEWvia mobile

This hotel epitomises everything I have come to expect from Novotel! A superb modern hotel, clinically clean with warm, welcoming and comfortable rooms. The staff are this hotels greatest asset with each staff member endeavouring to ensure that clients have a truly enjoyable experience, whatever their reasons for visiting this remarkable city. The hotel is equipped with a state of...

Thank Strummer67
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Guest, I would like to thank you very much for taking your time in making comments of your stay in our Hotel. It is a pleasure for us to see that you have such a good feedback about cleanness of our hotel, friendliness of our staff, comfortable and clean rooms, our fitness area which you found prefect to relax...

Reykjavik, Iceland
Reviewed 6 days ago NEW

Grate hotel,very clean,big rooms, very nice restaurant and bar and amazing and friendly staff at the bar and the restaurant, very good food. 10 to 20 minutes to walk down town so the location is good. Breakfast good, the bed was very comfortable. We where 6 people together and all of us was very happy with our chose. Thanks for...

Thank ingagunnars
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Guest, I would like to thank you very much for taking your time in making comments of your stay in our Hotel. It is a pleasure for us to see that you have such a good feedback about our very big and clean rooms, good location with 10-20 min walk to the center, breakfast and the friendliness of our...

Reviewed 1 week ago NEWvia mobile

First time in Krakow and we were so happy with the Novotel. We got a bus to the hotel from the airport which only cost 4 zloty! (£2 each) Bargain! When we arrived at the hotel, the staff were really friendly. We got into our room which had 2 double beds and the decor was modern with a lush bathroom!...

Thank Vicky B
Reviewed 1 week ago via mobile

Just back from this hotel following staying with my mother for a city break. The positives: great location 15 minute walk from the main square- walk long the river for great views of the castle. On the whole friendly staff- Clarissa in the restaurant was really especially loverly. Has good facilities (bar, restaurant, children's play area, swimming pool, Apple computers)....

Thank Tootingbird
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Sirs, Thank you very much for your review and feedback on your stay with us. Firstly, I would like to apologise for all inconveniences caused during your visit. I would like to reassure you that all your comments have been shared with the hotel’s manager and relevant departments. Action plan to eliminate situations like dirty wine glasses has been...

Pieve di Soligo, Italy
Reviewed 1 week ago via mobile

The room was nice and clean, the bed was comfortable, breakfast was good and the staff very kind! It was just 10/15 minutes walking from the city center. Even if it was on a main road it was quiet. A good hotel for a good price!

Thank Moony_Prongs
Pawel K, Kierownik at Novotel Krakow Centrum, responded to this review

Dear Guest, I would like to thank you very much for taking your time in making comments of your stay in our Hotel. It is a pleasure for us to see that you have such a good feedback about friendliness of our staff, comfortable and clean rooms, nice breakfast and location. We will keep working to maintain the level that...

Salisbury, United Kingdom
Reviewed 1 week ago

Superb. Rooms are large.. mini bar, luxury bathroom, tea and coffee in the room. Wonderful pool and jacuzzi. Staff all kind and helpful. Restaurant great, good ingredients used and good value. DOn't stay anywhere else! In the restaurant on a Tuesday they have nice live music - I was lucky enough to have Jurek (Piano) and Kathrin playing, they were...

Thank Andrew S
NovotelKrakowCentrum, Guest Relations Manager at Novotel Krakow Centrum, responded to this review

Dear Andrew, On behalf of myself and the hotel management, I would like to thank you for your review and feedback. Jurek and Kathrin send their best regards. We do hope to see you again at our hotel. Wishing you all the best, Wojtek Guest Experience Manager Krakow.

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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow Centrum is a stylish 4 star hotel in the centre of Krakow perfect for a business trip or holiday. Hotel, offering free WiFi internet and 340 sqm of conference facilities, is located across from Wawel Castle within walking distance of the Main Market Square. NOVO SQUARE Lounge Bar, will delight you with a range of Polish and international specialties. Spoil yourself in In Balance by Novotel wellness centre with swimming pool, sauna, jacuzzi, beauty treatments and massage service. Onsite parking. ... more   less 

Additional Information about Novotel Krakow Centrum

Address: ul. Gen. Tadeusza Kosciuszki 5, Krakow 30-105, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 4,712 - ₹ 8,442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow Centrum 4*
Number of rooms: 198
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Also Known As:
Novotel Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Krakow Novotel
Hotel Style:
#11 Business Hotel in Krakow
#25 Family Hotel in Krakow
#27 Luxury Hotel in Krakow
#31 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow Centrum staff and other travellers.
30 questions
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Questions? Get answers from Novotel Krakow Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of the hotel would give better views”
 of 5 bubbles steve1211957, 27 Mar 2017 | Read review
“Don't choose Novotel in Krakow”
 of 5 bubbles Nicholassue2014, 26 Mar 2017 | Read review
“If you have a family ask for connecting rooms,it really helped our experience”
 of 5 bubbles jhafc, 23 Mar 2017 | Read review
“Choose high up and see if you can have view to the river.”
 of 5 bubbles Q5048JEandrews, 19 Mar 2017 | Read review
“Front of the hotel to see the river and castle.”
 of 5 bubbles Ilovemusicals, 18 Mar 2017 | Read review
5 of 5