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Novotel Krakow City West

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974 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Krakow City West
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Showing 446: English reviews
Canterbury, United Kingdom
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 May 2014

We were booked in here rather than in the city centre which was a pity but not our decision. Nice & quiet but provisions in bedroom for tea & coffee making were in short supply. This seems to be fairly common in Poland. Bed was comfortable & hotel is in a quiet location.

Helpful?
1 Thank PLlikeshisfood
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

DEar Guest Thank you for reviewing Novotel Krakow City West and your valuable feedback. I am pleased to hear that you were happy with the bedroom and the quiet location of the hotel. I ahve also noted your feedback regarding low supply of tea/coffee and would like to assure you that corrective measures have been taken to avoid recurrence. My... More 

Sydney, Australia
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 May 2014

Loved this hotel. Our rooms were very spacious and comfortable. The bathroom was clean and modern.The staff were helpful. There was a great bar downstairs and breakfast was good. THe hotel was well positioned to travel to the centre of Krakow.

Helpful?
Thank Peter S
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Peter Thank you for reviewing Novotel Krakow City West and for your Five Star rating. My team and I are delighted that you had had a great stay with us and particularly liked our spacious and comfortable rooms and the friendliness of the team. Hope to have the opportunity to welcome you to Krakow in the future. Sincerely Nitin... More 

Manchester, United Kingdom
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 May 2014

good luxury hotel 4-5 km far from city center. its a half an hour walk. room was very clean and staff helpful. price was a bit expensive stayed there for 2 nights. room was big with a double bed and a sofa included.

Helpful?
Thank Stefell89
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your Five Star review and we are pleased to note that you enjoyed your stay with us. We remain at your disposal and do hope to welcome you back in the near future. Sincerely Nitin Bhatia General Manager More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 May 2014 via mobile

Rooms were spacious and kept clean, opted for bed and breakfast. Breakfast was basic but kept replenished. It is luck of the draw wether of not you find helpful staff, on check in was greeted by a lovely receptionist but at other times was spoken very rudely to. Shuttle bus times are good but as we experienced they didn't turn... More 

Helpful?
1 Thank Autumn C
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your valuable feedback regarding your recent stay at Novotel Krakow City West. I have carefully reviewed your comments and at the outset, please accept my sincere apologies for the short comings you experienced. I would like to assure you that this is not our usual standard of service and your feedback has been... More 

Cardiff, United Kingdom
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 20 May 2014

Ten of us stayed here on a Stag weekend......Taxi into town anywhere will cost between 15PZL to 50PZL (£3 - £10) dependent upon time, day etc of travel.....Bus stop right outside for cheaper 5PLZ fare into town......Shop over the road for any needs as well as a small diner that served great polish food....... Staff very friendly and will help... More 

Helpful?
1 Thank MarkHinge
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Mark Thank you very much for your very positive review of Novotel Krakow City West. I am delighted that you had a great stay with us and the breakfast, room, bar and the friendliness of the team all met your expectations. Hope to have the pleasure of welcoming you once again to Krakow. Sincerely Nitin Bhatia General Manager More 

Bratislava, Slovakia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 April 2014

I stayed with this property 2 nights on last weekend and it was very good decision to book this place! Staff is professional, nice big room, delicious breakfast … I can highly recommended this place to everyone who is travelling to Krakow. Stan SUGAR

Helpful?
Thank Stano S
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your positive review regarding your recent stay at Novotel Krakow City West. I am delighted with your feedback on the quality of our rooms, breakfast and the services rendered by the team. We look forward to welcoming you once again in the near future. Sincerely Nitin Bhatia General Manager More 

Ljubljana, Slovenia
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 April 2014

I spent two nights in the hotel. I had the conference in the center of the town. The hotel was clean, WiFi worked well even in the 8th floor. The hotel also has the parking space, which is payable for extra (1 day 10 €). There is a bus station in the front with buses which actually stick to the... More 

Helpful?
Thank Dardaj
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you very much for your feedback about your stay at Novotel Krakow City West. My team and I are happy that we met your expectations and you particularly mentioned about the cleanliness and the team's kindness in your review. Thank you once again and hope to welcome you in the near future. The team and I would... More 

Zanzibar Island, Tanzania
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 April 2014

Stayed for business twice. Free wifi was adequate for business, but inadequate if you want to watch videos etc (I don't). Rooms are clean, modern and comfortable with free mineral water and a small fridge. Sauna is good (but managers - please put a water-cooler in sauna area; no water in a sauna is a health problem, and encouraging people... More 

Helpful?
3 Thank bruce l
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for your feedback about your recent stay at Novotel Krakow City West. I am particularly delighted about your positive comments on the cleanliness and breakfast and I would like to also acknowledge your comment about the leisure facilities. Your valuable feedback will help us in adapting our procedures to enhance guest satisfaction and I thank you... More 

Dublin, Ireland
Level Contributor
297 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 443 helpful votes
Reviewed 29 March 2014

LOCATION & ATTRACTIONS NEARBY *** Novotel Krakow City West (formely known as Novotel Bronowice) is situated approx. 3 km from the city centre, close to few business centres. It is not that bad with communication as there is bus stop nearby and it's not that expensive to take a taxi to the centre. HOTEL OVERVIEW *** Building itself it's quite... More 

Helpful?
1 Thank marqoos_pl
NitinBhatia, General Manager at Novotel Krakow City West, responded to this review

Dear Guest Thank you for reviewing Novotel Krakow City West here on Tripadvisor. For a seasoned traveler and a loyalty club member as yourself, i am delighted that your overall perception of the hotel was positive, from the product to the service rendered to the value for money factor. My team and I look forward to welcoming you once again... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Krakow City West is a 4 star hotel conveniently close to the centre of Krakow. Complimentary WiFi internet and conference rooms for up to 350 people will help your business trip run smoothly. For a relaxing break, we offer the largest rooms in town with air conditioning and satellite TV for your comfort. The hotel is just 15 minutes from the airport with onsite parking and a free shuttle bus to and from the city centre. Enjoy our restaurant, bar, indoor swimming pool, sauna and casino. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 2,810 - ₹ 4,867 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#14 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#24 Luxury Hotel in Krakow
#26 Family Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
22 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better view facing the entrance”
 of 5 bubbles rolycottam, 11 Nov 2016 | Read review
“Ask for rooms on the front, They have a good view....”
 of 5 bubbles PrashantGupta220688, 27 Oct 2016 | Read review
“rooms also have a mini bar and wifi access”
 of 5 bubbles B1467PZjohnb, 20 Oct 2016 | Read review
“StY away from 1026”
 of 5 bubbles Jcgnj, 14 Oct 2016 | Read review
“No problems all was well.”
 of 5 bubbles 793hilaryj, 2 Oct 2016 | Read review
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