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Novotel Krakow City West

Booking.comUS$ 75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 152*
US$ 75*
US$ 152*
US$ 75*
US$ 152*
US$ 75*
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Novotel Krakow City West
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1,105 Reviews from our TripAdvisor Community

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Showing 495: English reviews
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Canberra, Australia
Reviewed 5 days ago NEW

The hotel is located about 40 minutes walk from the city; with a free shuttle twice daily; and close to bus lines and a short walk to the tram (Line 20). Line 20 is great because it is quick to the city (2.80) and also services the ghetto area (3.80). The building is a bit tired but is being renovated....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gordon W
Wojtek K, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Mr. Gordon, My name is Wojtek and I work as Guest Experience Manager for all Accor Hotels in Krakow. I have read your review here on Trip Advisor twice with a great care and firstly would like to thank you for your time to share it (a fairly long feedback) with us and apologize for ALL inconveniences caused. Additionally,...

Swindon, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had a brilliant stay at this hotel, staff are all very friendly the hotel was very clean and the rooms were well proportioned with everything we needed for our stay! Entertainment in the evening was good but not intrusive!

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Helpful?
Thank Mark W
Wojtek K, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Mark, Thank you very much for your review. We're glad you enjoyed your stay with us. We wish you all the best and hope to see you again at Novotel Kraków City West in the future. Warm regards from all of us here! Wojtek K. Guest Experience Manager Kraków

Broadstone, United Kingdom
Reviewed 1 week ago via mobile

The hotel was perfect for a weekend trip. We were a group of 8 friends. The hotel is about 2 miles from the centre costs about £4 in a taxi. The rooms were reasonably modern, clean and tidy. The pool is small, but fine for a quick dip. Breakfast was fine, but Full English not really an option. Check in...

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Helpful?
Thank 228mfk
Wojtek K, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Guest, Thank you very much for your review and feedback. I can see you had a good time with us despite small issues. I hope despite this fact you will choose our hotel in the future. All the best from sunny Kraków, Wojtek K. Guest Experience Manager Kraków

Luxembourg City, Luxembourg
Reviewed 1 week ago

Located between the airport and the city it is a excellent price / amenities ratio. The room are classic Novotel the superioir with sofa and queen bed. Very quiet hotel. Friendly staff always ready to help. A cab to go to old market is 5 to 7 euro... Well organised breakfast buffet.

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Helpful?
Thank Marini M
Fiss
Reviewed 1 week ago

Friendly check-in - friendly check out! Rooms okey, breakfast also! Friendly staff! Very nice lobby and bar! Nothing to complain! :-) The women in the bar keeps on smiling and very busy. Great. See you next time!! Thanks for everything!

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Helpful?
Thank Hotel_Natuerlich
Harrogate, United Kingdom
Reviewed 1 week ago via mobile

Cannot recommend this hotel highly enough. In a very quiet area out of the city centre. It is immaculate with excellent facilities and the staff were delightful. We were given a complimentary coffee while waiting for our transfer to the airport.

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Helpful?
Thank Morag J
Glasgow
Reviewed 2 weeks ago

Had a lovely stay at this hotel. Room on 8th floor, recently refurbished, large, spacious and clean. Walk in shower with good pressure, no bath. Toilet separate from shower room with no hand washing facilities. Safe in room. Great breakfast choice, breads, cereals, meats cheese, fruits, yogurts and omelettes made to order .All staff polite and courteous, couldn't do enough...

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Helpful?
Thank JMF_7
Neath, United Kingdom
Reviewed 2 weeks ago

The hotel was clean, room was lovely with a nice comfy bed. Food was lovely, although maybe the waiters could learn to smile more - the gentleman who served me for my evening meal on both nights looked like he didn't want to be there and was quite rude. The rest of the staff were lovely though. Wifi is terrible,...

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Helpful?
Thank Hayley J
Wojtek K, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Mr. J Hayley, Thank you for your review. Apologies for the WiFi quality - we will double check it. Also, we are sorry our waiter seemed to be rude to you. That should not have happened. We hope that despite these drawbacks you will choose our hotel in the future. Kind regards, Wojtek K. Guest Experience Manager Kraków

Reviewed 2 weeks ago via mobile

I have been staying at Novotel a few times now. Reception very efficient. Rooms nice and big. Could change the breakfast menu for clients like me who stays for extended time. Apart from that a very pleasant stay every time hence me returning to Novotel regularly .

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Helpful?
Thank Chris V
Wojtek K, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Chris, Thank you very much for your review and feedback. I have sent a private message to you here on Trip Advisor. Would really appreciate your further feedback as the stay you described went well the score of the review is only 60. Many thanks in advance and shall be awaiting for your reply. Wojtek K. Guest Experience Manager...

Wiltshire, United Kingdom
Reviewed 2 weeks ago

Our stay was over two nights at Novotel Krakow City West. We had a superior room which included breakfast for both mornings. The room was lovely, spacious and very clean. We were on the 7th floor and it was very quiet up there both nights. The bed was big and we had lots of pillows. We also had complete control...

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Helpful?
Thank PartTimeTraveller123
Wojtek K, Guest Relations Manager at Novotel Krakow City West, responded to this review

Dear Aceshighpresents, As the Guest Experience Manager for all Accor hotels in Krakow, I would like to thank you for your kind review. We are really happy we mad your stay an enjoyable one. We wish you all the best and really hope you will choose our hotel in the future during your next visit to Royal City of Krakow!...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Our 4-star hotel will surprise you with its contemporary interiors, a cosy bar, a library and a colourful area for kids. The hotel’s spacious, 30-metre rooms, warm colours and super-fast Wi-Fi will make sure you enjoy a comfortable stay and perfect conditions for work. Your well-being is of utmost importance for us; we are surrounded by green spaces, away from busy Old Town and above all we offer our guests free-of-charge transfers to the centre of Krakow. The public transport bus stop is right opposite. ... more   less 

Additional Information about Novotel Krakow City West

Address: Armii Krajowej 11 Street | Armii Krajowej 11, Krakow 30-150, Poland (Formerly Novotel Krakow Bronowice)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 3,568 - ₹ 6,163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Krakow City West 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Novotel Krakow Bronowice Hotel Krakow
Accor Krakow Bronowice
Krakow Novotel
Hotel Style:
#14 Best Value Hotel in Krakow
#20 Business Hotel in Krakow
#26 Family Hotel in Krakow
#33 Luxury Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Krakow City West staff and other travellers.
33 questions
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Questions? Get answers from Novotel Krakow City West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor rooms have been refurbished and are quiet”
JMF_7, 13 May 2017 | Read review
“Our superior room was on the 7th floor.”
PartTimeTraveller123, 8 May 2017 | Read review
“I had second Floor, my room was very clear and comfortable.”
nikholasr, 19 Apr 2017 | Read review
“Ask to see the room first”
PeterB507, 12 Feb 2017 | Read review
“Ask for room on a high floor! Better views...”
sawadee_1, 6 Feb 2017 | Read review
5 of 5
Booking.com
US$ 75* /night
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Prices are for 1 room, 2 adults
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