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ibis Krakow Centrum

ibisUS$ 69*
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#65 of 258 Hotels in Krakow
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 152*
US$ 69*
Great Deal
US$ 70*
US$ 70*
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ibis Krakow Centrum
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547 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Krakow Centrum
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Showing 218: English reviews
Reviewed 21 April 2017 via mobile

I don't wanna have to do this. The hotel was cosy and simple. Affordable. Close walk to down town area. The breakfast is poor. But the biggest concern was this. Two stains on bed. When I noticed them it was late into the day. They weren't changing sheets anymore I guess. The next day the stained sheet was still on...

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Helpful?
Thank Sarah M
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Sarah, On behalf of myself and the entire team at our hotel, I would like to express my apologies. Please be reassured your review has been shared with the hotel and housekeeping managers in order to eliminate such situations in the future. In case of any additional questions, please feel free to contact me. Sincerely yours, Wojtek Guest Experience...

Glasgow
Reviewed 20 April 2017

Nice, clean, spacious and central. Incredibly handy for the number 2 train to travel in and out of the centre. (FYI most things are closed on Easter Sunday!) The only downside to this hotel, was that the hairdryer was terrible please take your own!!!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank zoelisa
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Ms. Zoelisa, Thank you for your time and share with us your feedback on your stay with us. Technical Department is aware of the condition of the hairdryer and will take the required actions immediately. We hope that despite this small issue you will choose our hotel in the future. Lastly, I am sorry for the inconveniences caused during...

Reviewed 16 April 2017 via mobile

We like to come back to this very cosy and pleasant hotel in the middle of Cracow. This time, a few days before Easter, it was fully packed, but the excellent personnel were so helpful and well organized that we have not noticed!! We were given new tips for sports (jogging in the city centre around football stadions), GREAT restaurant...

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Helpful?
Thank Cukrowy C
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Guest, Thank you very much for your time to share with us this review. We're glad we made your stay a good one. Hope to see you again at our hotel. Wishing you all the best, Wojtek Guest Experience Manager Krakow

London
Reviewed 12 April 2017

I would have awarded Ibis Centrum four stars because of its slightly dull location, hundreds of metres away from the charming Old Town and the buzzy district of Kazimierz, but I can’t resist giving it the full five stars because, thanks to the bright modern décor and exceptionally cheerful, guest-focused young members of staff, the hotel is simply one of...

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Helpful?
1Thank Webbski-85
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Mr. Webbski, On behalf of myself and the entire team I would like to thank you for your time to provide us with such a long and interesting review. We really value your feedback a lot as this gives us a great opportunity to improve our services even better for our Guests. We really hope you will stay with...

Reviewed 9 April 2017 via mobile

Rooms weren't cleaned every day some days they only did the bed. Pretty bad mattress and horrible pillows didn't manage to sleep well for most nights. Receptionist do not speak English at all except one guy who was was lovely and helped us buy train tickets for Zakopane. Thanks mate! Most of the things in the. It and not in...

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Helpful?
1Thank Gilbert007xxx
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Guest, On behalf of the entire team at our hotel and myself, I would like to apologize for all the inconveniences caused to your visitors. Your feedback has been immediately shared with the hotel management in order to arrange the necessary plan to improve the quality of our services to our current and future Guests. Once again, please accept...

Central Poland, Poland
Reviewed 8 April 2017

Good choice for tourists and business travelers. Clean and nice. Kindly staff knows LeAccor Club rules well. Only leaving underground parking may be challenging due to exit way angle. I suggest to try!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 74bartosze
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Guest, Thank you for your feedback and review on your recent stay with us. It appears as good stay which is a very good news for us that we delivered a good service. We hope that despite a small drawback about the parking exit, you will stay with us in the future. Wishing you all the best, Wojtek Guest...

London, United Kingdom
Reviewed 30 March 2017

This hotel went above and beyond to help with any queries we had. Check in and check out we're both very smooth and peaceful. I especially liked that the cleaners said good morning; a small gesture often missing in hotels. The staff were helpful at breakfast pointing out what was and was not gluten free and were great at booking...

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Helpful?
Thank Abbie M
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Abbie, Thank you very much for your kind review. Everybody from the hotel says “HI” and we hope you will stay with us in the future. Wishing you all the best, Wojtek Guest Experience Manager Krakow

Canterbury, United Kingdom
Reviewed 30 March 2017

This is a fantastic budget hotel just a short walk from Old Town and the beautiful public square. The reception staff spoke very good English and were incredibly polite, smiley and helpful. The beds we're very comfortable with fast and reliable wifi. Breakfast had everything, and more, than I needed. My only complaint was the A/C didn't blow out any...

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Helpful?
1Thank ppatchpaddy
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Ppatchpaddy, Thank you for your feedback on your recent stay with us. Your remarks regarding the lifts and air-conditions have been shared with the hotel management and technical teams to double check all systems carefully in order to eliminate such situations in the future. We hope that despite these obstacles you will stay with us again in the future....

Eilat, Israel
Reviewed 30 March 2017

As a club member I just enjoyed this hotel. Service is excellent. Reception is excellent. Every problem is resolved immediately. Assistance in orientation and excellent information. I was at the Ibis Hotel in Portugal and in Bratislava, and now I have invited South Korea to Seoul and a few other cities

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Simon E
Stanislav S, Guest Relations Manager at ibis Krakow Centrum, responded to this review

Dear Simone, Thank you very much for your review and kind words. Hope to see you again at our hotel in the future. Wishing you all the best, Wojtek Guest Experience Manager Krakow

Doha, Qatar
Reviewed 28 March 2017

In comparison to other Ibis hotels. This one is one of the best regarding the teams working there. They helped for the reservation and did everything as requested with a smile. Thank you! The hotel is at 20 minutes from the old center and very close to the Wawel Castle (do pay attention it is close on Mondays though). It...

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Helpful?
Thank Max_Dec2014
Stanislav S, General Manager at ibis Krakow Centrum, responded to this review

Dear Max_Dec2014, Thanks for your superb review. Hope to see you again upon your next trip in Poland. Kind regards, Stanislav Sugar

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Do you know that ibis name comes from the exotic birds living in rain forests around the globe? It is fairly the same as our hotels that are located almost everywhere you go. ibis Krakow Centrum has been located with our guests’ convenience in mind. It is well situated with an easy access to the Rynek, Royal Castle or Kazimierz; a nice walk along the river. ... more   less 

Additional Information about ibis Krakow Centrum

Address: Wladyslawa Syrokomli 2, Krakow 30-102, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 3,048 - ₹ 6,314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Krakow Centrum 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Ibis Krakow Centrum Hotel Krakow
Accor Krakow Centrum
Hotel Style:
#41 Business Hotel in Krakow
#75 Romantic Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from ibis Krakow Centrum staff and other travellers.
26 questions
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Questions? Get answers from ibis Krakow Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the 3rd floor and the room was clean and quite”
701gulamr, 17 May 2017 | Read review
“Avoid the side by the kitchen. 443 suffers from dreadful cooking smells, for example”
  • The bathroom's corner door is a clever space-saving design
  • A cupboard by the window is an innovative desgn detail
Webbski-85, 12 Apr 2017 | Read review
“Room 632 have a castle view”
SleeplessInDundee, 14 Mar 2017 | Read review
“Our room offers view for roofs of other buildings.”
WojtekKopenhaga, 5 Mar 2017 | Read review
“high floor room for a good views of castle”
thevoiceguy, 27 Nov 2016 | Read review
5 of 5
ibis
US$ 69* /night
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Booking.comUS$ 70
PricelineUS$ 70
AMOMAUS$ 152
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Prices are for 1 room, 2 adults
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