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Crystal Suites chez Helena

Hotels.comUS$ 91*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 93*
US$ 91*
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US$ 93*
US$ 93*
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Crystal Suites chez Helena
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Suites chez Helena
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Reviewed 31 October 2016

Based in a fantastic location - about a 15 minute walk from the main market square and Szeroka street is a very historic and scenic area. There are also some really nice cafes and restaurants nearby. The room is nicely designed, very comfortable and clean and the staff were all very friendly. It has all the equipment you need to...

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Helpful?
Thank Leo H
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you very much for taking time to post your review! I'm really glad that you enjoyed your stay in our apartments. I hope that you'll choose Crystal Suites again in the future! Kind regards, Anna Czerni

Rouyn-Noranda, Canada
Reviewed 26 October 2016
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Thank fvallieres1
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Reviewed 26 October 2016

Perfectly situated in Kazimierz, very clean and cozy apartments, plenty of bars and restaurants nearby, walking distance to old town and the river (15-20 minutes). We really loved staying there and will come back definitely!

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Helpful?
Thank Mathias J
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you so much for taking time to post your review, I really appreciate that! I'm very glad that you enjoyed your apartment and our location. I hope that you'll stay with us again in the future! Kind regards, Anna Czerni

Layton, Utah
Reviewed 3 October 2016

This is a fantastic location and a very comfortable stay. I can’t tell you how I enjoyed having my own apartment after being in “regular” hotels for a week. It was a wonderful break and the apartment quickly became my home away from home! The Chez Helena is in the nice part of Krakow’s Jewish quarter – a very touristy...

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Helpful?
Thank Outdoorpartner
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you very much for your detailed review, I really appreciate it! I'm so glad that you enjoyed your stay in Crystal Suites. Thank you for your opinion regarding bath tub, we'll think about some kind of mat that will prevent slipping. I hope that you'll choose our apartments again next time you'll be in Krakow - if...

Glasgow, United Kingdom
Reviewed 1 October 2016 via mobile

My Mother and I stayed in the top floor apartment which was spacious and relaxing for our 4 night stay. The square is the most picturesque in this atmospheric quarter with easy access to trams, tours, cafes and restaurants. The staff were extremely friendly, helpful and thoughtful. The apartment was spotlessly clean and beds were very comfortable. We can't wait...

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Helpful?
Thank Sarah S
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you so much for your great review - I'm really grateful for your opinion! I'm very glad that you enjoyed your stay with us and I do hope that you'll be back soon. Kind regards, Anna Czerni

Winnipeg, Canada
Reviewed 16 September 2016

As first time visitors to Krakow, we can't comment on the price/quality of alternative accommodation but we were very pleased with Crystal Suites. The location overlooking the street was fine, street noise from all the commotion of tour groups, the lineup of restaurants and evening street entertainment below our windows was not a problem- we could open the windows to...

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Helpful?
Thank PrairieMan721
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you very much for taking time to post your opinion about our apartments. I really appreciate your detailed review and I'm very glad that you enjoyed your stay with us. I hope to see you again in Crystal Suites! Kind regards, Anna Czerni

Reviewed 14 September 2016
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Thank Ani M
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review
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Reviewed 27 August 2016 via mobile
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Thank Alain G
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Yokohama, Japan
Reviewed 25 August 2016

That was the first visit at Poland. Just after arriving at the airport and the central station, we was wondering if we reach chez Helena. But it was not far from the central station, tram stops and the city centre. We enjoyed Krakow without stresses for traffic.

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Helpful?
Thank yoichiy302
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

Dear Guest, thank you for your review, I'm glad that you enjoyed your time in Krakow. I hope that you will stay with us again next time you'll visit our city. Kind regards, Anna Czerni

Rome, Italy
Reviewed 25 August 2016
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Thank TinoRuggiero
CrystalSuitesManager, Manager at Crystal Suites chez Helena, responded to this review

52 photos of this hotel

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Lying in the heart of Kazimierz, in Szeroka St, Crystal Suites blends bright interiors and individually commissioned furnishings, fabrics and artwork with modern comfort and period detail. Each of the six individually appointed apartments is named after a Rubinstein sister. ... more   less 

Additional Information about Crystal Suites chez Helena

Address: ul. Szeroka 14, Krakow 31-053, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Price Range: ₹ 5,106 - ₹ 8,814 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Suites chez Helena 3.5*
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Suites chez Helena staff and other travellers.
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TEESSIDE
CrystalSuitesManager Krakow, Poland Property representative
Helpful answer
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Not as helpful

Hello,

yes, you can store your luggage in our reception, which is located in the same building as apartments. It's open from 9 A.M. to 9 P.M.

Best Regards,

Anna Czerni, Manager at Crystal Suites

1 month ago

See all questions (1)

Questions? Get answers from Crystal Suites chez Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Chaja and Regina rooms have a view of the square and room 2 has a private patio area for the summer.”
Tourist357, 30 Dec 2016 | Read review
“Did not like the smell in suite 2”
neu-woman1, 31 Oct 2016 | Read review
“Great studio 1st floor with terrace”
schubiduu, 17 Aug 2016 | Read review
“No elevator, so don't book top floor if you're not into stairs.”
PaulKlNG, 8 Jun 2016 | Read review
“' Manka' apt. real double bed& rear room for less noise”
438samic, 23 Apr 2016 | Read review
5 of 5
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US$ 91* /night
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Prices are for 1 room, 2 adults
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