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Hotel Galaxy

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#32 of 256 Hotels in Krakow
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Galaxy
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1,200 Reviews from our TripAdvisor Community

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Showing 871: English reviews
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Newtownabbey, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great location 15-20 min walk or 5 min in a taxi which was about 25 sloty to the main square the hotel was very clean and comfortable staff very friendly breakfast had plenty to suit all needs would highly recommend this hotel for a city break

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Thank ivan0l4
Reading, United Kingdom
Reviewed 1 week ago

Lovely hotel, the staff were very friendly and helpful. The room was great, and very clean, with an amazing bath! The breakfast was also very nice, although my husband was a little dissapointed because they only serve pancakes once every 3 days! We booked all of our trips though the hotel as well and they were very helpful and organized,...

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Helpful?
Thank Jess J
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear Guest, Thank you for taking the time to write this fantastic review following your recent stay with us at Galaxy Hotel, I am thrilled that you had such a great time with us. I was delighted to read your lovely comments about our staff here at Galaxy Hotel. I will enjoy sharing your feedback with the rest the team....

Walsall, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for 3 nights with a group of friends while on a city break. The staff were super friendly. The rooms are modern clear and have everything you need. The breakfast which was included was great. Options for everyone. Hot and cold options. Free wifi is available throughout the hotel and it worked perfectly. We used the spa...

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Helpful?
Thank chris f
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear Guest, Thank you for taking the time to write this great review of your experience at Galaxy Hotel. Thank you for highlighting the WiFi, breakfast and SPA centre. Thank you once again for reviewing Galaxy Hotel. I hope we have the pleasure of welcoming you back in the future.

Saintfield, United Kingdom
Reviewed 1 week ago

Within walking distance to the center of Krakow. Situated along the riverside. Small shopping centre nearby. Swimming pool is a big bonus for this hotel. An excellent base for all Krakow has to offer.

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Thank kerri_14mcb
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear Guest, Thank you for sharing this great feedback from your recent stay with us at Galaxy Hotel. I was pleased to read that you had enjoyed the location. I hope we have the opportunity to welcome you back to Galaxy Hotel again in the future.

Vaxjo, Sweden
Reviewed 1 week ago via mobile

Nice and fresh rooms with plenty of space. Really good breakfast and both the lounge and the restaurant was of a high standard. Swimming pool and sauna very appreciated. The reception staff was very friendly and professional. Can really recommend this hotel.

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Helpful?
Thank Joost B
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear Guest, Thank you so very much for taking the time to share your feedback following your recent stay with us at Galaxy Hotel. I was very happy to read that you enjoyed your stay with us. Thank you for your recommendation. My kindest regards.

Taunton, England, United Kingdom
Reviewed 2 weeks ago via mobile

Arrived at hotel galaxy for a 5 day 4 night cultural get away with friends! Picked up by private chauffeur from the hotel which cost us approx 90zly.. highly recommend doing this it saves a lot of hassle! Had a very smooth check in with a lovely lady who spoke very good English & was very helpful & informative with...

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1Thank Lucie373
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear guest, Many thanks for taking the time to share your kind words following your stay at Galaxy Hotel. I was so pleased that you liked all facilities and the great service from aor team. I just want apologize for all incovenience during your check-out. We hope that you visit us again in near future. With renewed thanks.

Krakow
Reviewed 2 weeks ago

Hotel Galaxy is a modern luxury hotel in a great location with views of the Vistula river The breakfast was great with hot and cold choices It was only a short 15 min walk to the old Jewish quarter or 20 mins to the old town

Review collected in partnership with Galahotels.com
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Thank antonyb771
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear Guest, Thank you so very much for your feedback following your recent stay with us at Galaxy Hotel. I was delighted that you enjoyed your stay with us and found all of the facilities. Best regards!

Reviewed 3 weeks ago

although the hotel is very good , its location is a bit far from the old town(around 2 kms) so it is difficult to walk after a tiring day,but they can call a taxi for you , their staff is very helpful

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Thank Orlando D
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear guest, I was delighted that you enjoyed your stay with us at Galaxy Hotel. Thank you for taking the time to post your review and I have passed on your kind words to the team. We all look forward to welcoming you back once again. Best regards!

Nottingham, United Kingdom
Reviewed 3 weeks ago

Great value with great choice breakfast , clean ,tidy modern rooms with A/C ,WiFi, TV,tea& coffee in room .Small pool,jacuzzi,steam & sauna bonus after a long day..By the river & next to shopping mall is very handy .Helpful staff overall with little bath salts departure gift adds to very positive & pleasurable whole stay experience.

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1Thank KKJL
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Many thanks for posting your review following your recent stay with us at Galaxy Hotel. I was really happy that you enjoyed your stay with us and enjoyed the service that the great team here provided you with. I have passed on your feedback to them and we all hope you will come and visit us again soon. MI kindest...

SPB malta
Reviewed 3 weeks ago

Very central hotel, easy to go out and about on foot or few minutes by taxi which are quite low cost. Very clean hotel and staff are very friendly and accommodating. A good buffet breakfast with a wide choice of food. Only complaint is the pool which was not warm enough on 2 days out of 5. Temperature on board...

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Helpful?
1Thank Annamcat
Damian P, PR Specialist at Hotel Galaxy, responded to this review

Dear guest, I was so glad that you enjoyed your break with us at Galaxy Hotel. Many thanks for taking the time to post your feedback and I was really happy that you also enjoyed the friendly service, facilities and great location of the hotel. Please do come and see us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Galaxy Hotel is located in the city centre near the river Vistula, the Old Town and Kazimierz Jewish District. The hotel offers a broad canvas of services and recreational facilities for tourists and business people alike ranging from standard and Business Class accommodation, conferences, events, and family reunions. The hotel also houses a SPA & Wellness centre.Our offer includes 205 rooms of various sizes and categories, a conference centre with area of 1550 sqm, a terrace for 300 people, Andromeda Restaurant for 270 guests, SPA & Wellness featuring an indoor swimming pool with counter-current, jacuzzi, dry & steam saunas, fitness room, medical cabinets, hairdresser's. We have made every effort to ensure that you will enjoy the comfort and safety of your stay. Apart from Standard and Business Class rooms or Suites, we offer specially designed rooms for families. Our amenities are available to the disabled. For those who come by car there are underground and outdoor car parks to accommodate up to 70 cars. ... more   less 

Additional Information about Hotel Galaxy

Address: ul. Gesia 22a, Krakow 31-535, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: ₹ 4,376 - ₹ 9,527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Galaxy 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Krakow
#8 Family Hotel in Krakow
#18 Romantic Hotel in Krakow
#19 Luxury Hotel in Krakow
#27 Business Hotel in Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Galaxy staff and other travellers.
61 questions
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Questions? Get answers from Hotel Galaxy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors quieter best views front of hotel”
 of 5 bubbles rosemarier567, 15 Jan 2017 | Read review
“Rooms that look over the river are the best in my opion..”
 of 5 bubbles georgebW8813YZ, 15 Jan 2017 | Read review
“Request a room away from the elevators.”
 of 5 bubbles josephp957, 11 Jan 2017 | Read review
“Front has view of river but next to road not that we heard anything.”
 of 5 bubbles Lesleyvasey1969, 7 Jan 2017 | Read review
“Ask for a room facing away from the road if that sort of thing bothers you.”
 of 5 bubbles HighWycombeTraveller, 21 Dec 2016 | Read review
5 of 5