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Mercure Czestochowa Centrum

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267 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Swindon, United Kingdom
Reviewed 27 November 2016

In major need of refurbishment. Very tired looking hotel, check-in and check-out very slow. Only one of two hotel options in Czestochowa. Would not choose to stay here again if other options were available.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Car0lyneP
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Czestochowa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Antwerp, Belgium
Reviewed 12 November 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 273wesleym
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Virginia
Reviewed 25 October 2016

The hotel is very clean and the breakfast is really very good, though expensive for Poland (about $12 USD, 44 zloty) This is as close as you can hope to stay to the Jasna Gora Monastery/Shrine of Our Lady of Czestochowa. I would recommend this to friends and will certainly stay here again.

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Helpful?
1Thank Therese P
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Therese, Thank you for your honest opinion about our hotel! Together with my team we are glad that you satisfied with your stay and we hope to see You soon! Once again, thank you and invite you cordially. Sincerely, Krzysztof Tuszycki General Manager

Glasgow, United Kingdom
Reviewed 24 October 2016

A very modern hotel with lovely and clean rooms. There was a lovely selection of food for breakfast and the waiting staff were excellent. The location Is fabulous as it is under 10 minutes to walk to the Jasna Gora Monastery. The hotel is also a very short walk to the town centre where there are loads of places for...

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Helpful?
Thank rebeccam05
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the hotel Mercure Czestochowa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Hong Kong, China
Reviewed 17 October 2016

We stayed one night as part of a 10-day pilgrimage tour to Italy and Poland. The best thing about this hotel is that it's walking distance to the Jasna Gora shrine.The road to the shrine is wide, smooth and flat, good for people in wheelchairs although it can be a long walk for those who are not in decent physical...

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Helpful?
Thank Ben C
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Ben, We very much appreciate your comments regarding your stay at the Hotel Mercure Czestochowa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Israel
Reviewed 16 October 2016

The hotel was convenient because of its location, clean rooms, front desk service and food quality. The hotel has also a restaurant and bar thay are open until late at night. I have to add; At breakfast had a huge selection of food, both hot and cold

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Helpful?
Thank itm1
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Czestochowa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

New York City, New York
Reviewed 13 October 2016

Stayed here while on a Bus Tour and was happy that it was walking distance to the monastery. The hotel was old, dated and after a youth group was there rather dirty. I don't think I would ever stay there again or recommend.

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Helpful?
Thank Mike N
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Mike, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Krzysztof Tuszycki General Manager

Liverpool, United Kingdom
Reviewed 8 October 2016

This hotel is a typical Mercure property, in that the rooms are comfortable and clean although a bit out of date. It definately isn't an Ibis Styles. Nevertheless, it is a decent hotel, great food, great service and a very good location. I would suggest a room towards the back of the hotel as the road can be a bit...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Evert F
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Sir, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

Świdnica, Poland
Reviewed 2 October 2016

Quite nice hotel in Czestochowa, close to all interesting plces. However parking not too large, especially when bus is at hotel. Moreover a little too noisy restaurant. Room was very nice, but window didn't reduce street noise. But in general very positive impression.

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Helpful?
Thank Wojciech S
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Sir, Thank you for your honest opinion about our hotel! Together with my team we are glad that you satisfied with your stay and we hope to see You soon! Once again, thank you and invite you cordially. Sincerely, Krzysztof Tuszycki General Manager

Reviewed 29 September 2016

I stayed in this hotel for three weeks. The hotel lobby and restaurant have been recently renovated, but the rooms and the corridors on the upper floors generally need to be renovated too. Rooms are clean but bedding is quite uncomfortable, bathrooms are inconveniently set up. Front desk staff is extremely unhelpful and will not make any effort. And do...

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Helpful?
Thank Wox A
CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Czestochowa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Mercure Czestochowa Center is located in the centre of the city, near the Jasna Gora Pauline Monastery and on the edge of the Krakow Czestochowa Jurassic Upland Chain. The hotel features 102 rooms including 12 suites, 200 sqm of meeting space (whichcan accommodate up to 120 people), the PIRAMID restaurants. ... more   less 

Additional Information about Mercure Czestochowa Centrum

Address: Ks J. Popieluszki 2, Czestochowa 42-200, Poland
Region: Poland > Southern Poland > Silesia Province > Czestochowa
Price Range: ₹ 2,214 - ₹ 4,830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Czestochowa Centrum 3*
Number of rooms: 102
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Czestochowa Centrum staff and other travellers.
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Questions? Get answers from Mercure Czestochowa Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are larger than others. We had a sitting area in our room which the rooms of our tour companions did not have.”
 of 5 bubbles 580benc, 16 Oct 2016 | Read review
“Avoid rooms on the side of the road as the traffic is always quite loud in this area. Ask for a room facing West.”
 of 5 bubbles w0xa, 29 Sep 2016 | Read review
“Ask a room with view on Jasna Gora”
 of 5 bubbles Pat042, 3 Mar 2016 | Read review
“ask for a room with a view of the monastery”
 of 5 bubbles jeszcze00000, 2 Nov 2015 | Read review
“THe best would be with the view to Jasna Gora.”
 of 5 bubbles mikelos_pl, 29 Aug 2015 | Read review
5 of 5