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Mercure Ostrava Center

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Mercure Ostrava Center
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421 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Bratislava, Slovakia
Reviewed 28 November 2015

This hotel is situated in beautiful historical building in the center of Ostrava and that is great. Rooms are nice but there is NO HEATING in the bathroom so if you want to have bathroom with comfortable temperature then you have to open the door to your room and that is not very pleasant. Bathroom is cold. According to Czech...

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Helpful?
Thank prima80
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest. We very much appreciate your comments regarding your stay at Mercure Ostrava Center. It is always a pleasure to receive positive feedback or objective criticism. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Liverpool, United Kingdom
Reviewed 9 November 2015

This is an excellent Mercure hotel which is in an excellent restored building. While the reception staff all had trainee badges the service was excellent and they all had a smile on their faces. The room itself, while small, was comfortable, modern and well furnished. This hotel would be my first choice if I ever visit Ostrava again.

Review collected in partnership with Accorhotels.com
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Thank erniew501
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest. We very much appreciate your comments regarding your stay at Mercure Ostrava Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Boelenslaan
Reviewed 4 November 2015

We realy enjoyed the good front desk employees and the nice rooms. In the morning we had a good breakfast and by request they even served a breakfastbox because of our early departure. The entrance of the parking is a little tight.

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Helpful?
Thank martinwL7464QP
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to post your review on Tripadvisor. I am glad you enjoyed your stay in our hotel and trip to Ostrava. I will look forward to your next visit. Vladimir Sic, General Manager

Helsinki, Finland
Reviewed 30 October 2015

Rooms are in tip-top shape, silent yet effective air conditioning, less than average street noise and no noise at all in rooms facing side-streets. Reception desk is effective and personnel leave a professional feeling.

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Thank J_M944
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager.

Reviewed 22 October 2015 via mobile

The Staff in the hotell verky professional and have High competens,perfekt service. The room was in perfekt very nice. I Think the hotell is a good choice. I can recommend the restaurant within the hotell the food was excellente. The have a nice saftey for expansive brandy, wine.

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Thank Peter K
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you so much for your review. It is a pleasure to hear that you had a perfect time during your visit. I am glad you had an excellent service, liked the rooms, service and our lovely restaurant. I hope to get the opportunity of welcoming you soon here at the Mercure Ostrava hotel. Best regards, Vladimir Sic...

Reykjavik, Iceland
Reviewed 21 October 2015

Stayed at the Mercure in Ostrava while on business there. Found the hotel to be very nice, quiet, comfortable and a pleasant place to stay. The hotel is located in the center of Ostrava, but is still in a quiet area. The lobby is up on the second floor along with a nice restaurant, a bar and comfortable chairs for...

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Thank EagleFlyer
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you very much for your lovely review and for recommending hotel Mercure Ostrava Center on the TripAdvisor. We are so glad to see that you spent a great time during your recent stay in our hotel and everything was perfect. It is our pleasure to fulfil quest's expectations and ensure them a comfortable and memorable stay in...

Prague, Czech Republic
Reviewed 10 October 2015

I spend a weekend with my friends in this beautiful hotel. The rooms are large and the standard of equipment and furniture is very high and modern. The beds are really comfortable. The best part of the stay was the breakfast buffet, there is also a nice terrace to sit outside. Staff was very attentive and always helpful.

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Thank Veronika B
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you for taking the time to write a review about your recent stay at Mercure Ostrava Center. I am happy to know that you had enjoyable stay at our hotel and that we met your expectations with our good location, good breakfast and services provided by our team. I hope we will have the pleasure to welcome...

London, UK
Reviewed 5 October 2015

I stayed here on a team building weekend and was pleasantly surprised with the quality of the hotel. The rooms were large with nice bathrooms and walk-in showers, comfy beds and nice chocolates. Breakfast was served in the restaurant as a buffet and of a very high standard. The hotel is located in a quiet area of the city centre...

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Thank Subrt
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, What a pleasure to read these wonderful comments on Tripadvisor and to hear that you have enjoyed your stay with us! I'm very happy that you were satisfied with the prime central location of the hotel and the quality of service. It will be a real pleasure to welcome you again! Vladimir Sic, General Manager

Reviewed 5 October 2015

Excellently converted historic building into a modern and comfortable hotel. Professional staff, friendly in a natural way. I would easily recommend Mercure hotel to best friends for a leisure stay as well as to business partners or my own business trip as an ideal place to work and rest.

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Thank Jan K
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, What a pleasure to read these lovely comments on Tripadvisor and to hear that you have enjoyed your recent stay with us! On behalf of our entire team I would like to thank you for affirmative words regarding our staff. Your positive opinion motivates us to perform even better in the future. We are looking forward to welcome...

Prague, Czech Republic
Reviewed 5 October 2015

The hotel was great, really enjoyed my stay. It is located perfectly, close to everything. Rooms are nice, modern and very clean. The staff was helpful and caring. The breakfast was excellent and when coming back to Ostrava will definitely stay there again!

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Helpful?
Thank Olga S
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,Thank you very much for these wonderful comments following your stay with us! We are happy that you enjoyed staying with us and that our services were up to your expectations and I will certainly not fail to convey your remarks to the entire team. The entire team is looking forward to welcome you back, Yours sincerely, Vladimir Sic,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: ₹ 2,702 - ₹ 7,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Ostrava
#1 Business Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Many of the rooms on the upper floors have nice views of city or park”
gsloco, 3 Apr 2017 | Read review
“Our room on the second floor was quiet and well sound-proofed with a fine view over a small park.”
JohnH775, 13 Dec 2016 | Read review
“Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff.”
900luciev, 12 Dec 2016 | Read review
“city center & great kitchen”
, 12 Dec 2016 | Read review
“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
speedster351, 20 Oct 2016 | Read review
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