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Mercure Ostrava Center

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377 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Kielce, Poland
1 review
Reviewed 2 weeks ago

I where at this hotel one night with friends. Very good location, parking inside the hotel, clean rooms, very nice and helpfull staff, unbelieveble breakfast. It was a nice stay and I will choose this hotel when I will visit Ostrava again with pleasure.

Helpful?
Thank devaas79
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to... More 

Sydney, Australia
1 review
Reviewed 2 weeks ago

I was alone on a business trip. Foreign country with no local language skill. The staff and location made this trip a pleasure. Good room - easy and comprehensive breakfast. Helpful and cheerful staff.

Helpful?
Thank Keb00m
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager. More 

White Bear Lake, Minnesota
Level Contributor
212 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 2 weeks ago

Broke up the Krakow to Prague train journey by staying here overnight. 7 minute bus ride from the train station. We took a taxi back to the train station in the morning for about $4. Located in the center of Ostrava. Not much open or happening on a Sunday night. Terrific hotel. Front desk personnel was just wonderful, cheerful, helpful.... More 

Helpful?
Thank pbirdie3
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you so much for your review. We are so honored to read that we were perfect in every way. I am glad we could be a nice contribution to your days spent in our city Ostrava. Thank you again and I am sending best regards. Sincerely, Vladimir Sic General Manager More 

Bratislava, Slovakia
1 review
Reviewed 4 weeks ago

I was there with family for one night. We got family rooms, quite spacious. All service had been very good. Parking inside hotel court was very safe and accessible (although paid, it was at standard pricing level). Also dinner in hotel restaurant had been very tasty, with some interesting meals in menu, at reasonable price. Breakfast had been with good... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank janbJ5008UE
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you so much for your review. It is a pleasure to hear that you had a perfect time during your visit. I am glad you had an excellent service, liked the rooms, service and our lovely restaurant. I hope to get the opportunity of welcoming you soon here at the Mercure Ostrava hotel. Best regards, Vladimir Sic... More 

Liverpool, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Located right in the centre of Ostrava, the Mercure Ostrava is a fabulous Mercure Hotel. Everything feels right, there is nothing that feels in any way dated, yet the style is definately 'Classic'. The staff make you feel welcome, are knowledgable about the area and are always on hand to assist, should you need anything. And for the price, it... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Evert1959
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General... More 

Liverpool, United Kingdom
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 October 2016

The Mercure Ostrava is a classic Mercure Hotel. Taste of oppulence and class, yet a modern layer supporting it all Everything feels right, there is nothing that feels in any way dated. The staff make you feel welcome, are knowledgable about the area and are always on hand to assist, should you need anything. And for the price, it is... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Evert F
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We very much appreciates your comments regarding your stay at the Mercure Ostrava Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Orlando, Florida
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 October 2016

Was here for about a week in business during the Octoberfest which was really fortunate. The hotel is a 5 minute walk to the bars and restaurants in the center of town and about a 10 minute walk to the large modern mall. There is also a "Quick Wash" and "Tesco" 2 blocks away which was very handy for doing... More 

Helpful?
Thank speedster351
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, Thank you very much for providing your feedback again to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I will with pleasure share your feedback with my team and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming... More 

Prague, Czech Republic
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016 via mobile

Apparently aware of the fact, still maintaining the high standard unbeatable by other hotels in town. Keeping up the high profile in every sense, but open to being humiliated by the next luxurious international chain with fresh ambition. Clean, professional, nice design, all good, but within the years of superiority slightly slownig downon value. Coffee - still bad, but still... More 

Helpful?
Thank Jan_Pospisil_12
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your kind words of encouragement. We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center, we are committed to consistently providing warm, efficient and high standard service to our guests and their appreciation and acknowledgement is always our greatest reward. If you have any tips... More 

Mill Creek, Washington
Level Contributor
145 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 October 2016

This is a somewhat upscale hotel near the city center. It seems mostly business oriented,b but is reasonably close to tram lines that run from the train station (hlavni nadrazi) to other parts of the city.

Helpful?
Thank BUZZN
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guests, thank you for your compliments on our hotel Mercure Ostrava Center. It was certainly pleasure for us to be at your service. We are looking forward to welcoming you again in our hotel. Vladimir Sic, General Manager. More 

Prague, Czech Republic
1 review
Reviewed 23 September 2016

The hotel is 5 minutes from the center by walk, breakfast is perfect, I enjoyed the diner on the terrace (I was lucky to go there the last sunny days) and the original menu (especially the hamburger revisited), bedroom was nice and comfortable. Well, it's what I expect of Mercure :-)

Helpful?
Thank mskh13
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: ₹ 3,205 - ₹ 7,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Ostrava
#1 Business Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
 of 5 bubbles speedster351, 20 Oct 2016 | Read review
“Book Privilege room”
 of 5 bubbles angshpal, 21 Sep 2016 | Read review
“Try to get a room on a higher floor as this hotel is on the main road so this will distance you from the traffic noise”
 of 5 bubbles JillM932, 4 Aug 2016 | Read review
“Normal room with a large bed”
 of 5 bubbles Michel066, 28 Jul 2016 | Read review
“Exclusive rooms have access to lounge room that has free food and drinks all day, TV, WII and office facilities.”
 of 5 bubbles 483assafn, 10 Jun 2016 | Read review
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