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Barcelo Brno Palace

Expedia.comUS$ 122*
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#2 of 55 Hotels in Brno
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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963 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Brno Palace
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Showing 632: English reviews
Cardiff, United Kingdom
Reviewed 3 weeks ago

A really lovely hotel with excellent service. We were upgraded to a suite which made our stay even better. The staff at reception and in the bar were really helpful. I would recommend this hotel. Also reasonably priced.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank shadowbunny1
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for the great feedback of your recent holiday experience at our Barceló Brno Palace; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are very pleased to read that you did like...

Reviewed 3 weeks ago via mobile

Location near the cathedra and Brno old town. The hotel is really good, big room, we were on 5th floor with roof windows. charming and helpful service. Eco friendly hotel. Parking is available for additional charge of €21/night. Strongly recomnend!

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Helpful?
Thank A A
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Brno Palace hotel with us and Tripadvisor readers. We are very pleased to read that you did like the room we accommodated...

Montreal, Canada
Reviewed 3 weeks ago via mobile

The hotel is really lovely. We were greeted with champagne at our arrival. The lobby area is really nicely decorated with a bit of Jewish memorabilia hidden in the new fancy colors. The lounge/bar is there and it's really cold this time of year! The rooms are large and nicely decorated. We had a room on the last floor. It...

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Helpful?
Thank ScotchAndSuits
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We really regret the misunderstanding with the closing of the blinds. There is an interrupter by the bedside table where guests can manage it. Moreover, we would have been very grateful to explain...

Aylesbury, United Kingdom
Reviewed 3 weeks ago

I have stayed there times at this hotel so the excellent service and great food are no accident! I need an accessible room as am a wheelchair user and the room at the Barcelo Palace is the best I've found so far.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Carl B
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear Carl, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotel Group for your holidays and for choosing our Barceló Brno Palace hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We are thrilled to...

Navan, Ireland
Reviewed 3 weeks ago

Looks good from outside but terribly run hotel and very under staffed. Waiting up tobhal and hour to be served in bar, had several issues with simply booking the hotel broken door handle on our room on arrival. Some of the staff were quite rude and dismissive

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank lovelivelife123
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We were most concerned to read your remarks on the service you expérienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for...

HKT
Reviewed 24 April 2017 via mobile

I'd have to give this a 4 1/2 Star rating. Rooms are roomy and of a high standard. Breakfast is very comprehensive in the options available. The only criticism would be the noise from public areas and hall ways while your in your room.

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Helpful?
Thank 763Kiwi_traveller007
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We apologize if the noise from outside annoyed you. During your stay Kometa Brno won the league and all the fans were celebrating the title on the streets but usually our Hotel is located...

Prague, Czech Republic
Reviewed 24 April 2017

Several incidents in a one night stay - wrong room at check-in, room door that is not sound-proof... We booked the room with some 40% discount, so it was fair price for what was it. Paying a full price, it is not worth it...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank pavel664
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also would like to apologize for the misunderstanding with the room given during first night. We have already passed all your comments to our Reservations and Front Desk Department to do not...

Moscow, Russia
Reviewed 22 April 2017

I do not have words to explain the ignorance of the hotel staff and management. They do not even bother to meet or talk to you. There is a serious problem in this hotels attitude towards business executives. Please everyone do not use this hotel. The service during the Czechoslovakia era was far better. Even the front desk call takes...

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Helpful?
Thank tviherkoski
Management response:

Dear Mister, although we were quite surprised and dismayed by the content of your review of our Barceló Brno Palace hotel, we understand that apparently, you were not properly informed about the no refundable rate you chose upon reservation, that implies that in case of a no show, the 100% of the price is charged as clearly reported on the...

Bratislava, Slovakia
Reviewed 22 April 2017 via mobile

Reading few of the past reviews I have noticed few complains about flooring in room, the design chairs and so on. I mean who cares? When we arrived one April afternoon we were met with friendliness and professionalism from the very beginning - the front-desk gentleman who was helping us with out bags (and traveling with small child we had...

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Helpful?
1Thank MichalZ77
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Brno Palace hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and...

Reviewed 22 April 2017

The hotel is located in a beautiful building in a great location! The staff is unbelievably nice and helpful, they were there when we needed them. Our room was spacious and very well equipped. We felt very special! The breakfast was just amazing, Thank you!

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Helpful?
Thank Adam B
Oscar C, Director General at Barcelo Brno Palace, responded to this review

Dear Adam, Thank you very much for sharing this great review of your recent stay at Barceló Brno Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Brno Palace

Address: Shilingrovo namesti 265/2, Brno 602 00, Czech Republic
Region: Czech Republic > Moravia > South Moravian Region > Brno
Price Range: ₹ 6,852 - ₹ 10,860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Barcelo Brno Palace 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comsa Brno Palace Hotel Brno
Hotel Style:
#1 Business Hotel in Brno
#2 Luxury Hotel in Brno
#2 Romantic Hotel in Brno
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Brno Palace staff and other travellers.
8 questions
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Questions? Get answers from Barcelo Brno Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the suite. It has nice view and two balconies,”
, 17 May 2017 | Read review
“I really enjoyed the skylights, so I would choose a room on the 5th floor”
Jra6w, 14 May 2017 | Read review
“Executive room”
sorinb75, 14 Apr 2017 | Read review
“Easy access to TRAM / Brno Railway Station / Brno Regiojet busstand”
seevalamuthum, 1 Apr 2017 | Read review
“Go for junior suite”
Ringadingting, 17 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 122* /night
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TravelocityUS$ 122
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*Disclaimer
Prices are for 1 room, 2 adults
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