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Hotel Majestic Plaza Prague

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#180 of 667 Hotels in Prague
Certificate of Excellence
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Hotel Majestic Plaza Prague
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1,765 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
London, United Kingdom
Reviewed 4 days ago NEW

Booked this for my partners birthday during the Christmas period and it was in a perfect location. The receptionist didnt seem to want to check us in, her attitude wasnt pleasant. Room was clean however the shower wasnt functioning properly and a tile had fallen off. I alerted the receptionist immediately but no one had fixed it during the 5...

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Helpful?
Thank whatie
Janina M, Manažer komunikace s hosty at Hotel Majestic Plaza Prague, responded to this review

Dear Guest, Thank you for taking the time to write your feedback. We are very sorry to hear about your unpleasant experiences during your stay at our hotel. It is really difficult to find out the true. If you had that many issues during your stay it would be probably better to contact the management. We have checked our book...

Dublin Ireland
Reviewed 6 days ago NEW

OK so you know how it is when you want to visit a foreign city for a few days ! You know you need to get it right or your other half won't be happy and that just would NOT be good. Needless to say I started looking at reviews and hotels and then some more reviews and some more...

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Helpful?
1Thank DougieDublinIreland
Janina M, Manažer komunikace s hosty at Hotel Majestic Plaza Prague, responded to this review

Dear Guest, Thank you for choosing Hotel Majestic Plaza for your vacation. I am very pleased that we managed to make your stay memorable. I will share your nice feedback with Veronika and the rest of the team as this it the greatest motivation for us. We hope to see you back soon. Wishing you a pleasant day Janina Malgač...

Melbourne, Australia
Reviewed 1 week ago

We here as part of our Xmas Market bus tour and we were pleasantly surprised by the friendly and helpful staff, the quality of the hotel and its central position, just a few minutes walk to Wenceslas Square. We were here for two days and were able to walk to the majority of the city sights from the Hotel. Our...

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Helpful?
Thank Bonzabones
Janina M, Manažer komunikace s hosty at Hotel Majestic Plaza Prague, responded to this review

Dear Bonzabones, Thank you for taking the time to write your review. I am delighted that you enjoyed the stay with us, particularly the hospitality of our team and the beautiful views of Prague. We are looking forward to welcoming you back. Kind regards Janina Malgač Guest Relations

Southport, United Kingdom
Reviewed 2 weeks ago

Stayed at The hotel Majestic the week before Christmas. The hotel is in a great location a minutes walk to the main shops.The hotel is clean and the staff very helpful and friendly.The breakfasts were good with enough choice to suit most people, The only downside was the fact that the layout in the dining area was set out for...

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Helpful?
Thank Johnmass296
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear Johnmass296, We very much appreciate your positive feedback. Thank you very much for your time and effort to do so. I am delighted to read that you had a wonderful experience and we very much look forward to welcoming you back soon. Sincerely yours, Lucie Bartošová Front Office Manager

Durham, England
Reviewed 2 weeks ago

This hotel was fine for what we wanted, at first we were in the older part of the hotel, felt like the attic, problem was that when we came in on the second day the roof was leaking onto the bed, I must commend the reception staff though, they had us in a new room really quickly and were very...

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Helpful?
Thank goafishing
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear goafishing, Thank you for your comments regarding your stay with us. We know you have a variety of hotels to choose from when you travel, and we are honored that you selected the Majestic Plaza. Please accept our apology for the water leaking from the roof. I was happy to read that the reception staff find quickly the solution...

Leicester, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel was more than adequate for a few days stay. With just a little more attention to detail it would have been excellent. We arrived at 10am, check in was at 2pm so was not expecting a room but we were allocated a room, so that was a bonus. The room (431) however was quite cramped due to it...

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Helpful?
Thank Sheilz W
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear Sheilz W, We appreciate that you took the time to share your feedback on TripAdvisor and thank you for choosing to stay with us. We value comments such as yours as they help us to continue improving our service. I was happy to read that the early check in was a nice bonus for you. We always try to...

Plymouth, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is in a good location - everything is walkable. Wensleslas square 5 mins, old town 10 mins river and Charles bridge 25 mins - all at a slow amble. Room was OK, clean and tidy bathroom was very clean and products refreshed daily. Breakfast a bit hit and miss but ok most days. The room was tired and...

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Helpful?
Thank Mel W
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear Mel W, thank you very much for providing us with honest and constructive feedback regarding your recent stay. We truly appreciate the comments. We are very pleased you recognized and experienced the hotel’s convenient location and that you appreciate the housekeeping job. We hope to have another opportunity to welcome you back to Prague and the Majestic Plaza. Sincerely...

Kent,England
Reviewed 2 weeks ago

This hotel was very centralised it had many shops,eateries within easy access We had a upgraded room which had excellent views of Prague especially of the Prague castle,the staff was helpful The hotel was nice and clean definitely would recommend to anybody The breakfast was average but that did not really bother me cause we ate out trying out the...

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Helpful?
Thank lunwong35
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear lunwong35, thank you very much for your feedback. Your positive comments are a great motivation for our staff to keep providing excellent service to our guests. It is a pleasure to read that the upgrade provided made your stay even more enjoyable. Looking forward to welcoming you back in the future. Sincerely yours, Lucie Bartošová Front Office Manager

Reviewed 2 weeks ago via mobile

We stayed there four nights. It's really close to the centre of the old town,which is really convenient. The breakfast was good but it could have been better. The problem is the room was quite small, even if we were only two people.Plus,I think it could be a little bit cleaner. Plus, I had problems with the Internet Connection (which...

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Helpful?
Thank JoleneDazz
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear JoleneDazz, Thank you very much for your feedback. We welcome and value your comments about our service. It is important for us to understand how our guests feel about hotel and what we can improve. I was sorry to read that you had a problems with our wifi connection. I would greatly appreciate if you would be willing to...

Lincoln, United Kingdom
Reviewed 2 weeks ago

We stayed in this hotel for our first visit to Prague. Reception staff very friendly and helpful, waiting staff need to be more cheerful, room very cramped as a family room . We booked a buffet meal for Christmas eve in the Hotel not very impressed with selection. Hotel in excellent location near to Wenseslas square . Down side to...

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Helpful?
Thank Philip W
Lucie B, Manažer at Hotel Majestic Plaza Prague, responded to this review

Dear Philip W, We appreciate that you took the time to share your feedback on TripAdvisor and thank you for choosing to stay with us. We value comments such as yours as they help us to continue improving our service. I was happy to read that the reception staff was friendly and helpful. Regarding the Christmas eve I am very...

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The elegant hotel Majestic Plaza Prague is located right in the heart of Prague, only 300 metres from famous Wenceslas Square. Wi-Fi is available for free and all rooms feature free coffee and tea making facilities. The Majestic Plaza hotel consists of 2 historical buildings in unique styles: Art Deco and Biedermeier.Fine dishes from all around the world are served in the restaurant and the spa area with a private sauna and a hot tub invite you to relax. ... more   less 

Additional Information about Hotel Majestic Plaza Prague

Address: Stepanska 33, Prague 110 00, Czech Republic (Formerly Best Western Premier Hotel Majestic Plaza)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: ₹ 3,755 - ₹ 13,926 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Majestic Plaza Prague 4.5*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Cheap Tickets and Priceline so you can book your Hotel Majestic Plaza Prague reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Prague
Prague Best Western
Hotel Style:
#33 Spa Hotel in Prague
#134 Family Hotel in Prague
#137 Business Hotel in Prague
#137 Romantic Hotel in Prague
#154 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Majestic Plaza Prague staff and other travellers.
48 questions
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Worcestershire, United Kingdom

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Questions? Get answers from Hotel Majestic Plaza Prague staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor is where it's at”
 of 5 bubbles DougieDublinIreland, 10 Jan 2017 | Read review
“We were on the 7th floor room702 which had the Prague views of the castle”
 of 5 bubbles lunwong35, 30 Dec 2016 | Read review
“Book a room that is not on the main road.”
 of 5 bubbles 228philipw, 28 Dec 2016 | Read review
“High floor outside view”
 of 5 bubbles JacquelineB507, 24 Dec 2016 | Read review
“Pre book the very top floor and get them to guarentee you the room in the Published photos if you want any kind of view. .”
 of 5 bubbles 819drewa, 20 Dec 2016 | Read review
5 of 5
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